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The Crew

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Ixelles, Belgium
We believe that positive creativity empowers brands.
GOOD VIBES ONLY ! In a world full of drama, people are looking more and more for “feel-good” content. They relate to brands that offer more than just products and/or services. They engage way more with positive communication. As a boutique agency, we are experts in delivering: Impactful campaigns CSR activations Seamless production The perks of teaming up with us? We act as an extension of your team. Transparency and open communication are our priorities. Together we’re focused on positive and measurable results. No time to lose? We will write and finetune your briefings. Control freak? Us too… we set up online dashboards to track task assignment, work progress and deadlines. Go check out our website : www.thecrew.be
22 people in their team
Speaks English, French, Dutch, German, Spanish
19 projects in their portfolio
19 collaborations started on Sortlist
Works remotely across the globe
Sortlist member since 2014
Founded in 2004
3 awards conferred
Open website

Services

7 services offered by The Crew

Description
Based on your DNA, we build your brand as real promise to your customer. A sustainable identity that differentiates your company & offering from your competitors.
Skills in Branding & Positioning (17)
Branding
Rebranding
Brand Book Design
Logo Design
Brand Identity Design
Architecture Branding
Corporate Branding
Corporate Communication
Brand Activation
Employer Branding
Works in Branding & Positioning (5)
Plasma Donation Appeal Campaign - Branding & Positioning
2025 Awareness Campaign – Braille League - Branding & Positioning
360° Campaign for Belgian firefighters - Branding & Positioning
Theramex - Caring for women for 10 years - Branding & Positioning
Reviews in Branding & Positioning (3)
sylvie
Valérie Neysen
Christine Massin
Clients in Branding & Positioning (4)
La Croix RougeNon-profit | regional
Ligue BrailleNon-profit | national
IBZGovernment & Administration | national
TheramexPharmaceuticals & Biotech
Learn more about Branding & Positioning
Description
BRAND ACTIVATION We take your interactions to the next level by creating brand awareness and building lasting connections with your target audiences. CREATIVE CONCEPTS Our creative concepts help you define the very core of your marketing message. With our concepts we always strive to give you a real added value in your results. CAMPAIGN DEVELOPMENT We figure out how capitalize your brand story. We are experts in campaign planning, development and implementation, and have all the essential tools you need to achieve your marketing objectives.
Skills in Advertising (21)
Digital Strategy
Digital Ad
Creative Advertising
Strategic Planning
Copywriting Advertising
Out Of Home Advertising
Traditional Advertising
Social Advertising
Multicultural Advertising
Brand Storytelling
Works in Advertising (9)
Plasma Donation Appeal Campaign - Advertising
Campaign for Wonderservice on car prevention - Advertising
2025 Awareness Campaign – Braille League - Advertising
360° Campaign for Belgian firefighters - Advertising
Review in Advertising (1)
Laura Nanchino
Clients in Advertising (4)
La Croix RougeNon-profit | regional
WonderserviceAutomotive
Ligue BrailleNon-profit | national
IBZGovernment & Administration | national
Learn more about Advertising
Description
We have a strong expertise in digital Strategy. According to The Crew Communication, Any digital strategy must be in coherence with global communication plan and is an action plan on digital media, ie internet (site, webmarketing, social networks ...) and mobile to reach global objectives on the brand / company. The digital strategy must be part of all companies communication plan.
Skills in Digital Strategy (30)
Brand Strategy
Brand Activation
Social Media Strategy
Communication Advice
Media Planning And Buying
Digital Strategy
Environmental Communication
Sales Assistance
Lead Acquisition
Investors Outreach
Works in Digital Strategy (8)
Plasma Donation Appeal Campaign - Digital Strategy
Campaign for Wonderservice on car prevention - Digital Strategy
2025 Awareness Campaign – Braille League - Digital Strategy
360° Campaign for Belgian firefighters - Digital Strategy
Reviews in Digital Strategy (3)
Nicolas Godon
Maya Azizollahoff
Damien Kremer
Clients in Digital Strategy (4)
La Croix RougeNon-profit | regional
WonderserviceAutomotive
Ligue BrailleNon-profit | national
IBZGovernment & Administration | national
Learn more about Digital Strategy
Description
We have a dedicated digital team with experiences in Strategy, Concept, Web, Graphic Design, UX, UI, Front-end, Back-end Development, Analytics, Performance, Mobile Applications, etc The Crew has a portfolio of more than 40 running websites
Skills in Website Creation (16)
Ergonomy (UX/UI)
Website Design
Responsive Website
Responsive Design
Ecommerce Website
SEO
SEO Advertising
Google Advertising
Back-End Development
Website Development
Work in Website Creation (1)
Theramex - Caring for women for 10 years - Website Creation
Review in Website Creation (1)
musée van Buuren
Client in Website Creation (1)
TheramexPharmaceuticals & Biotech
Learn more about Website Creation
Description
The common mistake many companies make in social media is to hurry up to create a Facebook page or Twitter feed without having done a proper planning. Possible outcomes range from wasting resources to poor performance. A social media strategy is essential if you want your investment to pay back. The Crew always make sure to propose a checklist of key elements to incorporate into a social media strategy. Objectives With key employees and our experts, we determine the main goals of our clients social media presence. Is it to attract more customers? To promote the recognition of your brand? Improve customer service? Based on the company goals, we decide how the company will measure its success in social media (eg, number of visits, subscribers and comments, extent to which your content is exchanged, new prospects, etc.) .) and set targets to reach (KPI).
Skills in Social Media (24)
Brand Activation
Instagram Advertising
LinkedIn Ads
Social Content Strategy
Twitter Strategy
Twitter Advertising
Pinterest Marketing
Facebook Ads
Facebook Ads
Social Media Customization
Works in Social Media (13)
Plasma Donation Appeal Campaign - Social Media
Campaign for Wonderservice on car prevention - Social Media
2025 Awareness Campaign – Braille League - Social Media
360° Campaign for Belgian firefighters - Social Media
Clients in Social Media (4)
La Croix RougeNon-profit | regional
WonderserviceAutomotive
Ligue BrailleNon-profit | national
IBZGovernment & Administration | national
Learn more about Social Media
Description

