What are some key performance indicators (KPIs) that businesses should track when working with an e-commerce agency in Canada?

When collaborating with an e-commerce agency in Canada, tracking the right key performance indicators (KPIs) is crucial for measuring success and driving growth. Here are some essential KPIs that Canadian businesses should monitor: Conversion Rate (CR): This measures the percentage of website visitors who complete a desired action, such as making a purchase. The average e-commerce conversion rate in Canada is around 2-3%, but top-performing sites can achieve 5% or higher. Average Order Value (AOV): This indicates the average amount spent per transaction. According to recent data, the average order value for Canadian e-commerce is approximately CAD 100-150, but this can vary by industry. Cart Abandonment Rate: This tracks the percentage of users who add items to their cart but don't complete the purchase. The global average is around 70%, but optimizing your checkout process can significantly reduce this. Return on Ad Spend (ROAS): This measures the revenue generated for every dollar spent on advertising. A good ROAS for Canadian e-commerce businesses typically ranges from 4:1 to 10:1, depending on the industry and competition. Customer Acquisition Cost (CAC): This calculates the cost of acquiring a new customer. It's important to ensure that your CAC is lower than your customer lifetime value (CLV) for sustainable growth. Page Load Time: With mobile commerce on the rise in Canada, faster load times are crucial. Aim for load times under 3 seconds to minimize bounce rates and improve SEO rankings. Mobile Traffic and Conversion Rate: With over 50% of Canadian e-commerce traffic coming from mobile devices, it's essential to track mobile-specific metrics separately. Customer Lifetime Value (CLV): This predicts the total revenue a business can expect from a single customer account. A higher CLV justifies spending more on customer acquisition and retention. Email Marketing Metrics: Track open rates, click-through rates, and conversion rates from email campaigns. Canadian e-commerce email open rates average around 25-30%, while click-through rates are typically 2-5%. Social Media Engagement: Monitor likes, shares, comments, and click-throughs from social media platforms. With 94% of Canadian internet users on social media, this is a crucial channel for e-commerce success. Remember, while these KPIs are important, the specific metrics you focus on may vary depending on your business goals, industry, and target audience. A reputable e-commerce agency in Canada should work with you to identify the most relevant KPIs for your business and provide regular, detailed reports on these metrics. They should also help you interpret the data and make data-driven decisions to continuously improve your e-commerce performance.

Top E-Commerce Agencies in Canada

Which one is the best for your company?

