The 10 Best Community Management Agencies in Lebanon - 2025 Reviews
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Top Community Management Agencies in Lebanon

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Community ManagementLebanon
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All Community Management Companies in Lebanon

  • intouch mena

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    4.9
    (5 reviews)

    to be and to stay

    Recommended
    Top awarded
    We weren't born a giant agency, but a spark of passion. A group of digital ninjas, united by the thrill of crafting innovative solutions . We saw the ever-evolving digital landscape not as a maze, but as a challenge to be conquered with strategic brilliance . And so, intouch was born – a collaborative force where social media wizards dream up viral campaigns, e-commerce strategists unlock profitable growth, and media mavericks negotiate unbeatable placements, all guided by a data-driven strategy that's the heart of everything we do. Why do we do it? We believe every brand deserves a digital dream team . A team that doesn't just talk data, but translates insights into actionable strategies that deliver real results. Whether you're a regional powerhouse or a global icon, we tailor our approach to exceed your expectations . Our journey has been fueled by a relentless pursuit of excellence . Today, we're a team of passionate specialists, working in tandem to conquer the digital world for our clients. We're not just about ticking boxes; we're about building partnerships and igniting success stories . Ready to join us? Let intouch be your strategic partner in digital domination. We'll transform your brand's presence and unlock its full potential. Reach out to us by email on info@intouchmena.com or by phone : Lebanon: (+961) 4 444 097 / 98 Qatar: (+974) 4434 1021 UAE: (+971) 50 146 8450 KSA: (+966) 56 642 5310
    4 works in Community Management
    Located in Matn, Lebanon (+4)
    From €1,500 for Community Management
    Worked in Food (+11)
    Speaks English, Arabic(+1)
    11-50 members

  • PWR Consult

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    5
    (10 reviews)

    Elevate Your Culinary Vision. Unleash the Flavors of Success.

    Highly recommended
    PWR Consult, or Parallel World Restaurants Consulting, is a trailblazing culinary consulting company on a mission to redefine the dining experience across parallel worlds. As a fresh and dynamic entrant in the industry, we are committed to setting new standards of excellence. At PWR Consult, we wholeheartedly embrace the belief that food possesses the remarkable power to transcend barriers and foster connections. Our expertise lies in seamlessly blending diverse culinary traditions, techniques, and flavors from different realms, crafting extraordinary dining experiences that ignite the senses and leave a lasting impact. With a comprehensive suite of services including menu development, recipe refinement, kitchen design, staff training, and operational consulting, we collaborate closely with our clients to grasp their unique vision and aspirations. Through our tailored solutions, we not only meet but surpass their expectations, ensuring their success in an ever-evolving culinary landscape. Fueled by an unwavering passion for innovation, collaboration, and uncompromising quality, we empower our clients to thrive amidst the challenges of the industry. Embark on an extraordinary gastronomic journey with us as we reshape the future of dining in parallel worlds, crafting unforgettable moments that push boundaries and defy conventions.
    Looking for work in Community Management
    Located in Baabda, Lebanon
    From €15,000 for Community Management
    Worked in Restaurants (+8)
    Speaks English, Arabic(+1)
    11-50 members

  • NOTA SOLUTIONS

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    (0 review)

