What strategies do consultants employ to help SaaS companies differentiate themselves in increasingly crowded markets?

In today's rapidly evolving SaaS landscape, differentiation is crucial for success. SaaS strategy consultants employ various strategies to help companies stand out in crowded markets. Here are some key approaches: Unique Value Proposition (UVP) Development: Consultants work with SaaS companies to identify and articulate a compelling UVP that clearly communicates why their solution is superior to competitors. This involves deep market analysis, customer research, and aligning product features with specific pain points. Niche Market Focus: Instead of competing in oversaturated markets, consultants often recommend targeting specific niches or verticals. This allows SaaS companies to become specialists in solving unique problems for a particular industry or user group. Customer Experience Enhancement: Differentiation through superior customer experience is a powerful strategy. Consultants help implement personalized onboarding, proactive customer success programs, and continuous feedback loops to improve user satisfaction and retention. Product Innovation: SaaS strategy consultants guide companies in developing innovative features or entirely new product lines that address unmet market needs. This may involve leveraging emerging technologies like AI, machine learning, or blockchain to create unique offerings. Pricing Strategy Optimization: Consultants analyze market dynamics and competitor pricing to develop unique pricing models that provide value to customers while maximizing revenue. This might include tiered pricing, usage-based models, or innovative bundling strategies. Brand Positioning and Storytelling: Developing a strong brand identity and compelling narrative can set a SaaS company apart. Consultants help craft authentic brand stories that resonate with target audiences and communicate the company's mission and values. Strategic Partnerships and Integrations: Consultants identify and facilitate strategic partnerships or integrations with complementary services, creating a more comprehensive ecosystem that adds value for customers and increases switching costs. Thought Leadership and Content Marketing: Establishing the SaaS company as an industry thought leader through high-quality content, webinars, and speaking engagements can differentiate it from competitors. Consultants develop content strategies that showcase expertise and build trust. Data-Driven Personalization: Leveraging customer data to provide personalized experiences and product recommendations can set a SaaS solution apart. Consultants help implement data analytics and AI-driven personalization strategies. Customer Success Metrics: Developing and showcasing unique customer success metrics or ROI calculations can differentiate a SaaS offering. Consultants help create and communicate these metrics effectively to prospects and customers. By employing these strategies, SaaS strategy consultants help companies create a distinct identity in the market, attract and retain customers, and achieve sustainable growth in competitive environments. The key is to continuously adapt these strategies as market conditions evolve and new technologies emerge.

What role does user experience (UX) play in SaaS strategy consulting, and how do consultants incorporate UX considerations into their recommendations?

User experience (UX) plays a crucial role in SaaS strategy consulting, as it directly impacts customer satisfaction, retention, and overall product success. SaaS strategy consultants recognize that a well-designed UX can be a significant competitive advantage in the crowded SaaS market. Here's how UX considerations are incorporated into SaaS strategy consulting recommendations: 1. Customer-Centric Approach SaaS strategy consultants emphasize the importance of putting the user at the center of product development and business strategy. They often recommend: Conducting user research and creating detailed user personas Mapping customer journeys to identify pain points and opportunities Implementing continuous feedback loops to gather user insights 2. Usability and Accessibility Consultants advise on improving the overall usability and accessibility of SaaS products: Recommending intuitive navigation and user interface (UI) design Ensuring compliance with accessibility standards (e.g., WCAG) Advising on responsive design for seamless experiences across devices 3. Onboarding and User Adoption A smooth onboarding process is critical for SaaS success. Consultants often suggest: Designing interactive tutorials and walkthroughs Implementing contextual help and tooltips Creating a knowledge base and self-service support options 4. Performance Optimization SaaS strategy consultants emphasize the importance of performance in UX: Recommending strategies to reduce load times and improve responsiveness Advising on caching mechanisms and content delivery networks (CDNs) Suggesting performance monitoring and optimization tools 5. Personalization and Customization Tailoring the user experience can significantly enhance engagement. Consultants may recommend: Implementing user preferences and settings Utilizing AI and machine learning for personalized recommendations Offering customizable dashboards and reports 6. Integration of UX Metrics To measure the impact of UX improvements, consultants often advise on tracking key metrics: Metric Description User Satisfaction Score (USAT) Measures overall user satisfaction with the product Task Success Rate Percentage of users who can complete specific tasks successfully Time-on-Task Average time users spend completing key actions Net Promoter Score (NPS) Indicates likelihood of users recommending the product 7. Cross-Functional Collaboration SaaS strategy consultants often recommend fostering collaboration between UX designers, product managers, and developers to ensure a holistic approach to UX improvements. 8. Competitive Analysis Consultants conduct UX-focused competitive analysis to identify industry best practices and differentiation opportunities. By incorporating these UX considerations into their recommendations, SaaS strategy consultants help companies create products that not only meet functional requirements but also provide delightful user experiences. This approach can lead to increased user adoption, higher customer retention rates, and ultimately, a stronger competitive position in the SaaS market.

How can SaaS strategy consulting improve a company's customer success and support functions?

SaaS strategy consulting can significantly contribute to improving a company's customer success and support functions in several ways. By leveraging expertise in SaaS business models and best practices, consultants can help organizations optimize their customer-centric operations. Here are some key areas where SaaS strategy consulting can make a difference: Customer Journey Mapping: SaaS strategy consultants can help companies create comprehensive customer journey maps, identifying key touchpoints and opportunities for improvement in the customer success and support processes. Technology Stack Optimization: Consultants can assess and recommend the right tools and technologies to enhance customer success and support functions, such as CRM systems, help desk software, and customer feedback platforms. Metrics and KPI Development: SaaS strategy experts can help define and implement relevant metrics and KPIs to measure customer success and support effectiveness, such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES). Proactive Support Strategies: Consultants can help develop proactive support strategies, including self-service options, knowledge bases, and AI-powered chatbots to improve customer experience and reduce support ticket volume. Customer Success Programs: SaaS strategy consulting can aid in designing and implementing customer success programs that focus on driving product adoption, usage, and value realization. Churn Reduction Strategies: Consultants can analyze customer data and behavior patterns to develop effective churn reduction strategies, improving customer retention and lifetime value. Training and Skill Development: SaaS strategy experts can provide training and skill development programs for customer success and support teams, ensuring they are equipped with the latest industry best practices. Personalization and Segmentation: Consultants can help implement data-driven personalization and segmentation strategies to tailor customer success and support efforts to specific user groups or individual needs. Feedback Loop Optimization: SaaS strategy consulting can improve the process of collecting, analyzing, and acting on customer feedback to drive continuous improvement in product development and customer experience. Scaling Support Operations: As SaaS companies grow, consultants can provide strategies for efficiently scaling customer success and support operations without compromising quality. By focusing on these areas, SaaS strategy consulting can help companies create more efficient, effective, and customer-centric support and success functions. This, in turn, leads to improved customer satisfaction, increased retention rates, and ultimately, better business outcomes for SaaS organizations.

Top SaaS Strategy Consulting Agencies

Which one is the best for your company?