Takes 3 min. 100% free

E-commerce Canada

1237 agencies

Search location

Ratings

Budget

Top Featured E-Commerce Agencies

TRIARE
4.9
(11 reviews)
TRIARE unlocks IT potential of YOUR business
Recommended
TRIARE is a WEB and MOBILE software development company based in Europe. We are delighted to offer our services as your long-term partner, taking all technical matters off your shoulders and allowing you to focus on your business development. YOU WILL GET: ✔ In-house team . Work with a dedicated team that is 100% focused on your product and located in the same office. ✔ Efficiency & transparency , as our process is based on Scrum methodology and managed by certified Scrum Masters. ✔ Fast result. Working with us, you will get the first result in 1 week. ✔ High quality, as TRIARE has well-established processes of software development and experienced specialists. ✔ Full cycle development . Our company covers all stages of development, handling everything from Discovery and prototyping to Design, development, and maintenance. ✔ IP rights . From the very beginning, you are the only owner of the intellectual property of your project materials: source code, design, documentation, etc. ✔ Warranty period will be provided for your system for free. ASPECTS OF OUR MINDSET: - Focused on results. We are focused on the result of your business with an understanding of the real goals and KPIs that our team should achieve. - Solution Provider. It means that we always come to you with solutions, not with questions. We take all technical aspects of the project off your shoulders, allowing you to focus on the marketing and business strategies. - We go the extra mile. Being a proactive company, we always think and take a step ahead. TECHNOLOGIES WE USE: - Mobile app development: Kotlin, Java, Swift, Objective-C. - Cross-platform development: Flutter, React Native. - Web frameworks: Node.JS, React.JS, PHP, Ruby on Rails.
7 works in Ecommerce
Located in Greater London, United Kingdom (+3)
From €26,000 for Ecommerce
Worked in Food (+18)
Speaks English, Ukrainian
51-200 members
Coders Cube Canada
5
(1 review)
Your Success, Our Code
We are Coders Cube - a global tech studio providing boutique digital transformation services to all types of companies. Our focus is directed to SMBs (Small & Medium Businesses), as well as startups and non-profits. We’ve been successfully operating since 2022, taking advantage of an expert global talent pool of software architects, developers, coders, UI/UX experts, and E-commerce specialists. We love working with our clients to breathe life into their ideas within a quick turnaround time, but never compromising on quality.
1 work in Ecommerce
Located in Halton Hills, Canada
From €1,000 for Ecommerce
Worked in Entertainment & Events (+9)
Speaks English, Arabic(+1)
1-10 members
MNET LLC
(0 review)
MEET YOUR NEEDS
At MNET LLC, we pride ourselves on our expertise in creating exceptional web designs tailored specifically for the Japanese market. Our deep understanding of local cultural nuances and user preferences allows us to develop websites that not only captivate but also engage Japanese audiences effectively. Why Choose MNET LLC? Cultural Insight: We incorporate traditional and contemporary Japanese aesthetics into our designs, ensuring they resonate well with local users. Localized Approach: Our team of skilled designers and developers are well-versed in the latest trends and technologies in Japan, allowing us to create websites that are both visually appealing and functionally robust. Comprehensive Services: From graphic design and system development to app creation, we offer a wide range of services to meet all your digital needs. Proven Track Record: With a portfolio of successful projects and satisfied clients, MNET LLC has established itself as a trusted name in the industry. Offshore Development: Through our subsidiary, MTEC LABS INC in the Philippines, we provide cost-effective and high-quality offshore development services, ensuring seamless project execution and delivery. Explore the potential of your business with a website designed to perfection by MNET LLC, where we blend creativity with cultural insight to deliver exceptional results for the Japanese market.
1 work in Ecommerce
Located in Osaka, Japan (+1)
From €10,000 for Ecommerce
Worked in Others (+5)
Speaks English, Japanese
11-50 members
Espress Labs
5
(2 reviews)
Connect. Engage. Elevate.
Recommended
Espress Labs is a strategy-driven marketing agency that offers innovative solutions to enhance your business outcomes. Discover our award-winning work and join our successful journey.
3 works in Ecommerce
Located in Vaughan, Canada
From €10,000 for Ecommerce
Worked in Wine & Spirits (+6)
Speaks English
1-10 members
JUNR
5
(3 reviews)
FASTER - SMARTER - WISER * * + Rapide + Malin + Sage
Recommended
JUNR est un studio de développement digital qui créée des outils sur mesure : application web et mobiles, IA, logiciels, Automatisations, sites web
1 work in Ecommerce
Located in Bordeaux, France
From €10,000 for Ecommerce
Worked in Industrial Goods & Services (+4)
Speaks English, French
1-10 members