    Building Brands, One Click at a Time

    📢 Official Notice from NOTA Solutions We would like to clarify the following: 🚫 No Job Vacancies: At the moment, there are no open job opportunities with NOTA Solutions. ⚠️ Be Cautious: We’ve been made aware that someone may be using our name without authorization. Please ensure any communication is through our official channels. For any inquiries or assistance, please contact us via LinkedIn messages or Facebook messages only. We are also excited to share that NOTA Solutions is currently integrated with Birex Company to enhance our collaborative efforts. Thank you for your continued trust and support. Stay vigilant and connected! Founded in 2009, NOTA Solutions is a leading digital marketing agency with offices in Lebanon (Jal El Dib, Zalka, Beirut, Tripoli) and Doha, Qatar. Our experienced and passionate team of SEO and SEM experts specializes in providing high-quality digital marketing services, including SEO (Search Engine Optimization), SEM (Search Engine Marketing), email marketing, social media marketing, website development, and comprehensive digital solutions tailored to help brands achieve their marketing objectives. At NOTA Solutions, we are driven by a commitment to accountability, quality, and cost-effectiveness. We continually set high standards for ourselves, ensuring that our clients benefit from innovative, result-oriented strategies that enhance their online visibility, engagement, and growth. Our reliable and effective search marketing solutions have earned us the trust of clients who seek measurable, sustainable success in the digital landscape. Our approach to digital marketing is rooted in understanding each client’s unique goals, allowing us to craft personalized strategies that align with their vision and objectives. When you partner with NOTA Solutions, you can expect exceptional service, transparent communication, and an unwavering dedication to delivering results that exceed expectations.
    1 work in Community Management
    Located in Matn, Lebanon
    Budget on request
    Worked in Industrial Goods & Services (+10)
    Speaks English, Arabic(+1)
    1-10 members

  • Pixel38

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    (0 review)

    Engineering digital products people love to use

    A dynamic and innovative software engineering company with 15+ years of experience in building technology platforms headquartered in Antwork, Beirut serving in the Middle East, Gulf, and Cyprus. A full stack web and mobile development agency, with a portfolio spanning between CRM, E-commerce, Internet of things, Blockchain, and more. 
    Looking for work in Community Management
    Located in Beirut, Lebanon
    From €20,000 for Community Management
    Works in multiple industries
    Speaks English, Arabic(+1)
    11-50 members

  • Sync Studios

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    4.8
    (3 reviews)

    Our Stories Shaped Us

    At Sync we strive to reimagine business in the digital age. In the ever-evolving world of online businesses and digital marketing, creating a brand that reflects your business’s voice and image requires creativity, innovation, strategic thinking, and marketing analysis. Designing digital solutions is our bread and butter! With over a decade of experience we can professionally cater to your brand’s digital marketing needs and develop your brand’s online image from scratch. The Market will have no choice but to notice you. Customer satisfaction is our primary focus as we endeavor to optimize our services to fit our clients’ needs and wants while offering premium services at competitive prices. We work backstage so that you may enjoy the show! Who We Are “Sometimes we automize and sometimes we customize but we always humanize” Founded in 2011, Sync Digital Solutions is a digital agency with over 10 years of experience in the industry. We can handle every step in the process of creating a brand, from your logo’s concept and design to your app or website’s development. We’ve got you covered! Our company mainly operates within the MENA region & West Africa with a focus in Lebanon, Iraq, United Arab Emirates, Saudi Arabia, and Nigeria. Our team of over twenty professionals boasts an average of ten years of experience within the various branches of the communication industry. We believe in creating a diverse and inclusive workplace that caters to our company’s ever-evolving nature. This also applies to our varied client base as we have worked with clients from various sectors and industries. “Marketing is not the art of finding clever ways to dispose of what you make. It is the art of creating genuine customer value.” Philip Kotler
    Looking for work in Community Management
    Located in Lebanon, Lebanon
    From €1,000 for Community Management
    Worked in Consumer Electronics (+10)
    Speaks English, Arabic(+1)
    11-50 members

  • From I to I

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    5
    (3 reviews)

    A Lebanese Marketing Cluster with a 360-Vision From Ideation to Implementation

    Recommended
    Unleashing Digital Excellence Welcome to From I to I, where your digital aspirations become our mission. Our team of over 750 digital marketing experts is dedicated to catapulting your brand to new heights. We specialize in creating dynamic digital strategies that resonate with your audience, leveraging the latest technologies to ensure your online presence is both powerful and engaging. Our Expertise: Your Advantage Our services span across all facets of digital marketing, from SEO, content marketing, social media, and digital advertising to Software, Website, and Application Development. Each campaign we craft is a unique blend of creativity and data-driven insights, designed to deliver tangible results and measurable growth. Proven Success, Trusted by Many Our track record is our pride. With more than 5000 successful projects under our belt, we have demonstrated our ability to navigate the complexities of the digital world, delivering substantial ROI and enhanced brand visibility for our clients. Partner with Us Let us take your digital presence to the next level. Contact us today to begin your journey towards digital excellence.
    Looking for work in Community Management
    Located in Beirut, Lebanon
    From €1,000 for Community Management
    Worked in Education (+6)
    Speaks English, Arabic(+3)
    501-1000 members