Takes 3 min. 100% free

SaaS Strategy Consulting

281 agencies

Search location

Ratings

Budget

Top Featured SaaS Strategy Consulting Agencies

The Brink Agency
4.7
(42 reviews)
Experience design agency specialized in Identity, Development, 3D technology and Ai Content creation
Highly recommended
Top awarded
Step into our world, step into The Brink. We turn your business into a meaningful digital experience with identity, development, and immersive 3D technology in order to have a wider audience engage with your message. Turn your ideas into reality with bold & effective Dutch design. Our mission is to make your business look and feel authentic, so it can cut through the competition's noise. Therefore, one case at the time, we will make the crowded digital space more beautiful. The Brink Agency's AI-powered content & development services offers an unprecedented opportunity to revolutionize content creation, unleashing boundless creative possibilities. Our solution empowers brands to swiftly generate top-quality, captivating materials across diverse formats, elevating marketing strategies and fostering deeper customer engagement. Experience how our innovative service transforms the way businesses communicate and stand out in today's digital landscape. We are committed to your digital evolution with astonishing experiences that will make your business more successful. Expand your digital imagination Our services include but are not limited to: Web Design & Development Ai Powered Content & Development Ai Automation & Agent Development (new) Digital Strategy & Branding (Content production) UX / UI Design Visual production (Art direction) App Development (IOS & Android) 3D solutions (Technology and renders) Sortlist Success Stories: The Brink, a multi-award-winning Amsterdam based European studio, boasts a talented team with a history of jury efforts for prestigious institutes like Webby Awards, FWA, and Awwwards. Garnering four consecutive Sortlist Awards, including 2022's "Top Performer," they've earned their place among Europe's elite agencies. Their commitment to creativity and excellence is evident through their "Most Creative Works," "Top Performer NL," and "Prix D'excellence" awards. As an fast growing company we got the Fd gazelle award for 2022, 2023 and 2024 international.
Looking for work in SaaS Strategy Consulting
Located in Amsterdam, Netherlands
From €3,000 for SaaS Strategy Consulting
Worked in Travel & Leisure (+34)
Speaks English, Dutch(+4)
11-50 members
rpc The Retail Performance Company
4.9
(5 reviews)
We make our customers shine in the digital world!
Recommended
Top awarded
rpc begleitet Unternehmen und Marken auf dem Weg zur Kundenzentrierung. Nur wer aus der Perspektive des Kunden denkt, ist auch morgen noch ein attraktiver Player. Höchste Zeit also, nahtlose Begegnungen zwischen Mensch und Marke zu schaffen. Dabei spielt die digitale Transformation eine maßgebliche Rolle. Sie benötigen eine effektive digitale Strategie? Sie brauchen Unterstützung bei der operativen Umsetzung? Sie wollen mehr Leads, höhere digitale Sichtbarkeit und bessere Conversion Rates? Wir unterstützen Sie bei allen Themen rund um das digitale Marketing. Unser Denken ist von Customer Centricity und Performance geprägt, wobei wir die Wirtschaftlichkeit der Kampagnen stets im Auge behalten und neu bewerten. Unsere Leistungen umfassen: - Performance Marketing - Social Media Marketing und Social Selling - Content Marketing und Strategie - Leadgenerierung und -management - Marketing Consent Strategien - Entwicklung kundenorientierter Websites Wie wir diese umsetzen: - Definition Ihrer strategischen Ziele im Rahmen der Digitalisierung - Analyse Ihrer aktuellen digitalen Performance, zwischen Wettbewerb und aktueller Best Practices in den führenden Branchen - Gap Analyse Ihres strategischen Zielbildes und der Kundenbedürfnisse - Identifikation relevanter Handlungsfelder und Erarbeitung der wichtigsten Maßnahmen - Entwicklung einer Roadmap zur Steigerung Ihrer digitalen Sichtbarkeit - Operative Umsetzung und Kampagnenmanagement Haben Sie einen digitalen Plan für die Zukunft? Die Dynamik der Märkte verändert sich rasant und verlangt nach neuen, flexiblen Strategien, die darüber hinaus zu Ihrem unternehmenseigenen Markenbild passen sollten. Die Zukunft wartet allerdings nicht und ebenso wenig die Digitalisierung vieler Aspekte unseres Lebens und Arbeitens. Wo sollen Sie aber als Unternehmen die eigene digitale Transformation beginnen? Die Möglichkeiten scheinen nicht nur endlos, sie sind es auch. Um so wichtiger, die richtige Richtung einzuschlagen. Dafür braucht es eine umfassende Digitalstrategie. Von der gründlichen Analyse hin zu einer strategischen Landkarte, die Ihnen die nötige Orientierung bietet. Wir erstellen für Sie eine maßgeschneiderte Strategie. Gerne auch in einem gemeinsamen Workshop. --- rpc supports companies and brands on the path to customer centricity. Only those who think from the customer's perspective will still be an attractive player tomorrow. Therefore, we need to create seamless encounters between people and brands. Digital transformation plays a key role in this. Do you need an effective digital strategy? Do you need support with operational implementation? Do you want more leads, greater digital visibility and better conversion rates? We support you in all aspects of digital marketing. Our thinking is characterized by customer centricity and performance, whereby we always keep an eye on and re-evaluate the profitability of the campaigns. Our services include - Performance marketing - Social media marketing and social selling - Content marketing and strategy - Lead generation and management - Marketing consent strategies - Development of customer-oriented websites How we implement them: - Definition of your strategic goals in the context of digitalization - Analysis of your current digital performance, between competition and current best practices in the leading industries - Gap analysis of your strategic objectives and customer needs - Identification of relevant fields of action and development of the most important measures - Development of a roadmap to increase your digital visibility - Operational implementation and campaign management Do you have a digital plan for the future? The dynamics of the markets are changing rapidly and require new, flexible strategies that should also match your company's own brand image. However, the future will not wait and neither will the digitalization of many aspects of our lives and work. But where should you as a company start your own digital transformation? The possibilities don't just seem endless, they are. This makes it all the more important to head in the right direction. This requires a comprehensive digital strategy. From a thorough analysis to a strategic roadmap that provides you with the necessary orientation. We create a tailor-made strategy for you. If you'd like also in a joint workshop.
Looking for work in SaaS Strategy Consulting
Located in Munich, Germany
From €1,000 for SaaS Strategy Consulting
Worked in Insurance (+10)
Speaks German, English(+3)
11-50 members
Brandimpact
4.8
(11 reviews)
Jouw copiloot voor impactvolle B2B marketing 🚀
Recommended
Top awarded
Te veel marketing blijft hangen in losse ideeën. Geen focus, geen samenhang, geen resultaat. Bij Brandimpact brengen we helderheid en actie. We verdiepen ons grondig in jouw markt, bedrijf en klanten om uitsluitend de meest waardevolle kansen te benutten. Met ons als copiloot krijg je een strategische partner die je helpt budget en sterktes optimaal in te zetten. Dus als ge eens wilt samenzitten, bel maar he.‍
Looking for work in SaaS Strategy Consulting
Located in Ghent, Belgium
From €1,000 for SaaS Strategy Consulting
Worked in Construction (+8)
Speaks Dutch, Dutch, Belgium(+1)
1-10 members
Adapts Media
4.9
(17 reviews)
The Right Agency For Your Digital Marketing Needs
Highly recommended
Top awarded
Adapts Media is a creative marketing agency specializing in curating multi-pronged marketing strategies. Our experts will help you discover the best opportunities and execute campaigns to drive higher ROI for your business.
Looking for work in SaaS Strategy Consulting
Located in Dubai, United Arab Emirates (+3)
From €1,000 for SaaS Strategy Consulting
Worked in Food (+20)
Speaks English, Arabic(+5)
51-200 members
ifenius media
4.9
(12 reviews)
Digitize visions.
Top awarded
Wollen auch Sie endlich im World-Wide-Web durchstarten? Die Zusammenarbeit mit ifenius ist Ihr Schlüssel für meßbare maximale Reichweiten-, sowie Umsatzsteigerung in Ihrer Zielgruppe. Wir sind eine werteorientierte digital Agentur, die sich der Stärkung unserer Kunden widmet. Wir begleiten Unternehmen jeder Branche, durch die richtigen Online Maßnahmen, definierte Ziele zu erreichen und den realen Stellenwert der Unternehmen auch in der Digitalen Welt umzusetzen. Dabei bieten wir Lösungen an um über Social Media und Google Advertisement aktiven meßbaren Umsatz zu generieren. Oder durch Keyword Researches und SEO Optimierungen bei Google in den Top Platzierungen zu landen. Wir tun alles um den Internetauftritt unserer Kunden für jeden Benutzer zu einem unvergesslichen Erlebnis werden zulassen. Würden Sie gerne all Ihre potenziellen Kunden, mit individuellen Angeboten, erreichen? Oft fehlt es den Unternehmen an den nötigen Know-How um im Web, auf Social Media, bei Google & Co. durchzustarten. Online Marketing beschreibt die Marken- und Unternehmenskommunikation, das Branding und die Botschaften, die über die Soziale Netzwerke, wie Facebook und Instagram, und die Suchmaschinen wie Google und Yahoo! vollzogen werden können. Wir sind Experten in diesen Bereichen und helfen auch Dir gerne dabei digital durchzustarten.
Looking for work in SaaS Strategy Consulting
Located in Düsseldorf, Germany
From €1,000 for SaaS Strategy Consulting
Worked in Pharmaceuticals & Biotech (+10)
Speaks German, English(+2)
11-50 members
hsn – Die Agentur
5
(1 review)
Wir sind die Agentur für... integrierte Kommunikation kreative Momente neue Perspektiven
Top awarded
Wir sind hsn. Wir sind die Agentur für integrierte & digitale Kommunikation. Wir wollen Menschen mitnehmen, sie für uns gewinnen und begeistern. Vertrauen und offener Dialog sind wichtige Grundsätze. Diese Haltung prägt unser gemeinsames Arbeiten in der Agentur ebenso, wie das unser Verhältnis zu Kunden und Partnern. Bei unserer Arbeit geht es immer um alles - das große Ganze. Wir wollen verstehen, um Dinge besser zu machen und wachsen zu lassen. Marken, Produkte, Services. Dazu gehört Zuhören, Reden, Diskutieren. Auf Augenhöhe. Unsere Kundenbeziehungen halten über Jahre. Ein Beleg dafür, dass wir mit unserer Herangehensweise auf dem richtigen Weg sind. Wir entwickeln Kommunikation aus Leidenschaft. Wir sind mit unserer Unit hsn - Digital One Experten für Onlinemarketing & Development. Wir brennen für die Herausforderung unserer Kunden und deren Projekte. Wir denken und handeln integriert - Schluss mit Tellerrand. Wir verstehen die Produkte und Services unserer Kunden. Wir können. B2C, B2B, B2E und D&C. Wir lieben starke Marken und herausragende Produkte. Wir ernähren uns von Kundenerfolgen - das ist unsere KPI. Wir sagen gerne ja und im richtigen Moment auch mal nein. Wir haben richtig Bock
Looking for work in SaaS Strategy Consulting
Located in Hamburg, Germany
From €1,000 for SaaS Strategy Consulting
Worked in Food (+5)
Speaks German, English
11-50 members