All E-Commerce Developers in Canada

Coders Cube Canada
5
(1 review)
Your Success, Our Code
We are Coders Cube - a global tech studio providing boutique digital transformation services to all types of companies. Our focus is directed to SMBs (Small & Medium Businesses), as well as startups and non-profits. We’ve been successfully operating since 2022, taking advantage of an expert global talent pool of software architects, developers, coders, UI/UX experts, and E-commerce specialists. We love working with our clients to breathe life into their ideas within a quick turnaround time, but never compromising on quality.
1 work in Ecommerce
Located in Halton Hills, Canada
From €1,000 for Ecommerce
Worked in Entertainment & Events (+9)
Speaks English, Arabic(+1)
1-10 members
FuturByte
5
(15 reviews)
Anything is Possible!
Highly recommended
Top awarded
FuturByte is a custom software and app development company that builds high-performance digital solutions. We develop apps, websites, and web apps designed to solve real business challenges. With a team of skilled developers and over ten years of experience, we specialize in iOS, Android, and cross-platform apps that are scalable, user-friendly, and built for growth. We serve industries like real estate, healthcare, retail, fintech, education, logistics, transportation, hospitality, entertainment, media, and manufacturing, providing custom apps, websites, and digital solutions for businesses of all sizes. With a skilled team and over a decade of experience, we specialize in iOS, Android, and cross-platform mobile app development. Our solutions are built for speed, security, and long-term scalability. Our Expertise ✔️ Ideation & Product Design – From concept to reality. ✔️ Mobile App Development – iOS, Android, and cross-platform apps. ✔️ Software Development – Business solutions tailored to your needs. ✔️ Digital Transformation – Modernizing businesses with technology. ✔️ Data Science & Analytics – Data-driven decision-making. ✔️ Cloud & DevOps – Scalable infrastructure for efficiency. ✔️ Blockchain – Secure and advanced digital solutions. We help businesses grow with the latest technologies while focusing on quality, efficiency, and long-term success. If you're looking for a reliable technology partner, FuturByte is ready to deliver.
3 works in Ecommerce
Located in Vancouver, Canada (+3)
From €1,000 for Ecommerce
Worked in Restaurants (+9)
Speaks English, Arabic
201-500 members
Incrementors
5
(238 reviews)
Experts in SEO, Local & Ecommerce SEO
Highly recommended
Top awarded
Incrementors is an AI-powered digital sales company delivering innovative marketing solutions across the UAE. As a Forbes-recognized Best SEO Agency (2023-24), we specialize in transforming digital presence into revenue. With 12+ years of expertise and 3,000+ successful client partnerships, we excel in local SEO, conversion optimization, and comprehensive digital marketing strategies. Our award-winning team delivers measurable results through: AI-powered SEO and local search optimization Strategic conversion rate optimization Custom web design and development E-commerce solutions Digital sales enhancement Based in UAE, we've generated $11.7+ billion in client revenue through our data-driven approach. Whether you're a mid-sized business or large enterprise, our tailored strategies ensure maximum ROI and sustainable growth in the Middle Eastern market. Contact us for a complimentary 30-minute strategy session to transform your digital presence. https://incrementors.tucalendi.com/incrementors/krishna
9 works in Ecommerce
Located in Toronto, Canada (+4)
From €1,000 for Ecommerce
Worked in Retail (+10)
Speaks English, Hindi
51-200 members
Telkoware
(0 review)
Fueling your business growth
Are you looking to grow your business and take it to the next level? Then you have found the right technology partner. We help businesses promote their products/services via Website Design, Digital Marketing, and App Development services. Let us take care of all your Design, Development, and Marketing needs, so you can focus on your business and grow it quickly.
Looking for work in Ecommerce
Located in Brampton, Canada
From €1,000 for Ecommerce
Works in multiple industries
Speaks English
11-50 members
Espress Labs
5
(2 reviews)
Connect. Engage. Elevate.
Recommended
Espress Labs is a strategy-driven marketing agency that offers innovative solutions to enhance your business outcomes. Discover our award-winning work and join our successful journey.
3 works in Ecommerce
Located in Vaughan, Canada
From €10,000 for Ecommerce
Worked in E-commerce (+6)
Speaks English
1-10 members
GVN Marketing
5
(9 reviews)
Digital marketing done right ✅
Top awarded
GVN Marketing Co., Ltd. is a data-driven marketing firm that provides specialized services for e-commerce and businesses seeking digital transformation or optimized growth. Our team combines analytical and creative talents to develop strategies that deliver strong, high-quality results. Join us if you're a perfectionist and analytical person looking for a company that respects your time and facilitates your marketing efforts.
7 works in Ecommerce
Located in Montreal, Canada (+1)
From €1,000 for Ecommerce
Worked in Real Estate (+5)
Speaks English, French(+1)
11-50 members
Plant a Flag
4.7
(29 reviews)
Increase your impact with our 360° marketing support
Plant a Flag is your 360° marketing partner, based in Brussels, Belgium. We unify a wide range of marketing expertise to create a positive impact for our remarkable clients. We provide Marketing strategy - by transforming your great ideas into actionable strategies & plans. Marketing execution - you can count on our team of marketing experts for full-service marketing support including design, development, content & performance marketing. We work for Ambitious and passionate people who are building towards sustainable growth and societal impact. Our portfolio of clients includes businesses (small & large), associations, and non-profit organizations. Let's partner up and Plant your Flag!
Looking for work in Ecommerce
Located in Vancouver, Canada (+1)
Budget on request
Worked in Management Consulting (+6)
Speaks English, Dutch(+2)
11-50 members
Ecommerce Pro (Shopify Migration Agency)
5
(4 reviews)
Ecommerce Pro: Trusted Shopify Experts & Partners
Founded in 2015, Ecommerce Pro has become one of the most trusted Shopify expert agencies worldwide, serving clients from all industries. With expertise in new launches, redesigns, and seamless migrations, we've successfully completed over 100+ projects globally.
18 works in Ecommerce
