lifecycle marketing

Lifecycle Marketing for Customers: From Client to Brand Marketer

4 May 2021 ∙ 7 minutes of reading time

Customer lifecycle marketing is a rapidly growing concept in the marketing world that generates goodwill, and, when executed properly, continues the customer journey until the customer becomes a firm supporter of a business or a service. It aims to turn prospects into customers and customers into brand advocates – and thus turning the sales funnel […]

By Anne-Gaëlle Sy
5.00/5
Marketing
consulting

A Beginner’s Guide to CRM Consulting

20 April 2021 ∙ 5 minutes of reading time

No matter what type of business you can think of, CRM is the heart of its client management process. These days, its become a necessity for quality service no matter the size of the company. If you’re interested in pursuing a career in CRM consulting, then this guide will help you get started. We’ll take […]

By Anne-Gaëlle Sy
5.00/5
Marketing
salesforce

How to Use Salesforce To Increase Customer Retention

12 April 2021 ∙ 7 minutes of reading time

Customer relationship management (CRM) is about overseeing and nurturing a company’s interactions and relationships with potential and existing customers. As a leading CRM solution, Salesforce offers a vast range of tools to help build and manage these relationships, boost business growth, bolster marketing efforts, and much more. These efforts go hand-in-hand with customer retention, which […]

By Anne-Gaëlle Sy
5.00/5
Marketing
world get to know your customer day

Getting The Best Out Of ‘Get To Know Your Customers Day’, April 15th!

12 April 2021 ∙ 7 minutes of reading time

Customers are the backbone of any business. For your business to be profitable, it’s vital that you know who your target market is, what their preferences are, and match your products to their needs. Regular trend analysis and communication go a long way to knowing your target market, but one of the best tools you […]

By Anne-Gaëlle Sy
5.00/5
Marketing

Sales & Customer Success for a relentless reputation!

A company’s reputation and visibility cannot be based purely on marketing. Other factors come into play as well.  These include the interactions that customers will have with a company’s sales force and the experience they will have with the company’s product or service. 

With the development of information and communication technologies, everyone can now make their voice heard on the Internet. A happy and loyal customer can become an ambassador and promote a brand completely free of charge, simply because he or she has had a good experience with it. On the other hand, an unhappy customer can do serious damage to a company’s reputation. 

This is where Sales & Customer Success has a role to play: protecting the reputation of your brand by ensuring that your customers have a good experience with it. This category is dedicated to just that ✅

10 best sales advice

10 Best Sales Advice in Times of Crisis

11 May 2020 ∙ 9 minutes of reading time

It is no surprise that you may be looking for some sales advice.  The current economy is in a state of unprecedented uncertainty. Let’s take the example of France. The latest indicators relayed by INSEE are quite revealing. Economic activity on 24 April 2020 is estimated to have fallen by 35%, more than 10 million […]

By Olivier Danniau
4.78/5
Marketing
website design quote

Website Design Quote: Finding Your Way Around the Numbers

3 May 2018 ∙ 7 minutes of reading time

The last step in the process of choosing your web design agency is in most cases, to analyze the quotes written by different providers. However, it is often difficult to find your way around these different offers. The purpose of this article is to provide you with concrete elements, which you can use when comparing […]

By Sortlist Team
4.20/5
Marketing
What is the Best Way to Generate Leads?

What is the Best Way to Generate Leads?

11 January 2021 ∙ 13 minutes of reading time

Every business knows that there’s a constant struggle for new ways to generate sales. Anybody familiar with the business environment has heard that the company needs to generate leads. However, to the uninitiated, the words have little meaning. Join us as we take a closer look at what leads are, why they’re useful, and how […]

By Sarah Madimba
5.00/5
Marketing
third party verification

3 Major Benefits of a Third-Party Verification

14 December 2020 ∙ 7 minutes of reading time

In a time of constant competition, customer acquisition matters more than ever. However, it’s not a proper strategy to recklessly and heedlessly accept every caller as a customer. Many callers wish to find out more about a product or service. However, not many of them will go on to become customers. Accordingly, it’s vital to […]

By Sarah Madimba
5.00/5
Marketing
business consulting

Important Questions to Ask Yourself about Business Consulting

14 December 2020 ∙ 12 minutes of reading time

You’ve probably heard the term ‘business consulting’ and wondered what it is. If so, you’re not alone. Interest in business consulting is increasing rapidly, and it is no surprise that big businesses spend millions on consulting every year. By definition, a consultant is someone who gives expert advice as part of their profession. A business […]

By Sarah Madimba
5.00/5
Marketing
customer loyalty and retention

A Guide to Customer Loyalty: How to Effectively Retain Your Customers

17 August 2020 ∙ 19 minutes of reading time

In business, customer loyalty is crucial to your company’s success. How do you build trust and loyalty with your clientele? Learn more here!

By Alyzza Junett Cabuenas
5.00/5
Marketing

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