  • CLIC

    verified-flag
    (0 review)

    CLIC Agency is an well-established development agency specializing in development & marketing

    Looking for work in Community Management
    Located in Jbeil, Lebanon
    From €1,000 for Community Management
    Works in multiple industries
    Speaks English, Arabic(+1)
    11-50 members

  • The Creative Nine

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    5
    (1 review)
    The Creative Nine is an integrated communications agency that operates with a brand-centric and highly immersive frame of mind. As such, we make it a point to invest the appropriate amount of time and energy to understand and delve into our client-partners’ respective businesses and industries to enable each and every member of the Agency to lead, inspire and create. This approach, coupled with our thirst for knowledge and our hunger for brand distinctiveness, has allowed us to provide quality work and tailored solutions on a number of industries – including, but not limited to, F&B, Automotive, Spirits, Fashion, Entertainment and Home Solutions. Strategic thinking is the conduit to innovation in our creative approaches and designs, and this is the mantra by which we lead in our industry.
    Looking for work in Community Management
    Located in Beirut, Lebanon (+1)
    From €4,000 for Community Management
    Works in multiple industries
    Speaks English, Arabic(+1)
    11-50 members

  • MASC Communication

    verified-flag
    (0 review)

    Full-fledged Marketing and Communications agency

    MASC Communication is a full-fledged Marketing and Communications agency offering a wide range of services such as design, photography, videography, digital marketing, content creation and more
    Looking for work in Community Management
    Located in Baabda, Lebanon
    From €500 for Community Management
    Works in multiple industries
    Speaks English, Arabic(+1)
    1-10 members

  • AV Solutions

    verified-flag
    (0 review)

    Research | Analyse | Communicate

    AV Solutions is a social media marketing and PR firm. We work with our clients to understand their needs, refine their message, and develop a plan that will help them move their intended audience. Our media production experts can edit and animate video or still content. We have exclusive access to media platforms that ensures that we reach our intended audiences. We are committed to discretion, risk minimisation, results and the good reputations of our clients.
    Looking for work in Community Management
    Located in Dubai, United Arab Emirates
    Budget on request
    Worked in Political Organization (+4)
    Speaks English, Arabic(+1)
    11-50 members

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Insights from a Local Expert: Community Management in Lebanon

Lebanon, a vibrant hub in the Middle East, has been dynamically involved in adapting to digital trends, particularly in community management. As businesses strive to connect seamlessly with their audience, the role of community management agencies becomes increasingly significant.

Exceptional Achievements of Local Agencies

Accolades and Awards

Local agencies have not only managed successful campaigns but also earned recognition for their creativity and impact. They've clinched regional awards that spotlight their innovative approach and commitment to excellence in digital communication. These distinctions reinforce their competency and inspire trust among new clients.

Renowned Client Collaborations

These agencies have collaborated with a range of clients from startups to renowned multinational brands, delivering tailored strategies that amplify their client's community engagement. Their clientele often includes notable names from various industries, demonstrating the agencies' versatility and ability to navigate different market segments effectively.

Strategic Advice on Budget Allocation for Community Management

Understanding Budget Necessity

While investing in community management, it's crucial to align budget expectations with business goals. Local experts recommend that businesses, regardless of size, should consider the longevity and depth of engagement required when setting their budgets.

Small to Medium-sized Enterprises (SMEs):

SMEs might seek cost-effective solutions that yield high engagement. They could consider agencies that offer packages ranging anywhere from $500 to $2,500 per month based on the scope of services such as content creation, community engagement, and real-time customer service.

Larger Corporations:

Larger entities may require a comprehensive strategy encompassing multi-platform management and advanced analytics to shape their community engagements. Budgets for these services can range from $2,500 to over $10,000 per month, reflecting the broader scope and strategic depth provided.