Located in Toronto, Canada
From €3,000 for Ecommerce
Worked in Clothing & Accessories (+10)
Speaks English
1-10 members
MMC Global
5
(9 reviews)
Best Software Development Company
Recommended
MMC Global is an award-winning business solutions provider that serves organizations across different industry verticals around the globe. We helps organizations streamline business operations and compete in the global marketplace by focusing on a range of cutting-edge technologies: Artificial Intelligence Solutions Chatbot Development Product Strategy Design UX/UI Mobile application development Web application and website Development Security Consultant, DevOps Data Science Digital Marketing We believe that technical execution should not be a barrier to developing new projects, which is why we work closely with our customers to understand their vision, help them define their product, then design, build and launch it in the most efficient way possible. We have already developed application, mobile application and different solutions for Startups, Small Medium Enterprise (SME) and enterprises, streaming web applications, erp applications, MVPs, business process automation systems, e-commerce sites and many others. For a transformative digital journey, reach out to us at info@mmcgbl.com to discuss your project!
1 work in Ecommerce
Located in Mississauga, Canada (+2)
From €10,000 for Ecommerce
Worked in Non-profit (+4)
Speaks English, Arabic(+1)
201-500 members
Bigbuda Inc
5
(8 reviews)
Diseño web, desarrollo personalizado, SEO, CRO y más para maximizar ventas y resultados online.
Top awarded
Bienvenido a Bigbuda Inc. , la agencia digital experta en soluciones innovadoras de diseño y desarrollo web. Desde 2010, hemos transformado la presencia online de más de 2.000 empresas a nivel global, entregando sitios personalizados que combinan tecnología de vanguardia, funcionalidad superior y resultados medibles. Nuestro enfoque se basa en colaboración cercana, herramientas avanzadas y un compromiso constante con el crecimiento digital efectivo. ¿Por qué elegirnos? Nuestro equipo de más de 40 profesionales altamente capacitados ofrece soluciones web a medida que generan resultados empresariales tangibles. Con una metodología comprobada y un enfoque en la excelencia, cada proyecto supera los estándares de la industria en diseño y rendimiento. En Bigbuda, hacemos realidad tu visión digital. Ya sea para crear una plataforma desde cero, mejorar un sitio existente u optimizar conversiones, nuestro objetivo es potenciar tu presencia online. Únete a las más de 2.000 empresas que confían en nosotros y agenda tu reunión hoy para alcanzar el éxito digital.
12 works in Ecommerce
Located in Vaughan, Canada (+1)
From €3,000 for Ecommerce
Worked in Others (+25)
Speaks Spanish, English
11-50 members
Digia Technology
5
(4 reviews)
Digital development studio
We are Digia Technology - a full-cycle software development company that provides efficient and unique solutions to make your business grow and succeed. The company offices are based in Canada and Eastern Europe. Established in 2016, Digia has rich experience developing software and works effectively, with precision, which helps to cut down the cost of software development. We use the latest technologies and methodology to bring your ideas to life at a high level of excellence. Our company does more than just software design and development – we build long-term relationships with clients and help brands and businesses grow. We also think ahead, provide unique and progressive solutions, and take responsibility for the quality of our work. When you choose to work with Digia, we make sure you truly feel that we are a partner to rely on.
5 works in Ecommerce
Located in Toronto, Canada
From €3,000 for Ecommerce
Worked in Entertainment & Events (+11)
Speaks English
11-50 members
Social Media 55
5
(20 reviews)
Digital Marketing and Social Media
Top awarded
Social Media 55 has helped hundreds of businesses rise to the top. Social Media 55 is a full-service digital marketing agency. With over 25 industry awards we are sure to have the digital marketing solution to help your business rise to the top. Our team of expert marketers are waiting to help take your business to the next level. Call us today toll free 1-844-633-4255 1-844-MEDIA-55 or visit us online https://www.socialmedia55.com/
2 works in Ecommerce
Located in Montreal, Canada (+1)
From €1,000 for Ecommerce
Worked in Food (+9)
Speaks English, French(+1)
11-50 members
Alham Webtech
5
(1 review)
Crafting Exceptional Web and Software Solutions
Elevate Your Digital Presence with Alham Webtech. We're your trusted experts in web development and custom software solutions. Our passion for innovation and commitment to excellence drives us to create user-friendly, cutting-edge digital experiences that fuel business success. We understand that every business is unique, which is why we tailor our services to your specific needs. Let us be your digital partner, helping you thrive in the online world through our web development and custom software services.
1 work in Ecommerce
Located in Victoria, Canada (+1)
From €1,000 for Ecommerce
Worked in Education (+2)
Speaks English
1-10 members
Magneto IT Solutions UK Ltd.
5
(24 reviews)
Empowering Digital Transformation
We are Magneto. A team of digital commerce experts working with manufacturers, wholesalers and retailers globally, turning ideas into unique customer & content-centric experiences, using a platform-agnostic approach. Since 2010, we have been architecting digital commerce solutions for our clients providing innovative solutions, managing delivery and accelerating the speed at which leading B2B, B2C, D2C and marketplace brands can scale with flexibility their online offerings. We empower enterprises with industry-leading composable commerce solutions through a range of partners which offer PIM, DAM, OMS, MDM, DEM, CRM, CX, omnichannel sales, and marketing business needs. We push ourselves. We push technology. And we push the boundaries of conventional commerce.
4 works in Ecommerce
Located in Brampton, Canada (+11)
From €10,000 for Ecommerce
Worked in Pets (+2)
Speaks English
51-200 members
Let's Get Optimized
5
(22 reviews)
Highly recommended