All SaaS Strategy Consulting Companies

The Brink Agency
4.7
(42 reviews)
Experience design agency specialized in Identity, Development, 3D technology and Ai Content creation
Highly recommended
Top awarded
Step into our world, step into The Brink. We turn your business into a meaningful digital experience with identity, development, and immersive 3D technology in order to have a wider audience engage with your message. Turn your ideas into reality with bold & effective Dutch design. Our mission is to make your business look and feel authentic, so it can cut through the competition's noise. Therefore, one case at the time, we will make the crowded digital space more beautiful. The Brink Agency's AI-powered content & development services offers an unprecedented opportunity to revolutionize content creation, unleashing boundless creative possibilities. Our solution empowers brands to swiftly generate top-quality, captivating materials across diverse formats, elevating marketing strategies and fostering deeper customer engagement. Experience how our innovative service transforms the way businesses communicate and stand out in today's digital landscape. We are committed to your digital evolution with astonishing experiences that will make your business more successful. Expand your digital imagination Our services include but are not limited to: Web Design & Development Ai Powered Content & Development Ai Automation & Agent Development (new) Digital Strategy & Branding (Content production) UX / UI Design Visual production (Art direction) App Development (IOS & Android) 3D solutions (Technology and renders) Sortlist Success Stories: The Brink, a multi-award-winning Amsterdam based European studio, boasts a talented team with a history of jury efforts for prestigious institutes like Webby Awards, FWA, and Awwwards. Garnering four consecutive Sortlist Awards, including 2022's "Top Performer," they've earned their place among Europe's elite agencies. Their commitment to creativity and excellence is evident through their "Most Creative Works," "Top Performer NL," and "Prix D'excellence" awards. As an fast growing company we got the Fd gazelle award for 2022, 2023 and 2024 international.
Looking for work in SaaS Strategy Consulting
Located in Amsterdam, Netherlands
From €3,000 for SaaS Strategy Consulting
Worked in Automotive (+34)
Speaks English, Dutch(+4)
11-50 members
Brandimpact
4.8
(11 reviews)
Jouw copiloot voor impactvolle B2B marketing 🚀
Recommended
Top awarded
Te veel marketing blijft hangen in losse ideeën. Geen focus, geen samenhang, geen resultaat. Bij Brandimpact brengen we helderheid en actie. We verdiepen ons grondig in jouw markt, bedrijf en klanten om uitsluitend de meest waardevolle kansen te benutten. Met ons als copiloot krijg je een strategische partner die je helpt budget en sterktes optimaal in te zetten. Dus als ge eens wilt samenzitten, bel maar he.‍
Looking for work in SaaS Strategy Consulting
Located in Ghent, Belgium
From €1,000 for SaaS Strategy Consulting
Worked in Construction (+8)
Speaks Dutch, Dutch, Belgium(+1)
1-10 members
rpc The Retail Performance Company
4.9
(5 reviews)
We make our customers shine in the digital world!
Recommended
Top awarded
rpc begleitet Unternehmen und Marken auf dem Weg zur Kundenzentrierung. Nur wer aus der Perspektive des Kunden denkt, ist auch morgen noch ein attraktiver Player. Höchste Zeit also, nahtlose Begegnungen zwischen Mensch und Marke zu schaffen. Dabei spielt die digitale Transformation eine maßgebliche Rolle. Sie benötigen eine effektive digitale Strategie? Sie brauchen Unterstützung bei der operativen Umsetzung? Sie wollen mehr Leads, höhere digitale Sichtbarkeit und bessere Conversion Rates? Wir unterstützen Sie bei allen Themen rund um das digitale Marketing. Unser Denken ist von Customer Centricity und Performance geprägt, wobei wir die Wirtschaftlichkeit der Kampagnen stets im Auge behalten und neu bewerten. Unsere Leistungen umfassen: - Performance Marketing - Social Media Marketing und Social Selling - Content Marketing und Strategie - Leadgenerierung und -management - Marketing Consent Strategien - Entwicklung kundenorientierter Websites Wie wir diese umsetzen: - Definition Ihrer strategischen Ziele im Rahmen der Digitalisierung - Analyse Ihrer aktuellen digitalen Performance, zwischen Wettbewerb und aktueller Best Practices in den führenden Branchen - Gap Analyse Ihres strategischen Zielbildes und der Kundenbedürfnisse - Identifikation relevanter Handlungsfelder und Erarbeitung der wichtigsten Maßnahmen - Entwicklung einer Roadmap zur Steigerung Ihrer digitalen Sichtbarkeit - Operative Umsetzung und Kampagnenmanagement Haben Sie einen digitalen Plan für die Zukunft? Die Dynamik der Märkte verändert sich rasant und verlangt nach neuen, flexiblen Strategien, die darüber hinaus zu Ihrem unternehmenseigenen Markenbild passen sollten. Die Zukunft wartet allerdings nicht und ebenso wenig die Digitalisierung vieler Aspekte unseres Lebens und Arbeitens. Wo sollen Sie aber als Unternehmen die eigene digitale Transformation beginnen? Die Möglichkeiten scheinen nicht nur endlos, sie sind es auch. Um so wichtiger, die richtige Richtung einzuschlagen. Dafür braucht es eine umfassende Digitalstrategie. Von der gründlichen Analyse hin zu einer strategischen Landkarte, die Ihnen die nötige Orientierung bietet. Wir erstellen für Sie eine maßgeschneiderte Strategie. Gerne auch in einem gemeinsamen Workshop. --- rpc supports companies and brands on the path to customer centricity. Only those who think from the customer's perspective will still be an attractive player tomorrow. Therefore, we need to create seamless encounters between people and brands. Digital transformation plays a key role in this. Do you need an effective digital strategy? Do you need support with operational implementation? Do you want more leads, greater digital visibility and better conversion rates? We support you in all aspects of digital marketing. Our thinking is characterized by customer centricity and performance, whereby we always keep an eye on and re-evaluate the profitability of the campaigns. Our services include - Performance marketing - Social media marketing and social selling - Content marketing and strategy - Lead generation and management - Marketing consent strategies - Development of customer-oriented websites How we implement them: - Definition of your strategic goals in the context of digitalization - Analysis of your current digital performance, between competition and current best practices in the leading industries - Gap analysis of your strategic objectives and customer needs - Identification of relevant fields of action and development of the most important measures - Development of a roadmap to increase your digital visibility - Operational implementation and campaign management Do you have a digital plan for the future? The dynamics of the markets are changing rapidly and require new, flexible strategies that should also match your company's own brand image. However, the future will not wait and neither will the digitalization of many aspects of our lives and work. But where should you as a company start your own digital transformation? The possibilities don't just seem endless, they are. This makes it all the more important to head in the right direction. This requires a comprehensive digital strategy. From a thorough analysis to a strategic roadmap that provides you with the necessary orientation. We create a tailor-made strategy for you. If you'd like also in a joint workshop.
Looking for work in SaaS Strategy Consulting
Located in Munich, Germany
From €1,000 for SaaS Strategy Consulting
Worked in Insurance (+10)
Speaks German, English(+3)
11-50 members
Adapts Media
4.9
(17 reviews)
The Right Agency For Your Digital Marketing Needs
Highly recommended
Top awarded
Adapts Media is a creative marketing agency specializing in curating multi-pronged marketing strategies. Our experts will help you discover the best opportunities and execute campaigns to drive higher ROI for your business.
Looking for work in SaaS Strategy Consulting
Located in Dubai, United Arab Emirates (+3)
From €1,000 for SaaS Strategy Consulting
Worked in Food (+20)
Speaks English, Arabic(+5)
51-200 members
LANE Digital
5
(23 reviews)
Agence digitale suisse - marketing, ventes, web et design - pour les startups & PMEs
Highly recommended
Top awarded
STRATÉGIE CLAIRE, DESIGN MODERNE & MARKETING EFFICACE Bénéficiez d’une vision complète de votre entreprise. Contrairement aux agences classiques, nous explorons en profondeur votre écosystème, incluant logiciels, équipes et processus. Notre approche unique nous permet de développer des stratégies intégrées et alignées sur vos objectifs. Un partenariat avec LANE, c’est l’expérience d’une compréhension globale combinée à une exécution experte. Chez LANE Digital, nous nous spécialisons dans l'unification du marketing et des ventes pour offrir des solutions complètes et innovantes. Notre approche 360° intègre stratégie digitale, image de marque, création de contenu et gestion de réseaux sociaux, parmi d'autres services clés. Nous travaillons main dans la main avec vous pour maximiser votre impact et atteindre vos objectifs commerciaux, en utilisant des stratégies sur mesure adaptées à vos besoins uniques.
Looking for work in SaaS Strategy Consulting
Located in Ecublens, Switzerland
From €500 for SaaS Strategy Consulting
Worked in Automotive (+19)
Speaks English, French(+3)
11-50 members
Reux Digital
5
(51 reviews)
Marketing and digital consulting.
Recommended
Top awarded
Reux Digital es una consultora de marketing estratégico para empresas B2B y SaaS . Desde la estrategia de lanzamiento a mercado ( go-to-market ) hasta la generación de demanda y la escalabilidad del negocio, nos aseguramos de que tu empresa sea un éxito en el mercado. Y lo hacemos implementando: ✓ Estrategias de marketing para empresas B2B y B2B SaaS. ✓ Estrategias de marketing para SaaS y PaaS. ✓ Estrategias de Account-Based-Marketing (ABM). ✓ Estrategias de inbound marketing. ✓ Marketing and sales enablement. ✓ Planes de contenido. ✓ Plan de lanzamiento al mercado (go-to-market) . ✓ Consultoría de negocios digitales. ✓ Marketing automation.