Evaluating Past Success Stories

Scrutinizing an agency's portfolio can provide insightful glimpses into their methodological approach and alignment with your business ethos. Successful campaigns within Lebanon showcase not just skill, but also the local relevance that can resonate well with your target audience.

Embracing community management through local expert agencies in Lebanon can transform your brand's digital footprint. By understanding and utilizing their proven strategies, your business can achieve more engaging and lasting relationships with your community, ensuring both growth and sustainability in a demanding digital age.

Karim Saadoune
Written by Karim Saadoune Sortlist Expert in LebanonLast updated on the 24-03-2025

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Frequently Asked Questions.

When hiring a community management agency in Lebanon, it's crucial to look for a combination of skills and qualities that align with the unique landscape of the country's digital and social media environment. Here are the key attributes to consider:

  1. Multilingual proficiency: Look for agencies with team members fluent in Arabic, English, and French. Lebanon's multilingual society demands effective communication across these languages to engage diverse communities.
  2. Cultural sensitivity: The agency should demonstrate a deep understanding of Lebanon's complex cultural and religious diversity. This knowledge is essential for creating content that resonates with various segments of the Lebanese population.
  3. Crisis management expertise: Given Lebanon's volatile political and economic situation, the agency should have proven experience in handling sensitive issues and managing online communities during crises.
  4. Social media savvy: Proficiency in popular platforms like Facebook, Instagram, Twitter, and LinkedIn is a must. Additionally, familiarity with emerging platforms popular among Lebanese youth, such as TikTok, is increasingly important.
  5. Content creation skills: Look for agencies with a strong portfolio of engaging, locally-relevant content. This includes copywriting, graphic design, and video production tailored to Lebanese audiences.
  6. Data analysis and reporting: The agency should be adept at using analytics tools to track performance and provide insights specific to the Lebanese market.
  7. Influencer networking: A good agency will have established relationships with local Lebanese influencers and micro-influencers across various niches.
  8. Adaptability: The ability to pivot strategies quickly is crucial in Lebanon's fast-changing digital landscape and unpredictable socio-economic environment.
  9. Technical expertise: Knowledge of social media algorithms, SEO, and digital marketing tools relevant to the Lebanese market is essential.
  10. Compliance awareness: Familiarity with Lebanese media laws and regulations, as well as international best practices for social media management.

When evaluating agencies, ask for case studies specific to the Lebanese market. According to recent data, about 78% of the Lebanese population are active social media users, with Facebook and Instagram being the most popular platforms. An effective community management agency should be able to demonstrate how they've successfully engaged this digitally-active population.

Additionally, consider the agency's ability to handle both Arabic and Roman script in their social media management tools, as this is crucial for effective bilingual communication in Lebanon. Look for agencies that stay updated with local trends and events, as this knowledge is vital for creating timely and relevant content that resonates with Lebanese audiences.

By prioritizing these skills and qualities, you'll be better positioned to find a community management agency that can effectively navigate the unique challenges and opportunities of the Lebanese digital landscape.

Tailoring community management strategies to different social media platforms is crucial for success in Lebanon's diverse digital landscape. Each platform has its unique features, audience demographics, and user behaviors that require specific approaches. Here's how community management strategies can be adapted for key social media platforms in Lebanon:

Platform Strategy
Facebook - Focus on creating engaging content that sparks discussions
- Utilize Facebook Groups for niche communities
- Leverage Facebook Live for real-time interaction
- Implement chatbots for customer service
Instagram - Use high-quality visuals and Stories to showcase products or services
- Engage with user-generated content and branded hashtags
- Collaborate with local influencers for wider reach
- Utilize Instagram Shopping features for e-commerce
Twitter - Participate in trending discussions using relevant hashtags
- Provide real-time customer support
- Share bite-sized updates and news
- Engage in social listening for brand mentions
LinkedIn - Share industry insights and thought leadership content
- Engage with professional networks and B2B audiences
- Utilize LinkedIn Groups for specialized discussions
- Showcase company culture and employee stories
TikTok - Create fun, trendy, and short-form video content
- Participate in viral challenges relevant to your brand
- Collaborate with TikTok creators for authentic engagement
- Use popular music and effects to increase discoverability