Helping Businesses Become Market Leaders with Results-Driven SEO, Local SEO, PPC & Digital Marketing Rank Higher... Drive More Traffic... Get More Leads... Increase Revenues! Canada's most trusted Digital Marketing agency! We specialize in SEO, PPC & Web Design and development with locations in Two locations in Ontario, Montreal and Atlantic Canada. We also offer Pay-Per-Click Management Services, Paid Social Services, and more. Some of LGO’s Full Suite of SEO Services Keyword Research Our Suite of SEO Services starts with Keyword Research . Keywords are the beginning and first step in an SEO Strategy. Keywords or keyword phrases are what a person types into a search engine to find a product or service. As a Google Partner, we leverage our relationship and their keyword data to determine what are the best revenue driving keywords for your SEO Strategy. On-page SEO (Search Engine Optimization) Determined by Keyword Research, the next step is On-page Optimization or ‘’website optimization”. LGO will provide on-page recommendations and optimization of elements so that your website reflects how people search. This process may also include Content Optimization . Content optimization allows you to appear in the search results (SERP’s) for significantly more keywords, which increases your website’s visibility, drives more clicks and capture more leads. Off-page SEO (Search Engine Optimization) The determining ranking factor or ”core” of Google’s Algorithm is Off-page SEO . Off-page Optimization determines a websites Trust & Authority. Trust & Authority is determined by a websites Backlink & Local Citation profile. It’s estimated that Off-page SEO accounts for 65-70% of Google’s Ranking Algorithm. Simply put, Link Building & Local Citations are absolutely critical to the success of an SEO Strategy. With over a decade of experience, our SEO Agency has consulted with, and provided strategic online marketing expertise, and partnered with some of Canada’s best-known brands. Get a free Quick Wins analysis or Quote, today!
Looking for work in Ecommerce
Located in Toronto, Canada (+3)
From €1,000 for Ecommerce
Worked in Automotive
Speaks English, French
11-50 members
Go Smart Media Design & Marketing
5
(3 reviews)
Full Digital Marketing Services including Web Design, SEO, and Social Media Marketing Services!
GO SMART MEDIA is a local Digital Marketing Company in Canada Offering Web Design, SEO, and Social Marketing Services to Help Boost Search Engine Rankings and Brand Loyalty for our clients Online! We Will Then Create An Action Plan to Help Build Traffic + Increase Revenue – 100% FREE SEO Ana lysis! Some of Go Smart Media’s Web Design and Digital Marketing methods include the following services: PPC (pay-per-click) Google AdWords Management, Optimized Web Design, SEO Services (search engine optimization), Content Creation, Content Marketing, Article Writing and Distribution, Press Release Writing and Distribution, Copy Writing Services, Social Media Marketing, Social Media Management, Social Media Channel Creation, Web 2.0 Profile Creation, Web Development Services, Graphic Design Services, & Website Management Services Contact GO SMART MEDIA To Get Started – support@gosmartmedia.com Or Phone 1-888-SEO-2382 (1-888-736-2382) To Speak To An Experienced Web Design or SEO Specialist.
1 work in Ecommerce
Located in Halifax, Canada
From €1,000 for Ecommerce
Worked in Luxury Goods & Jewelry (+1)
Speaks English
1-10 members
Technologies Karibew Inc
(0 review)
EMPOWER YOUR BUSINESS WITH SOFTWARE SOLUTIONS THAT DRIVE GROWTH AND SUCCESS!
We are a team of experienced developers and designers who are passionate about creating innovative software solutions for businesses. From front-end and back-end development to ecommerce and SEO, we have the expertise and knowledge to help our clients achieve their goals and transform their ideas into reality. We are driven by our passion for the web and our desire to create impactful digital experiences that help businesses grow and succeed. Whether you're looking to build a new website, optimize your existing site for search engines, or develop custom software to streamline your business operations, we are here to help you every step of the way. Nous sommes une équipe de développeurs et de designers expérimentés passionnés par la création de solutions logicielles innovantes pour les entreprises. Du développement front-end et back-end à l'e-commerce et au référencement, nous avons l'expertise et les connaissances pour aider nos clients à atteindre leurs objectifs et à transformer leurs idées en réalité. Nous sommes motivés par notre passion pour le web et notre désir de créer des expériences numériques impactantes qui aident les entreprises à croître et à réussir. Que vous cherchiez à construire un nouveau site web, à optimiser votre site existant pour les moteurs de recherche ou à développer un logiciel personnalisé pour rationaliser les opérations de votre entreprise, nous sommes là pour vous aider à chaque étape du processus.
3 works in Ecommerce
Located in Quebec City, Canada
From €10,000 for Ecommerce
Worked in Travel & Leisure (+2)
Speaks English, French
1-10 members
Web-Systems Solutions
5
(1 review)
E-Commerce development without borders
Top awarded
Looking for a reliable web partner? We are Shopify / Shopify Plus development company. Our team consists of developers working all over the world and united by a common goal: to help people, businesses and countries grow and achieve the best results in E-Commerce. We have 15 years of expertise in E-Commerce development, a proactive team of 55 employees, and 250 companies whom we helped to grow their business with the help of Shopify solutions.
7 works in Ecommerce
Located in Toronto, Canada (+1)
From €1,000 for Ecommerce
Worked in Clothing & Accessories (+4)
Speaks English, Russian(+1)
51-200 members
Vortex Solution
(0 review)
Human-Centered Solutions: Crafting WordPress Experiences That Meet Your Needs and Exceed Your Expect
Since 1999, Vortex Solution has been a trusted leader in web development, specializing in WordPress programming. With a dedicated team of 80 full-time experts, we deliver top-tier corporate websites backed by an impressive portfolio of successful projects. Our commitment to excellence and innovation ensures that we consistently meet the unique needs of our clients
Looking for work in Ecommerce
Located in Montreal, Canada
From €10,000 for Ecommerce
Works in multiple industries
Speaks English, French
51-200 members
Growth Hacker
(0 review)
Imagine. Create. Achieve
At Growth Hacker, we're passionate about empowering brands with the tools they need to succeed online. We go beyond just web design; we offer a comprehensive suite of cutting-edge solutions, including SEO and digital marketing solutions.
11 works in Ecommerce
Located in Montreal, Canada
From €1,000 for Ecommerce
Worked in Luxury Goods & Jewelry (+8)
Speaks English, French
11-50 members