Looking for work in SaaS Strategy Consulting
Located in Madrid, Spain (+1)
From €1,000 for SaaS Strategy Consulting
Worked in Technology Hardware & Equipment (+9)
Speaks English, Spanish
11-50 members
Jourdechance
5
(4 reviews)
Nothing lasts forever, even your troubles.
Agence pluridisciplinaire de conseil en stratégie et média numériques. 20 ans d'expérience dans les domaines de la transformation digitale, des stratégies médias, et des développements techhniques pour des sociétés qui vont de la TPE aux grands groupes internationaux. Notre agence est spécialisée dans la création de stratégies digitales personnalisées pour nos clients. Notre mission est de vous accompagner dans votre transformation numérique et de vous aider à atteindre vos objectifs de visibilité, de croissance et de rentabilité. Que ce soit en digital ou en offline. Nos experts sont des professionnels expérimentés dans les domaines du marketing digital, de l’UX, du design et du développement web et mobile, du référencement, de l’IA et des réseaux sociaux. Grâce à notre expertise et notre savoir-faire, nous sommes en mesure de vous proposer des solutions innovantes et efficaces pour vous permettre de vous démarquer de la concurrence et d'optimiser votre présence en ligne. Notre approche est basée sur l'écoute attentive de vos besoins, l'analyse de votre marché et de vos cibles, ainsi que la mise en place d'actions adaptées à votre secteur d'activité et à vos objectifs spécifiques. Nous mettons en œuvre des stratégies digitales sur mesure, qui incluent : La conception et gestion de votre marketing digital : Le référencement naturel (SEO) et payant (SEA) pour améliorer la visibilité de votre site sur les moteurs de recherche et générer du trafic qualifié. Le marketing de contenu pour créer et diffuser des contenus pertinents, attrayants et optimisés pour le référencement, qui valorisent votre expertise et fidélisent votre audience. La gestion des réseaux sociaux pour développer votre communauté, renforcer votre notoriété et créer un lien de confiance avec vos clients et prospects. La création ou la refonte de sites web qui offrent une expérience utilisateur optimale sur tous les supports. La gestion des vos médias : L'analyse de données pour mesurer la performance de vos actions digitales et ajuster vos stratégies en fonction des résultats obtenus. L'achat d'espaces publicitaires en TV (linéaire, segmentée, FAST) L'achat d'espaces publicitaires en print (PQR, Magazines, portages) L'achat d'espaces publicitaires en affichage (métro, DOOH) L’accompagnement à la transformation digitale : La recherche d’opportunités d’amélioration ou de croissance de votre entreprise (Transformation digitale et innovation) Le déploiement de l’IA au service de la performance La compréhension parfaite de vos utilisateurs et de leurs attentes (Recherche UX) La conception de l’expérience utilisateur idéale pour libérer la croissance (CX) La mise en place des solutions et des développements techniques (Direction technique et développement) La production de contenus tous supports Production audiovisuelle et animations 2D/3D Contenus rédactionnels, visuels et photographiques Notre équipe est dévouée à votre succès et s'engage à vous fournir un accompagnement personnalisé et un suivi rigoureux tout au long de votre projet. Faites confiance à notre expertise pour vous guider dans la jungle numérique et vous aider à tirer le meilleur parti des opportunités offertes par le web. Contactez-nous dès aujourd'hui pour discuter de vos besoins et mettre en place la stratégie digitale qui vous permettra de réaliser vos ambitions.
Looking for work in SaaS Strategy Consulting
Located in Boulogne-Billancourt, France
From €1,000 for SaaS Strategy Consulting
Worked in Transportation (+6)
Speaks English, French
1-10 members
Arvana GmbH
5
(10 reviews)
Mit Arvana mehr kaufbereite B2B Anfragen und Neukunden gewinnen!
Top awarded
Willkommen bei Arvana, der führenden Agentur für B2B Leadgenerierung und Neukundengewinnung. Wir arbeiten mit einer Vielzahl von Unternehmen zusammen, von innovativen Startups bis hin zu etablierten Großkonzernen wie ProAlpha, Trovarit und SmapOne. Unser Ziel ist es, Verkaufszyklen zu verkürzen und die Anzahl der Erstgespräche signifikant zu steigern. Das erreichen wir durch KI gestützte Outbound Kampagnen sowie Performance Marketing Kampagnen (SEA & Paid Social Kampagnen). Du möchtest mehr erfahren? Jetzt kostenlosen Strategie Call vereinbaren! Kein langweiliger Sales Pitch, sondern wir gehen explizit auf eurer Unternehmen ein und entwickeln eine maßgeschneiderte Strategie.
Looking for work in SaaS Strategy Consulting
Located in Berlin, Germany
From €3,000 for SaaS Strategy Consulting
Worked in Software & Computer Services (+7)
Speaks English, German
11-50 members
Priodev Media
5
(12 reviews)
Priodev is a new type of Digital Agency, except we’ve been around for years.
Priodev is more than just a digital services company. Our team are experts in the latest technologies. We provide consultancy on everything from websites, social media, marketing campaigns – even digital events! And if you need help with your branding or logo, our graphic designers will be happy to help you out…
Looking for work in SaaS Strategy Consulting
Located in Worcestershire, United Kingdom
From €1,000 for SaaS Strategy Consulting
Worked in Legal Services (+9)
Speaks English
11-50 members
D-IMPULSE
4.8
(35 reviews)
Nous connaissons vos futurs clients ! TOP 1% des meilleures agences Sortlist
Highly recommended
Top awarded
D-ImPULSE - Expert Marketing Prédictif - Marketing Digital -Développement Web - BtoC / BtoB Nous connaissons vos futurs clients ! D-Impulse en quelques chiffres : TOP 1% des agences Sortlist 100% de croissance chaque année depuis 5 ans 96% de nos clients nous renouvellent leur confiance Plusieurs récompenses et Trophées de l'innovation digitale 250 clients actifs D-Impulse se différencie par son expertise en matière de communication globale, de marketing digital et d’exploitation DATA, entre autres, grâce à notre méthodologie de « Marketing Prédictif » et notre capacité à bâtir des stratégies et plans média de haut niveau, permettant d’accélérer la croissance des entreprises et marques de toutes tailles, BtoB et/ou BtoC, de tous secteurs d’activités, en atteignant performances inégalées et mesurables. Notre approche centrée sur l’écoute, le conseil, la compréhension des enjeux stratégiques de nos clients ainsi que nos différentes expertises et une forte dose de créativité, réunissent tous les ingrédients pour la réussite de vos projets ! Nous accompagnons nos clients dans leurs transformations digitales et nous leur permettons d'accélérer leurs business en intervenant sur : Audits, conseil & stratégie 360° Campagnes Social Ads / Google Ads (SEA) / Plan média 360° / Lead Gen Référencement naturel (SEO) Social média & stratégie de contenus Studio créatif (Plateforme et stratégie de marque, logo/charte graphique, concept créatif/design, motion, print et publicité) Développement WEB (vitrine, E-Commerce, sur mesure/CMS, Apps mobile, prototypage et stratégie UI/UX) Outils webmarketing (CRM, Marketing Automation, Customer Data Platform, chatbot, "Avis client", market place...) Formation Notre offre de marketing prédictif analyse chaque jour le comportement de millions de profils afin de détecter en temps réel, l’intention d’achat des consommateurs et/ou des décideurs et acheteurs en entreprises et nous ciblons précisément vos clients/prospects sur les plus grands médias et les réseaux sociaux et/ou à proximité de vos points de ventes. Nous implémentons également une Customer Data Platform dans des e-commerces permettant grâce à l'intelligence artificielle et au machine learning d'optimiser les paniers moyens de vos sites de ventes; cette CDP omnicanale peut également interagir avec vos magasins physiques pour un parcours fluide, rassemblé, et un programme de fidélité. Si vous êtes une agence de communication/marketing ou une ESN, nous proposons également nos expertises en marque blanche. Exemples de clients BtoC et BtoB : Caisse d'Epargne, Crédit Agricole, MAE et autres groupes banques/Assurance, Comité National Olympique du sport Français (CNOSF), SAP, Temahome, Dormakaba, EQUANS, Groupe LHOTELLIER, le Groupe St Gobain, le Groupe Biolande, Batterie Box, Easily batterie, Registre des Osthéopathes de France, le département de la Seine-Maritime, Gîtes de France, Hôtel Mercure, Groupe La Martiniquaise, RIOU Glass, Move'O, Centre International de Deauville, l'ARS des Hauts-de-France, ... et plus d'une centaine de Startups/PME/ETI. Consultez notre site ( www.d-impulse.com ) pour voir nos références clients. La presse parle de nous : « FORBES » - Le magazine emblématique FORBES a mis à l'honneur D-Impulse au travers d'une interview de son fondateur pour sa technologie innovante et disruptive de « Marketing Prédictif » « BPI » - D-Impulse est maintenant partenaire national officiel de BPI France afin d’aider la branche BPI France Université à sensibiliser/former les chefs d’entreprises inscrits sur leur plateforme « BPI Université » (<100 000 chefs d’entreprises) « BFM Business » - D-Impulse était invitée sur le plateau de BFM Business afin d’être interviewé dans l’émission « Le Tête à Tête des Décideurs » pour présenter les bénéfices de notre technologie de Marketing Prédictif pour les entreprises. « L’Express » consacre une pleine page à D-Impulse dans son « Dossier spécial entreprise » du mensuel de Juin sur notre expertise en stratégie marketing et notre technologie de marketing prédictif. « La Tribune » - D-Impulse remporte l’appel à candidature du magazine « La Tribune » devant plus de 3 000 entreprises de marketing en France grâce à notre technologie de Marketing Prédictif. Trophée 2020 de l’innovation digitale organisé par l’AREA qui représente les acteurs de la filière l’agroalimentaire (1 000 marques adhérentes, producteurs, coopératives, distributeurs…) D-Impulse remporte avec l’Agglo Seine Eure le Trophée de la communication et de la presse pour son projet « Arsène ». Trophée sponsorisé par Enedis.