No description provided for this service.

Work in Community Management (1)
Protect yourself from the biggest silent killer - Community Management
Client in Community Management (1)
THE BELGIAN HEART LEAGUEHospitals & Healthcare | national
Learn more about Community Management
Description

No description provided for this service.

Work in Corporate Communication (1)
Working in the public sector? I'm in! - Corporate Communication
Client in Corporate Communication (1)
IBZGovernment & Administration | national
Learn more about Corporate Communication
In need of one of those services?

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Team

22 members in The Crew's team

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Story
Is building stronger brand recognition your next big goal? Need more eyes on your brand? Ready to develop interaction and build loyalty with your customers? Want to grow your customer base with targeted lead generation? Need to increase your sales through data-driven strategies? WE’RE HERE FOR YOU!
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Awards

The Crew was awarded 3 times

Agency Of The Year (AOTY)2024-03-01Best Newcomer Agency - 3rd place
BOA Award2023-11-01Bronze Award for Small Budget Campaigns
BtoB Award2018-10-01Use of Direct

Reviews

17 reviews for The Crew

4.76/5

(17 reviews)

Review summary

AI Generated
  • Attentive listening and understanding of client needs
  • Creativity and innovative ideas
  • Effective communication and collaboration
  • Reliability and respect for deadlines/budgets
  • Personalized and professional approach

Attentive Client Listening

Multiple clients highlight The Crew's ability to listen carefully and understand their needs, resulting in tailored solutions and high satisfaction.

Creativity & Innovation

The agency is frequently praised for its creative ideas and innovative approaches, which enhance project outcomes and client engagement.

Reliable & Professional

Clients consistently mention The Crew's reliability, professionalism, and respect for deadlines and budgets, ensuring smooth project execution.

DK
Damien KremerCoordinateur communication & marketing at Ligue des familles
Service
Digital Strategy
Sector
Non-profit
Team
51 - 200
Damien Kremer recommends this agency

What was the objective behind your collaboration?

L’équipe de The Crew m’a accompagné pour analyser et concevoir notre stratégie digitale. J’ai ensuite signé avec The Crew pour la réalisation de toute cette stratégie (en sous-traitance avec Unanim pour la réalisation de 2 sites et une appli, et avec 1Md pour la création de notre nouveau logo et charte graphique).

What did you enjoy the most during your collaboration?

Une équipe motivée, efficace et, vu l’ampleur des projets, on a réussi à ne pas trop déborder du budget et du rétroplanning.

5/5

Budget
Quality
Schedule
Collaboration
CM
Christine MassinDircom at Ligue Braille
Service
Branding & Positioning
Sector
Non-profit
Team
51 - 200
Christine Massin recommends this agency

What was the objective behind your collaboration?

Nous collaborons avec l'agence depuis octobre 2021 pour nos campagnes annuelles de sensibilisation à la déficience visuelle et à l'emploi des personnes avec un handicap visuel.

What did you enjoy the most during your collaboration?

The Crew a rapidement cerné notre objet social et a su le traduire dans la réflexion stratégique. Nous apprécions e. a. leur créativité et approche transmédiatique ainsi que l'écoute et l'énergie qu'elle déploie pour atteindre un haut niveau de prestations.

Are there any areas for improvements?

La vérification et validation interne des manuscrits et des traductions avant l'envoi au client et parfois, une planification un peu trop serrée génératrice de frustrations.

4.5/5

Budget
Quality
Schedule
Collaboration
SD
Sandrine DaoudDirectrice Générale at Ligue Cardiologique Belge/Belgische Cardiologische Liga
Sector
Hospitals & Healthcare
Team
1 - 10
Sandrine Daoud recommends this agency

What was the objective behind your collaboration?

l'agence a réalisé plusieurs campagnes grand public multi channels pour nous

What did you enjoy the most during your collaboration?

une réelle compréhension de notre demande et une écoute attentive de nos feedbacks

Are there any areas for improvements?

vérification du wording final avant envoi au client (surtout si traduction)

4.5/5

Budget
Quality
Schedule
Collaboration
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Contact

Contact details of The Crew

Details

  • HeadquarterThe Crew - Marketing & Communication agency, Avenue Louise, Brussels, Belgium
  • Avenue Louise 251, 1050 Bruxelles, Belgium
  • Nijverheidsstraat 24, 1500 Halle, Belgium
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