12 3

Struggling to choose? Let us help.

Post a project for free and quickly meet qualified providers. Use our data and on-demand experts to pick the right one for free. Hire them and take your business to the next level.

Insights from a Canadian Expert: Ecommerce Agencies Making Waves

Canada’s ecommerce scene is thriving, drawing the spotlight for its innovation and expertise in the ecommerce sector. As a hub for digital commerce, Canada hosts numerous agencies that have presented 262 projects and earned 307 client reviews, firmly establishing its foothold in the ecommerce domain.

Leading Players and Their Achievements

Diverse Range of Ecommerce Agencies

Across Canada, ecommerce agencies specialize in providing a comprehensive suite of services tailored to the diverse needs of businesses. From large scale agencies to niche boutique shops, each brings a unique flair and expert knowledge to the marketplace.

Clients and Prestigious Awards

Canadian ecommerce agencies have partnered with distinguished clients such as renowned retail chains and up-and-coming local brands, showcasing their ability to manage significant projects successfully. They are also recognized by prestigious industry accolades like the Ecommerce Innovation Awards and Shopify Recognition Awards, highlighting their expertise and innovative approaches.

Customer Reviews

Client testimonials are pivotal in choosing the right ecommerce agency. With 307 reviews, Canadian agencies demonstrate significant endorsement from their clients, underscoring the effectiveness and quality of their services. Such feedback is crucial for assessing performance and reliability.

Choosing the Right Ecommerce Agency

Assessing Your Budget

Allocating the appropriate budget is essential when selecting an ecommerce agency. In Canada, varying rates reflect the size and reputation of agencies. It's crucial to clearly define your budget and expectations before making a choice. Here are some budgeting tips for businesses of different scales:

Small Businesses and Startups

For smaller companies and startups, working with medium-sized or specialized boutique agencies can be a wise decision. These agencies often offer competitive rates while delivering quality services. For instance, a basic ecommerce setup might range from CAD 5,000 to CAD 15,000.