Looking for work in SaaS Strategy Consulting
Located in Isneauville, France (+1)
From €1,000 for SaaS Strategy Consulting
Worked in Construction (+26)
Speaks French, English(+1)
11-50 members
Agencia Marketing Digital .co
4.8
(12 reviews)
¡Marketing Bien Hecho!
Nuestra agencia de marketing digital es líder en la industria con más de 12 años de experiencia en el campo. Nos especializamos en proporcionar soluciones digitales integrales para ayudar a nuestros clientes a alcanzar sus objetivos comerciales en línea. Con un equipo altamente capacitado y motivado, brindamos servicios de vanguardia en estrategia digital, marketing de contenidos, publicidad en línea, redes sociales y análisis de datos. Nuestra agencia cuenta con un equipo multidisciplinario de profesionales apasionados por el marketing digital. A continuación, presentamos algunos de los roles clave que componen nuestra organización: Director Ejecutivo : Nuestro Director Ejecutivo lidera la estrategia general de la agencia y supervisa todas las operaciones para garantizar que cumplamos con los estándares de calidad y las metas establecidas. Equipo de Cuentas: Contamos con un equipo de Gerentes de Cuentas dedicados a comprender las necesidades y objetivos específicos de cada cliente. Son responsables de establecer relaciones sólidas y gestionar las expectativas de los clientes, además de coordinar los diferentes equipos internos para cumplir con los plazos y entregar resultados exitosos. Estrategas Digitales : Nuestro equipo de Estrategas Digitales es experto en desarrollar planes de marketing digital personalizados para cada cliente. Realizan análisis exhaustivos de mercado, investigan a la competencia y definen las tácticas más efectivas para alcanzar los objetivos del cliente. Diseñadores Gráficos y Web : Nuestro talentoso equipo de diseñadores crea una identidad de marca única para cada cliente. Diseñan logotipos, banners publicitarios, interfaces de usuario intuitivas y sitios web atractivos para garantizar una experiencia de usuario óptima y una presencia en línea impactante. Redactores y Creadores de Contenido: Contamos con profesionales creativos y expertos en redacción para desarrollar contenido relevante y persuasivo que resuene con la audiencia objetivo de nuestros clientes. Estos redactores y creadores de contenido se especializan en SEO, storytelling y estrategias de engagement. Especialistas en Publicidad en Línea: Nuestro equipo de especialistas en publicidad en línea gestiona campañas publicitarias efectivas en plataformas como Google Ads, Facebook Ads y otras redes publicitarias relevantes. Nuestros expertos optimizan el presupuesto publicitario, realizan pruebas A/B y monitorean continuamente el rendimiento de los anuncios para maximizar el retorno de inversión. Social Media Managers: Nuestro equipo de Social Media Managers se encarga de desarrollar y ejecutar estrategias de redes sociales que generen engagement, aumenten la visibilidad de la marca y fomenten la interacción con la audiencia. Supervisan y administran las cuentas de las redes sociales, crean contenido relevante y analizan los resultados para realizar mejoras continuas. Especialistas en Analítica Digital: Contamos con expertos en analítica digital que recopilan y analizan datos para proporcionar información valiosa sobre el rendimiento de las campañas. Utilizan herramientas avanzadas de análisis para identificar tendencias, medir el retorno de inversión y brindar recomendaciones estratégicas basadas en datos. Además, cabe destacar que nuestra agencia de marketing digital atiende a una base diversa de clientes internacionales . Trabajamos con empresas de diferentes sectores y tamaños en todo el mundo, lo que nos brinda una perspectiva global y una comprensión profunda de los mercados internacionales.
Looking for work in SaaS Strategy Consulting
Located in Barranquilla, Colombia (+4)
From €1,000 for SaaS Strategy Consulting
Worked in Management Consulting (+12)
Speaks Spanish, English(+1)
11-50 members
Promoguy.nl
4.9
(31 reviews)
Born to Create - We are Digital Masterminds
Recommended
Top awarded
Digital Marketing has grown immensely in the past few years, but fear not! We're here to guide you through it. Promoguy is more than a marketing company: We are a collective of marketing professionals who excel in our areas of expertise. From the dry, analytical number-crunching most companies are afraid of to the creative ad copy and content design that has people clamouring to learn more about you, we provide everything a company needs. We take pride in crafting that perfect message that resonates with your audience. Our services encompass a wide range of marketing fields and we tailor our scope of work to your precise needs. We are adept in building and optimising websites, running social media campaigns, content strategy, analytics, and so much more. We promise one thing above all: No Bullshit! This value is important because, whether it's the client or their customers, being upfront and getting the job done trumps everything else. These days, customers can be discerning and hard to attract, which creates a need to craft your communication properly, share the right content and convert a passive audience into an avid fanbase. Promoguy is not just about promotion, but also about creating a cohesive digital marketing story that emphasizes your brand's identity. We work closely with brands AND PEOPLE to understand their needs, convert them into effective strategies, and bring out the full potential of your business with measurable results that speak for themselves. Our Solution: We... ...not only consult our clients on what is the best marketing strategy for their market and audience, but we also educate them on the importance of tracking everything that is being done by their company online. Our work centres around the idea of creating a self-sustaining marketing ecosystem that runs itself once we establish the basics. ...become part of their team and we take full responsibility for thinking one step ahead in terms of strategy and marketing approach and all the twists and turns that come with our line of work. ...do all this affordably. We give you the best bang for your buck because burning budgets into thin air is totally against our company culture. What do we do? We grow businesses by creating an all-in-one ecosystem approach! Search Engine Optimization (SEO) Digital Marketing Consulting Instagram Growth Management (Being active) Linkedin Activity & Linkedin Marketing / Advertising Social Media Management Content Strategy (Website & Social) Data Analytics (Website, Social, App, Email etc) Facebook/Instagram Marketing / Advertising Twitter Marketing / Advertising TikTok Advertising Linkedin Marketing / Advertising Email Marketing CRM implementation Platform Development
Looking for work in SaaS Strategy Consulting
Located in Amsterdam, Netherlands
From €1,000 for SaaS Strategy Consulting
Worked in Marketing & Advertising (+19)
Speaks English, Bulgarian(+4)
1-10 members
GrowthYouNeed
4.7
(102 reviews)
Alliance parfaite entre l'expertise humaine et Intelligence Artificielle.
Top awarded
GrowthYouNeed, pionnier du Growth Marketing en France, allie Intelligence Artificielle et expertise humaine avec sa gamme d'applications SaaS, dont l'outil N°1 pour les marketers AdCreative.ai. Révolutionnez vos stratégies marketing avec notre savoir-faire unique.
Looking for work in SaaS Strategy Consulting
Located in Paris, France
From €3,000 for SaaS Strategy Consulting
Worked in Banking & Financials (+22)
Speaks French, English
11-50 members
Influactive
4.9
(40 reviews)
Brain Content !
Highly recommended
Top awarded
Influactive est une agence de communication 360 spécialisée en digital , médias et relations presse . BRAIN CONTENT ! Nous développons votre image , votre notoriété et votre business via les principaux médias (Internet, Presse, TV, Radio, Réseaux Sociaux, ...) et des plans stratégiques pertinents et engageants. Nous dopons votre visibilité , audience et génération de leads (prospects) en influençant vos communautés sur tous les médias digitaux et formels (tv, radio, presse écrite). Présente à PARIS et LYON , Influactive est une agence d'une quinzaine de personnes, composée de 3 pôles œuvrant de concert : un pôle digital , relations presse/publique et influence/médias sociaux . Notre équation : INFLUACTIVE = CREA + DATA + MEDIA Prix d'Or de la Communication Santé 2022 au Festival de DEAUVILLE avec les Laboratoires MERCK pour la campagne #ProtègeTaFertilité. Quelques références : ********************* Groupe Carrefour : Client historique de l'agence, nous accompagnons plusieurs départements (plus de 200 magasins) du groupe CARREFOUR et toutes ses marques dans ses relations presse et publiques . Nous nous occupons de leur communication de crise grâce à une organisation permettant des interventions en 24/24, 7/7. Nous gérons les relations entre les principaux influenceurs du secteur (mode, food, sport) et les magasins. Nous organisons tous types de prise de parole (conférence de presse, point presse, événement dédiés) pour le compte du Groupe. "L'agence nous accompagne au quotidien sur les communications auprès de la PQR, et nous aide à comprendre les enjeux en région. J'ai beaucoup apprécié le professionalisme de l'agence." Julia RAMBAUD, Chargée de relations presse chez CARREFOUR Guyenne Papier : PME du Périgord dont le marché s’étend internationalement. GUYENNE PAPIER a des clients dans le monde entier et reste pourtant une PME d'une centaine de personnes. Il faut donc trouver des moyens pour pouvoir faire connaître l'offre dans tous les pays, créer du lien avec des clients sur tous les continents. Nous avons mis en place une stratégie digitale permettant ainsi un retour sur investissement factuel et démontrable Refonte des outils communication et commerciaux, campagne d’inbound marketing ciblé, territoire de marque, salons, refonte des sites langues : français, allemand et anglais, campagnes d’emailing (automation), création de contenu spécifique, création d’un site e-commerce, campagne réseaux sociaux, campagne relations presse, campagne SEO et Google Adwords. 