Chatbot Best Practices: Top-8 Mistakes to Avoid With Chatbots in Business
8 September 2021 ∙ 8 minutes of reading time
If you think a chatbot is not a popular communication channel for businesses and customers alike, think again. According to research, using chatbots as a brand communication channel has skyrocketed by a whopping 92% since 2019. This includes chatbots that are active on WhatsApp, Facebook Messenger, or standalone ones that can be integrated within your […]
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