Mid-Sized Businesses

Mid-sized businesses may have more complex needs and larger budgets. Partnering with agencies that have a solid track record and a diverse team can prove beneficial. Costs for a comprehensive ecommerce strategy, including on-site optimization and digital marketing, might range from CAD 20,000 to CAD 100,000.

Large Enterprises

Large enterprises and multinational companies typically need complex, large-scale ecommerce solutions. Working with renowned agencies ensures global reach and exceptional quality. Budgets for such extensive campaigns start from CAD 100,000 and can escalate based on project complexity.

Evaluating Past Works

Reviewing an agency’s past projects is a critical step. The 262 projects on record provide valuable insights into each agency's skills and style, helping businesses find an agency whose creative vision aligns with their brand.

Considering Agency Specialties

Some agencies specialize in specific areas such as technical ecommerce setup, digital marketing, or customer engagement strategies. It’s important to select an agency with the requisite expertise to meet your specific business needs.

Enhance Your Online Presence with Canadian Ecommerce Experts

As the ecommerce landscape continues to evolve, Canadian agencies stand ready to propel brands to new heights with cutting-edge solutions and strategic insights. Whether a large enterprise seeking global ecommerce strategies or a small business aiming to strengthen its online presence, Canada offers an array of skilled agencies backed by impressive achievements and positive client reviews. Explore the opportunities and trust in Canadian expertise to take your ecommerce endeavors to the next level.

Written by Karim Saadoune Sortlist Expert in CanadaLast updated on the 22-04-2025

Discover what other have done.

Get inspired by what our agencies have done for other companies.

GRAFITTI COWS

CROCODILE

Art Will Be Everywhere, 1

Frequently Asked Questions.

When collaborating with an e-commerce agency in Canada, tracking the right key performance indicators (KPIs) is crucial for measuring success and driving growth. Here are some essential KPIs that Canadian businesses should monitor:

Conversion Rate (CR): This measures the percentage of website visitors who complete a desired action, such as making a purchase. The average e-commerce conversion rate in Canada is around 2-3%, but top-performing sites can achieve 5% or higher.
Average Order Value (AOV): This indicates the average amount spent per transaction. According to recent data, the average order value for Canadian e-commerce is approximately CAD 100-150, but this can vary by industry.
Cart Abandonment Rate: This tracks the percentage of users who add items to their cart but don't complete the purchase. The global average is around 70%, but optimizing your checkout process can significantly reduce this.
Return on Ad Spend (ROAS): This measures the revenue generated for every dollar spent on advertising. A good ROAS for Canadian e-commerce businesses typically ranges from 4:1 to 10:1, depending on the industry and competition.
Customer Acquisition Cost (CAC): This calculates the cost of acquiring a new customer. It's important to ensure that your CAC is lower than your customer lifetime value (CLV) for sustainable growth.
Page Load Time: With mobile commerce on the rise in Canada, faster load times are crucial. Aim for load times under 3 seconds to minimize bounce rates and improve SEO rankings.
Mobile Traffic and Conversion Rate: With over 50% of Canadian e-commerce traffic coming from mobile devices, it's essential to track mobile-specific metrics separately.
Customer Lifetime Value (CLV): This predicts the total revenue a business can expect from a single customer account. A higher CLV justifies spending more on customer acquisition and retention.
Email Marketing Metrics: Track open rates, click-through rates, and conversion rates from email campaigns. Canadian e-commerce email open rates average around 25-30%, while click-through rates are typically 2-5%.
Social Media Engagement: Monitor likes, shares, comments, and click-throughs from social media platforms. With 94% of Canadian internet users on social media, this is a crucial channel for e-commerce success.

Remember, while these KPIs are important, the specific metrics you focus on may vary depending on your business goals, industry, and target audience. A reputable e-commerce agency in Canada should work with you to identify the most relevant KPIs for your business and provide regular, detailed reports on these metrics. They should also help you interpret the data and make data-driven decisions to continuously improve your e-commerce performance.

The role of e-commerce agencies in Canada has undergone a significant transformation in recent years, driven by the explosive growth of online shopping. This evolution has been particularly noticeable since the onset of the COVID-19 pandemic, which accelerated digital adoption across the country. Here's how e-commerce agencies have adapted to meet the changing landscape:

1. Emphasis on Omnichannel Strategies

Canadian e-commerce agencies have shifted from focusing solely on online stores to developing comprehensive omnichannel strategies. This approach integrates various sales channels, including:

E-commerce websites
Mobile apps
Social media platforms
Brick-and-mortar stores
Marketplaces like Amazon.ca and Shopify

This shift ensures a seamless shopping experience for Canadian consumers across all touchpoints.