30% du business généré par le Web Bord Bia : Agence publique irlandaise, dont l’objectif est de promouvoir la nourriture, la boisson et l’horticulture irlandaise dans le monde entier. Mettre en place une stratégie relations presse et social media pour communiquer autour de Bord Bia et des produits irlandais. – Community management et création de contenu - Des événéments avec des influenceurs - Conférences de presse avec Ministres Irlandais et Ambassadeurs Irlandais en France avec interviews négociés en one to one - Accompagnement en relations presse et relations publiques +25% de parutions et publications dans la Presse +45% de citations sur la sphère des média sociaux "Influactive a su mettre en avant nos produits dans un marché mature tel que la France. La flexibilité spirituelle de l'agence pour adapter la stratégie en continu est un point fort." Germain MILET, Spécialiste marché chez BORD BIA Laboratoires Merck : Merck souhaite communiquer sur une cible de 18/24 ans pour leur faire savoir qu’ils peuvent perdre leur capital fertilité s’ils ne font pas attention. Création d'une campagne digitale autour d’un film qui véhicule ce message “Quelles sont tes chances de ne pas avoir de bébé dans 10 ans ?”. Tu te drogues, tu fumes, tu manges n’importe quoi ? Super, tu es bien parti pour ne pas avoir de bébé dans 10 ans. 2,5 millions de jeunes touchés par la campagne MERCK (36% des jeunes en France). 2500 abonnés à la page INSTAGRAM. +20% de plus que tous les objectifs initiaux inscrits en début de campagne. Un compte Instagram, ludique mais pédagogique, a ainsi engagé plus de 30000 personnes sur la période. La vidéo a pu être visionnée plus de 1,6 millions de fois en 2 mois. “Influactive a su bousculer les codes internes au groupe et nous a convaincus, notamment avec un pré-test users, d’aller dans cette direction. Le succès de l’opération est allé au-delà de nos objectifs” L’Équipe communication MERCK FERTILITE Mermoz Academy : L’école de pilotes de ligne Mermoz Academy souhaite communiquer sur une cible de 18 à 24 ans, ainsi que des personnes en reconversion d’ingénieurs ayant entre 24 et 34 ans. Mise en place d'un dispositif digital complet : Une campagne Instagram ainsi que de nombreux réels ont été lancés pour l’occasion afin de faire connaître Mermoz Academy aux jeunes qui souhaitent devenir pilotes de ligne. Une campagne SEA a été mise en place afin d’arriver en très bonne position sur Google. Plusieurs landing pages ont été créées en renfort des campagnes SEA. Plusieurs centaines de contacts ont été générés sur 4 mois, en ligne avec les objectifs initialement prévus. “Influactive a accepté un deal rare dans le digital : travailler au success-fee si les objectifs quantitatifs étaient atteints”. Gérard B. Responsable Marketing/Commercial MERMOZ ACADEMY Obiz : Obiz, leader du marketing relationnel, souhaitait donc mettre en avant son expertise sur son site web pour notamment préparer son entrée en bourse avec succès. Conception d'un socle de marque en travaillant sur les fondamentaux de la marque tels que les visuels, les principales expressions et les éléments saillants. Création de contenu à thème en accord avec la ligne directrice choisie. Etude et analyse des beoins personas pour restructurer la gamme. L’entrée en bourse a été menée avec succès ! L'offre d'OBIZ est finalement mieux comprise. Le site devrait évidemment vivre après l'IPO et donc devenir ensuite un site vitrine et catalogue des solutions + marque employeur. “ Influactive nous a aidés à faire évoluer notre expression de marque bien avant même de penser à refaire le site web. Nous avons travaillé avec leur méthodologie pour imaginer tous les insights de nos clients de demain ”. Brice CHAMBARD CEO, OBIZ Ordre des Experts-Comptables : revaloriser le métier dans les cabinets d'expertise-comptable en montrant l'étendue des postes disponibles en cabinet. Conception et création de la campagne 360° "Super Job, Super Boîte" Film, réseaux sociaux, création de contenu Plus de 700.000 jeunes ont vu le film à la fin de la campagne. "Merci, Influactive, pour cette campagne de communication de l'Ordre Régional des Experts-Comptables de la région Rhône-Alpes Auvergne." Patrick VELAY, Trésorier de l'ORDRE DES EXPERTS-COMPTABLES Dans le détail : ************** Notre pôle digita l intègre t ous les métiers de développement web , internet, intranet, extranet, ecommerce, leads gen, inbound marketing, growth hacking. Il est également composé de spécialistes du référencement naturel et payant . Enfin, nous sommes dotés de notre propre studio de création et d'UX en interne. Nous travaillons sur un nombre limité de plateformes CMS. WORDPRESS DRUPAL et TYPO3 dont nous avons été sponsors dès 2005. En e-commerce , nous travaillons sur PRESTASHOP, SHOPIFY et MAGENTO. Notre pôle relations presse et publique travaille tous les médias formels et conversationnels pour donner de la résonance à vos messages. Notre ADN technologique nous donne une longueur d'avance en nous permettant de développer une méthodologie fondée sur la data, même en matière de relation médias (DATA DRIVEN PR) Nous avons une équipe communication de crise organisée en 24/24, 7/7 pour répondre aux crises les plus graves hors jours ouvrés et heures ouvrés. Notre dernier pôle médias sociaux et social selling est dirigé par une influenceuse reconnue, ( https://www.lotus-bouche-cousue.fr ) qui nous apporte tout son retour d'expérience en agence et fait profiter à nos clients de toutes les innovations dans le métier. Elle entretient également des relations régulières avec des influenceurs et leurs agents dans de nombreux domaines et réalise des évènements pour ces influenceurs. A chaque fois, autour d'un évènement sympathique, nous développons ou renforçons une relation forte avec une marque. Une agence engagée ********************** Enfin, notre agence est active socialement puisqu'elle est reconnue Partenaire de la Défense Nationale (par Décret du 22/11/2018, et par arrêté du 15/11/2018). Cet engagement nous permet d'affirmer que la relation de confiance ne se situe pas uniquement entre vos marques et vos clients mais également dans nos relations, entre nous, au quotidien.
Looking for work in SaaS Strategy Consulting
Located in Dardilly, France (+1)
From €3,000 for SaaS Strategy Consulting
Worked in Hospitals & Healthcare (+18)
Speaks French, English
11-50 members
Icetulip
4.9
(26 reviews)
Conceptual Advertising
Founded in 2002 #Icetulip #Branding, #conceptual #advertising, and #digital #media #agency based in #Lebanon with satellite office in the #UK and affiliate office in #Halifax, #Riyadh #Qatar, #UAE, #Kuwait #Montreal, and #London. We collaborate our projects in order to give our clients the best quality, service, and exposure through different mediums “Being #creative is seeing the same thing as everybody else but thinking of something different” However you define “creativity”, be it “original thinking”, “inventiveness”, or “ability” to produce something new is what we are all about. Actually we are addicted to it! Whether your company requires a new strategy, website, digital media, architectural visualization, or simply consulting services, we are here to help you reach that goal. Icetulip focuses on collaborative, client driven web development and graphic design solutions. We create, manage, build and maintain high quality solutions for a wide range of businesses and individuals. Our approach to all our work is to concentrate on one key factor “communication”. It is the driving force behind the development of any project. Our ability to produce fresh and dynamic designs whilst keeping within our corporate style guide helps you maintain a unified image, reinforcing and adding value to your brand. At Icetulip, you will find all the creative, commercial, technical and organization skills you require to have a good marketing strategy, an appropriate action plan as well as all the tools needed in one location. Icetulip combines professionalism one would associate with a large company with the attention to detail and sheer friendliness associates with a small one
Looking for work in SaaS Strategy Consulting
Located in Dubai, United Arab Emirates (+4)
From €1,000 for SaaS Strategy Consulting
Worked in Beauty (+18)
Speaks English, Arabic(+1)
51-200 members
IshaTech Advertising Ltd
5
(2 reviews)
Best Top 10 Advertising Agencies in Bangladesh. Top 10 Advertising Agencies in Dhaka Bangladesh