When tailoring strategies for the Lebanese market, consider these key factors:

  • Language: Use a mix of Arabic, English, and French content to cater to Lebanon's multilingual population.
  • Cultural Sensitivity: Be aware of Lebanon's diverse religious and cultural landscape when creating content or running campaigns.
  • Local Trends: Stay updated on local events, holidays, and trending topics to create timely and relevant content.
  • Mobile Optimization: With high smartphone penetration in Lebanon, ensure all content is mobile-friendly.
  • Engagement Timing: Post during peak social media usage hours, typically evenings and weekends in Lebanon.

According to a recent study by Statista, as of 2023, Facebook remains the most popular social media platform in Lebanon, with an 81.7% penetration rate, followed by Instagram at 54.7%. This data underscores the importance of prioritizing these platforms in your community management strategy.

Remember, successful community management in Lebanon requires a deep understanding of local nuances, consistent engagement, and the ability to adapt quickly to platform changes and audience preferences. By tailoring your approach to each platform while maintaining a cohesive brand voice, you can build strong, engaged communities across various social media channels in the Lebanese market.

When evaluating the success of a community management campaign in Lebanon, it's crucial to focus on metrics that reflect both engagement and business impact. Here are the most important metrics to consider:

  1. Engagement Rate: This is a key indicator of how well your content resonates with the Lebanese audience. It's calculated by dividing the total number of interactions (likes, comments, shares) by the number of followers, then multiplying by 100. A good engagement rate in Lebanon typically ranges from 1% to 5%, depending on the platform and industry.
  2. Follower Growth: Track the increase in your community size over time. In the Lebanese market, organic growth is particularly valuable as it indicates genuine interest in your brand or content.
  3. Reach and Impressions: These metrics show how many unique users saw your content and how many times it was displayed. In Lebanon's competitive digital landscape, increasing reach is crucial for brand awareness.
  4. Response Time and Rate: Lebanese consumers expect quick responses. Aim for an average response time of under 60 minutes during business hours and a response rate of at least 90%.
  5. Sentiment Analysis: Monitor the tone of comments and mentions. In Lebanon's culturally diverse environment, understanding sentiment helps gauge public perception and adapt your strategy accordingly.
  6. Click-Through Rate (CTR): This measures the effectiveness of your call-to-actions. For the Lebanese market, a good CTR varies by platform but generally ranges from 1% to 3%.
  7. Conversion Rate: Track how many community members take desired actions, such as signing up for newsletters or making purchases. In Lebanon, focus on mobile conversions as smartphone usage is high (approximately 78% of the population as of 2023).
  8. User-Generated Content (UGC): Measure the amount and quality of content created by your community. UGC is particularly valuable in Lebanon as it builds trust and authenticity.
  9. Share of Voice: Compare your brand's online presence to competitors in the Lebanese market. This helps gauge your relative impact in the local community management landscape.
  10. Return on Investment (ROI): Calculate the financial return of your community management efforts. In Lebanon, consider both direct sales and long-term brand value.

To effectively track these metrics in Lebanon, use a combination of native platform analytics (e.g., Facebook Insights, Instagram Insights) and third-party tools that offer more in-depth analysis. Remember to benchmark your performance against both local and regional standards, as the Lebanese market may have unique characteristics compared to other Middle Eastern countries.

It's also important to note that while these metrics are crucial, they should be interpreted in the context of your specific goals and the current digital trends in Lebanon. For instance, as of 2023, platforms like Instagram and TikTok have seen significant growth in Lebanon, so metrics related to these platforms may carry more weight depending on your target audience.

Metric Lebanese Benchmark (Approx.) Importance
Engagement Rate 1% - 5% High
Response Time < 60 minutes High
Click-Through Rate 1% - 3% Medium
Mobile Conversion Rate 2% - 4% High

By focusing on these metrics and understanding their relevance to the Lebanese market, community management agencies can effectively measure and optimize their campaigns for success in this unique and dynamic digital landscape.