About Us ISHATECH Advertising established in 2005 as part of the international communication in Bangladesh. Isha Tech Advertising is My great industry for Advertising & Communication. We have Qualities that expect All high Commercial Companies. We take to order All kinds of Events works & companies advertising. Delivered a great opportunity. Our Mission Our mission is to produce and provide quality & innovative printings for clients, maintain stringently ethical standards in business the operation also ensuring benefit to the employees and society at large. Our Vision We view business as a means to the material and social well being of the owners, employees and the society at large, leading to the accretion of wealth through financial and moral gains as a part of the process of human civilization. Contact us for more information: ►Cell: +880 1844 - 542 499 +880 1844 - 542 498 ►Visit our Sent: E-mail: ishatech.advertising@gmail.com E-mail: info@ishatechadvertisingbd.com ►To Visit Our Page: Website: www.ishatechadvertisingbd.com ►Facebook Page: www.facebook.com/Ishatechadvertising ►Linkedin Page: www.linkedin.com/in/ishatech-advertising-bd-ltd ►Corporate Office: 04-B/A, (2nd Floor), Mazar Road Mirpur-1, Dhaka-1216. All OUR SERVICES: Branding Section: ►Digital Signage Services:  LED Sign  LED Bata Model  Digital Moving Display  Acrylic High Letter  Bell Sign  Poly Sign  Neon Sign  Shop Sign  Metal Sign  Plastic Sign  S.S Letter  M.S Letter  Acrylic Letter  Wall Writing Art ►Digital Printing Services:  PVC Print  Cloth Print  Panaflex Print  Panaflex Reverse Print  Reflective PVC Print  Reflective Sticker Print  Inkjet Sticker Print with Glossy/Matte Lamination  Clear Media with Glossy/Matte Print  Vinyl Sticker Print  Vinyl Sticker Cutting  Frosted Sticker Print  One Way Vision Sticker Print  Banner Print  Festoon Print  Media Services ►Digital Boards Services:  Bill Board  Steel Board  Local Board  Stand Board  Non-lit Board  Project Board  Back-lit Board  Lighting Board  Uni-pool Board  Try Vision Board  Passenger Board  Aluminium Board  Project Boundary Our Client List: Group of Company: @Rongdhanu Group @Raj Kamal Group @Krishibid Group @Concord Group @Domino Group @Navana Group @Oriental group @Edison Group @Partex Group @Royal Group @Smart Group @Vivek Group @Acme Group @Rang Group @J.M.I Group @Nasir Group @H.R Group @ISO Group Limited Company: @Coca Cola Bangladesh Limited @Ahmed Food Products (Pvt.) Ltd @Union Development & Technologies Ltd @Unitech holdings & Technologies Ltd @Tokyo Development Engineers Ltd @Home Furnishings Curtains Ltd @Asian Paints Bangladesh Ltd @Greeha Nirman Builders Ltd @Erfan Super mustard oil Ltd @Erfan Super Rice Mills Ltd @Star Tech Engineering Ltd @Innovative Holdings Ltd @Talha International Ltd @Bricks & Bridges Ltd @Rans Real Estate Ltd @Rossari Biotech Ltd @Tour Leader Bd Ltd @O.k. Properties Ltd @Sara Builders Ltd @A For Action Ltd @Mir Ceramic Ltd @Nayana Tourism & Consultancy @New D Type Officers Quarter @Sadharan Bima Corporation @Daffodil Training Institute @United Trade Corporation @Arakan International @Computer world bd @Bdtask – A Leading Software Company In Bangladesh Other Company: @TeleTalk @Vivek Real Estate @Uttara Motor @Dorji Bari @Motorola @Huawei @Suzuki @Honda @Nasir Trade Center @King Shukh Heart @Ruhi Brand Shop @Jamuna Traders @Soul Associate @Sena Gauraba @palfish Government Project: @Bangabandhu Sheikh Mujibur Rahman Novo Theatre @Hazrat Shah Jalal international airport @Bangabandhu Novo Theater @Sena Kalyan Sangstha @Jamboree Park, Ctg @Nirbachan Bhaban Bank: @Islami Bank Bangladesh Ltd @Jamuna Bank Ltd @Basic Bank Ltd Cement & Steel: @BSRM @Seven horse Cement @Royal Cement Architect: @Z cube Design Pvt. Ltd @Red Tulip Interior @View Interior @Creative Plus @Sara Interior @Studio 14 de @Charu Bit @V Studio @SK Tech Hospital & Medical: @Bangladesh Medical @Impulse Hospital @Al Raje Hospital Club: @Raowa Club @Uttara Club University : @Canadian University of Bangladesh @Bangladesh University @Prime Asia university @Daffodil University @ULAB University @World University Garments Industry: @BGME @Cotton Textile & Apparels Ltd @S.B Style Composite Ltd @Chowgacha Printing Ltd @Cotton Rose bd Ltd @Bright Packaging Industry @Easy Tech Accessories @Easy Tech Printers Restaurants & Cafe: @Turkish Kitchen Restaurant @After Hours Residence @Barcelona Restaurant @Zaytune Restaurant @Swadica Restaurant @Shawarma House @Yummy Yummy @Herfy Restaurant @Cafe Al Mamun @King's B.B.Q @Nagorik Cafe @London Food @Friend’s Cafe @Grameen Danone Foods Ltd @Grameen Chinese Restaurant Party Center Parlour Salon: @Bipasha Beauty Parlor @Brushed by Sadiya @Ellen Dhanmondi @Sohag Jewelers @Lumax Tech Printing Manager: Printed products The largest category, includes brochures, flyers, booklets as well as signage and point-of-purchase. The packaging category includes labels, as well as flexible and folding cartons. Letterhead, envelopes, business cards, and note pads are examples of stationery. The forms category includes not just carbon, carbon-less and multi-part forms but also internal documents such as reports and handouts. This includes wallpaper, wrapping paper, greeting cards, calendars, and posters. The books segment contains mass-market bound and paperback books as well as professional Catalogs are printed for both the consumer and business market. Direct mail consists of postcards, self-mailers, booklets, and letter mail. It is impossible to create a complete list of all of the different types of printed products or products that are printed on. The list below gives a brief overview of some of the more generic types of products: Bags Binders Booklets Books – hardcover books, softcover books, paperbacks, albums,… Bookmarks Boxes – STE boxes, folding cartons,… Brochures Calenders Catalogs Currency or banknotes Decals Direct mail Directories & Yellow pages Displays Jackets – book jackets, CD jackets, Cards – postcards, greeting cards, business cards, appointment cards, credit cards, promo cards, scratch cards, reply cards, vouchers, tent cards, invitation cards,… Flags Folders – promotional folders, corporate folders,… Forms Fridge Magnets Inserts Invitations Labels Magazines & Journals Manuals & guides Posters Forms Leaflets Mailings Menus Newsletters: dailies, weeklies, national, regional, local, tabloid, broadsheet, Berliner,… Point-of-purchase (POS) Point-of-sale (POP) Posters – adshels, abribus,… Reports & annuals Sleeves Stationery – letterheads, envelopes, notepads Stickers Tags – price tags, garment tags,… Wallpaper Wrapping paper Wobblers Event Manager: Event management is the application of project management to the creation and development of large-scale events such as festivals, conferences, ceremonies, formal parties, concerts, or conventions. It involves studying the brand, identifying its target audience, devising the event concept, and coordinating the technical aspects before actually launching the event. The process of planning and coordinating the event is usually referred to as event planning. It can include budgeting, scheduling, site selection, acquiring necessary permits, coordinating transportation and parking, arranging for speakers or entertainers, arranging decor, event security, catering, coordinating with third-party vendors, and emergency plans. The events industry now includes events of all sizes from the Olympics down to business breakfast meetings. Many industries, charitable organizations, and interest groups hold events in order to market themselves, build business relationships, raise money, or celebrate achievements.
Looking for work in SaaS Strategy Consulting
Located in Dhaka, Bangladesh
From €1,000 for SaaS Strategy Consulting
Worked in Marketing & Advertising (+13)
Speaks English, Bengali(+1)
5001-10000 members
Fuel Online
5
(5 reviews)
🏆 Best Rated Digital Agency since 1998 🏆 - SEO - Social Media - SEM - SMM
Highly recommended
Top awarded
#1 Rated Full Service Digital Marketing Agency Founded in 1998 Fuel Online is World Class Digital Agency focusing on Enterprise SEO, Social media, SEO, PPC, Paid Media & Strategy. Full management from Social Outreach, Influencers, Strategy & Policies, to Daily execution, Content, and Social Customer Service. Founded by best selling Author, Speaker, Investor Scott Levy. As seen in Forbes, Entrepreneur Magazine, CNN, Sirius, and more Headquartered in Boston, MA
Looking for work in SaaS Strategy Consulting
Located in Boston, United States (+1)
From €1,000 for SaaS Strategy Consulting
Worked in Entertainment & Events (+1)
Speaks English
51-200 members
Mediatastisch
4.7
(12 reviews)
Creating Digital Solutions
Wij zijn Mediatastisch! Wij helpen organisaties te innoveren, automatiseren en groeien . Dat doen we met alles wat digitaal is, van mobiele apps tot marketing. Al meer dan 10 jaar helpen wij onze klanten met het oplossen van complexe en minder complexe businesscases. Je kunt bij ons terecht vanaf het uitstippelen van je digitale roadmap tot het opleveren van gave digitale producten. Dat doen we met een hecht team van specialisten in verschillende disciplines . We zijn op ons best als de gouden standaard toch niet goed genoeg is en we uitgedaagd worden om creatieve digitale maatwerk oplossingen neer te zetten. We zijn gespecialiseerd in: Mobiele apps Web-apps Business process automation SaaS & PaaS AI & Machine learning Digitale strategie We werken graag voor B2B & Start-ups maar ook voor overheden op nationaal en Europees niveau. Kennismaken of wil je graag gebruiken maken van onze gratis digitale strategie sessie? Plan gerust een vrijblijvende afspraak in. www.mediatastisch.nl 046 - 850 08 29
Looking for work in SaaS Strategy Consulting
Located in Echt, Netherlands (+1)
From €1,000 for SaaS Strategy Consulting
Worked in Hospitals & Healthcare (+11)
Speaks English, Dutch(+1)
11-50 members
Summum Marketing
4.7
(14 reviews)
Tú pones los objetivos, nosotros ponemos los resultados. Estamos especializados en estrategia
Somos una agencia de marketing especializada en ofrecer soluciones integrales a nuestros clientes, cubriendo sus necesidades offline y online. Ponemos a trabajar en tu proyecto la última tecnología para tu proyecto, como nuestros servicios de neuromarketing. Nos puedes encontrar en Valladolid, Burgos, Palencia, Zaragoza y Aranda de Duero.
Looking for work in SaaS Strategy Consulting
Located in Valladolid, Spain (+1)
From €1,000 for SaaS Strategy Consulting
Worked in Government & Administration (+8)
Speaks English, Spanish
1-10 members
LINKAVIE
4.9
(6 reviews)
Accélérez votre transformation ! 🔗
Top awarded
LINKAVIE est une société de développement d'applications web et mobiles qui se concentre sur la création d'applications personnalisées pour les entreprises. La société a développé plusieurs solutions reconnues pour leur caractère innovant et leur pertinence, dont TIMEKO, une messagerie dédiée au travail temporaire, et une GED SaaS développée en collaboration avec Airbus Group. LINKAVIE s'engage à créer des applications innovantes au plus près du besoin des utilisateurs, à répondre aux enjeux stratégiques et à accompagner ses clients dans la durée.
Looking for work in SaaS Strategy Consulting
Located in Aix-en-Provence, France
From €15,000 for SaaS Strategy Consulting
Worked in Human Resources (+4)
Speaks English, French
11-50 members

12 3

Struggling to choose? Let us help.

Post a project for free and quickly meet qualified providers. Use our data and on-demand experts to pick the right one for free. Hire them and take your business to the next level.

Customer reviews about SaaS Strategy Consulting Agencies

CEO of SaaS ProviderSoftware | London, UK

Our experience with a SaaS Strategy Consulting Company in London, UK exceeded all our expectations. They helped pivot our business model to focus more on recurring revenues with clever strategies that integrated seamlessly with our existing products. Their knowledge in the SaaS sector is unparalleled, leading to a noticeable improvement in our operational efficiency.

Product ManagerSaaS | Sydney, AU

Working with a top-tier SaaS Strategy Consulting Agency in Sydney, AU was instrumental in redefining our product roadmap and customer acquisition strategy. The insights and actionable advice we received were crucial in helping us to not only retain our current user base but also attract new clients effectively.

CTO of Tech StartupTechnology | New York, US

Choosing the right SaaS Strategy Consulting Agency in New York, US was crucial for our startup’s growth. We were unsure how to effectively scale our software services, but the agency provided us with outstanding insights and strategy frameworks that were tailored to our unique needs. It’s rare to find such dedication and clarity in consulting services.

How to choose a SaaS strategy consulting agency ?

The best SaaS strategy consulting firms will have a deep understanding of the SaaS market and will be able to offer you insights and recommendations that will help you navigate the ever-changing landscape. They will also have a network of contacts that can help you get your foot in the door with potential customers and partners. When selecting a SaaS strategy consulting firm, it is important to choose one that has a proven track record of helping companies succeed. Be sure to ask for references and case studies so that you can see first-hand how the firm has helped other companies. Also, be sure to ask about the experience of the consultants who will be working on your account. You want to make sure that they have a deep understanding of the SaaS market and can offer you the best possible advice.

What does SaaS strategy consulting mean ?

SaaS strategy consulting is a service that helps organizations develop and implement strategies for using software as a service (SaaS) products. SaaS strategy consultants work with organizations to assess their needs and objectives, and then develop and implement plans for using SaaS products to achieve those goals.

The goal of SaaS strategy consulting is to help organizations get the most out of their investment in SaaS products. SaaS strategy consultants work with organizations to ensure that they are using the right SaaS products for their needs and that they are using those products in the most effective way possible.

SaaS strategy consulting can involve a number of different activities, including:

Assessing an organization's needs and objectives
Identifying the best SaaS products for those needs
Developing plans for using SaaS products
Implementing SaaS strategies
Monitoring and adjusting SaaS strategies

SaaS strategy consulting can be an important part of an organization's overall strategy for using technology. By working with a SaaS strategy consultant, organizations can ensure that they are using the right products and that they are using them in the most effective way possible.

SaaS Strategy Consulting is a service that can help businesses introduce new products to the market and maximize their revenue potential. This type of consulting is performed by highly-experienced consultants with extensive knowledge in cloud computing. The consultants will create a customized plan and strategy that will help businesses achieve their revenue and strategy goals. This type of consulting can apply to several areas of cloud computing activity. In this article, we'll take a look at some of the most popular SaaS strategy consultancies and what they do best.

7 things that SaaS strategy consulting companies do:

Develop a roadmap to help you migrate to the cloud
Help you develop a comprehensive saas strategy
Help you develop and implement go-to-market and sales strategies
Help you troubleshoot and resolve any saas platform issues you may encounter
Help you optimize your saas platform to maximize its value
Optimize your saas portfolio to improve efficiency and reduce costs
Help you determine your target market

5 Questions to ask to SaaS strategy consulting agencies:

What is your process?
What is your process for developing a campaign?
How do you bill?
What are your core services?
What are your credentials?

Discover what other have done.

Get inspired by what our agencies have done for other companies.

Medesk: 110% Increase MQL

Frequently Asked Questions.

In today's rapidly evolving SaaS landscape, differentiation is crucial for success. SaaS strategy consultants employ various strategies to help companies stand out in crowded markets. Here are some key approaches:

Unique Value Proposition (UVP) Development: Consultants work with SaaS companies to identify and articulate a compelling UVP that clearly communicates why their solution is superior to competitors. This involves deep market analysis, customer research, and aligning product features with specific pain points.
Niche Market Focus: Instead of competing in oversaturated markets, consultants often recommend targeting specific niches or verticals. This allows SaaS companies to become specialists in solving unique problems for a particular industry or user group.
Customer Experience Enhancement: Differentiation through superior customer experience is a powerful strategy. Consultants help implement personalized onboarding, proactive customer success programs, and continuous feedback loops to improve user satisfaction and retention.
Product Innovation: SaaS strategy consultants guide companies in developing innovative features or entirely new product lines that address unmet market needs. This may involve leveraging emerging technologies like AI, machine learning, or blockchain to create unique offerings.
Pricing Strategy Optimization: Consultants analyze market dynamics and competitor pricing to develop unique pricing models that provide value to customers while maximizing revenue. This might include tiered pricing, usage-based models, or innovative bundling strategies.
Brand Positioning and Storytelling: Developing a strong brand identity and compelling narrative can set a SaaS company apart. Consultants help craft authentic brand stories that resonate with target audiences and communicate the company's mission and values.
Strategic Partnerships and Integrations: Consultants identify and facilitate strategic partnerships or integrations with complementary services, creating a more comprehensive ecosystem that adds value for customers and increases switching costs.
Thought Leadership and Content Marketing: Establishing the SaaS company as an industry thought leader through high-quality content, webinars, and speaking engagements can differentiate it from competitors. Consultants develop content strategies that showcase expertise and build trust.
Data-Driven Personalization: Leveraging customer data to provide personalized experiences and product recommendations can set a SaaS solution apart. Consultants help implement data analytics and AI-driven personalization strategies.
Customer Success Metrics: Developing and showcasing unique customer success metrics or ROI calculations can differentiate a SaaS offering. Consultants help create and communicate these metrics effectively to prospects and customers.

By employing these strategies, SaaS strategy consultants help companies create a distinct identity in the market, attract and retain customers, and achieve sustainable growth in competitive environments. The key is to continuously adapt these strategies as market conditions evolve and new technologies emerge.

User experience (UX) plays a crucial role in SaaS strategy consulting, as it directly impacts customer satisfaction, retention, and overall product success. SaaS strategy consultants recognize that a well-designed UX can be a significant competitive advantage in the crowded SaaS market. Here's how UX considerations are incorporated into SaaS strategy consulting recommendations:

1. Customer-Centric Approach

SaaS strategy consultants emphasize the importance of putting the user at the center of product development and business strategy. They often recommend:

Conducting user research and creating detailed user personas
Mapping customer journeys to identify pain points and opportunities
Implementing continuous feedback loops to gather user insights

2. Usability and Accessibility

Consultants advise on improving the overall usability and accessibility of SaaS products:

Recommending intuitive navigation and user interface (UI) design
Ensuring compliance with accessibility standards (e.g., WCAG)
Advising on responsive design for seamless experiences across devices

3. Onboarding and User Adoption

A smooth onboarding process is critical for SaaS success. Consultants often suggest:

Designing interactive tutorials and walkthroughs
Implementing contextual help and tooltips
Creating a knowledge base and self-service support options

4. Performance Optimization

SaaS strategy consultants emphasize the importance of performance in UX:

Recommending strategies to reduce load times and improve responsiveness
Advising on caching mechanisms and content delivery networks (CDNs)
Suggesting performance monitoring and optimization tools

5. Personalization and Customization

Tailoring the user experience can significantly enhance engagement. Consultants may recommend:

Implementing user preferences and settings
Utilizing AI and machine learning for personalized recommendations
Offering customizable dashboards and reports

6. Integration of UX Metrics

To measure the impact of UX improvements, consultants often advise on tracking key metrics:

Metric	Description
User Satisfaction Score (USAT)	Measures overall user satisfaction with the product
Task Success Rate	Percentage of users who can complete specific tasks successfully
Time-on-Task	Average time users spend completing key actions
Net Promoter Score (NPS)	Indicates likelihood of users recommending the product

7. Cross-Functional Collaboration

SaaS strategy consultants often recommend fostering collaboration between UX designers, product managers, and developers to ensure a holistic approach to UX improvements.

8. Competitive Analysis

Consultants conduct UX-focused competitive analysis to identify industry best practices and differentiation opportunities.

By incorporating these UX considerations into their recommendations, SaaS strategy consultants help companies create products that not only meet functional requirements but also provide delightful user experiences. This approach can lead to increased user adoption, higher customer retention rates, and ultimately, a stronger competitive position in the SaaS market.

SaaS strategy consulting can significantly contribute to improving a company's customer success and support functions in several ways. By leveraging expertise in SaaS business models and best practices, consultants can help organizations optimize their customer-centric operations. Here are some key areas where SaaS strategy consulting can make a difference:

Customer Journey Mapping: SaaS strategy consultants can help companies create comprehensive customer journey maps, identifying key touchpoints and opportunities for improvement in the customer success and support processes.
Technology Stack Optimization: Consultants can assess and recommend the right tools and technologies to enhance customer success and support functions, such as CRM systems, help desk software, and customer feedback platforms.
Metrics and KPI Development: SaaS strategy experts can help define and implement relevant metrics and KPIs to measure customer success and support effectiveness, such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES).
Proactive Support Strategies: Consultants can help develop proactive support strategies, including self-service options, knowledge bases, and AI-powered chatbots to improve customer experience and reduce support ticket volume.
Customer Success Programs: SaaS strategy consulting can aid in designing and implementing customer success programs that focus on driving product adoption, usage, and value realization.
Churn Reduction Strategies: Consultants can analyze customer data and behavior patterns to develop effective churn reduction strategies, improving customer retention and lifetime value.
Training and Skill Development: SaaS strategy experts can provide training and skill development programs for customer success and support teams, ensuring they are equipped with the latest industry best practices.
Personalization and Segmentation: Consultants can help implement data-driven personalization and segmentation strategies to tailor customer success and support efforts to specific user groups or individual needs.
Feedback Loop Optimization: SaaS strategy consulting can improve the process of collecting, analyzing, and acting on customer feedback to drive continuous improvement in product development and customer experience.
Scaling Support Operations: As SaaS companies grow, consultants can provide strategies for efficiently scaling customer success and support operations without compromising quality.

By focusing on these areas, SaaS strategy consulting can help companies create more efficient, effective, and customer-centric support and success functions. This, in turn, leads to improved customer satisfaction, increased retention rates, and ultimately, better business outcomes for SaaS organizations.