2. Advanced Data Analytics and Personalization

With the increase in online transactions, e-commerce agencies now place a greater emphasis on data analytics. They leverage advanced tools to:

Analyze customer behavior
Predict trends
Personalize shopping experiences

For instance, many agencies now use AI-powered recommendation engines to boost cross-selling and upselling opportunities for their clients.

3. Focus on Mobile Commerce

As mobile shopping continues to grow in Canada, e-commerce agencies have adapted by prioritizing mobile-first design and development. This includes:

Responsive web design
Progressive Web Apps (PWAs)
Mobile app development
Optimization for mobile payment methods like Apple Pay and Google Pay

4. Integration of Emerging Technologies

E-commerce agencies are now expected to be at the forefront of technological innovation. They've expanded their services to include:

Augmented Reality (AR) for virtual try-ons
Voice commerce optimization
Chatbots and AI-powered customer service solutions
Blockchain for enhanced security and transparency

5. Enhanced Focus on Cybersecurity

With the rise in online transactions, e-commerce agencies have had to bolster their cybersecurity expertise. They now offer:

PCI DSS compliance services
Fraud detection and prevention solutions
Regular security audits and updates

6. Localization and Cross-Border E-commerce

Canadian e-commerce agencies have expanded their services to help businesses tap into both local and international markets. This includes:

Multilingual and multicurrency support
Compliance with international regulations (e.g., GDPR)
Optimization for cross-border logistics and fulfillment

7. Sustainability and Ethical E-commerce

As Canadian consumers become more environmentally conscious, e-commerce agencies are now incorporating sustainability into their strategies. This involves:

Eco-friendly packaging solutions
Carbon-neutral shipping options
Ethical sourcing and supply chain transparency

In conclusion, e-commerce agencies in Canada have evolved from simple website builders to comprehensive digital partners. They now offer a wide range of services that encompass technology, strategy, analytics, and sustainability. As online shopping continues to grow, these agencies will likely continue to adapt, innovate, and play a crucial role in shaping the future of retail in Canada.

E-commerce developers in Canada are increasingly focused on addressing security and privacy concerns in online stores, especially as data protection regulations continue to evolve. Here's how they approach these crucial aspects:

1. Compliance with Canadian Privacy Laws:

E-commerce developers ensure compliance with key Canadian privacy laws, including:

Personal Information Protection and Electronic Documents Act (PIPEDA)
Provincial privacy laws (e.g., Quebec's Law 25, British Columbia's PIPA)
Canada's Anti-Spam Legislation (CASL)

2. Implementing Robust Security Measures:

Developers employ various security techniques to protect online stores:

SSL/TLS encryption for secure data transmission
Regular security audits and penetration testing
Implementation of firewalls and intrusion detection systems
Secure payment gateways that comply with PCI DSS standards

3. Data Minimization and Purpose Limitation:

Following privacy-by-design principles, developers:

Collect only necessary customer data
Implement clear data retention and deletion policies
Ensure data is used only for its intended purpose

4. User Authentication and Access Control:

Developers implement strong user authentication methods, such as:

Multi-factor authentication (MFA)
Role-based access control (RBAC) for admin panels
Regular password policy updates

5. Third-Party Integration Security:

When integrating third-party services, developers:

Conduct thorough security assessments of partners
Implement API security measures
Regularly review and update integration permissions

6. Privacy-Enhancing Technologies:

Developers are increasingly adopting privacy-enhancing technologies like:

Tokenization for sensitive data storage
Data encryption at rest and in transit
Privacy-preserving analytics tools

7. Transparent Privacy Policies:

Developers work with legal teams to create clear, accessible privacy policies that:

Explain data collection, use, and sharing practices
Provide options for customers to control their data
Are regularly updated to reflect changes in practices or regulations

8. Incident Response Planning:

E-commerce developers in Canada prepare for potential security breaches by:

Developing comprehensive incident response plans
Conducting regular drills and simulations
Establishing clear communication protocols for notifying affected parties

By implementing these approaches, e-commerce developers in Canada are working to build trust with consumers and comply with evolving regulations. As of 2025, with the increasing focus on data sovereignty and localization, many Canadian e-commerce developers are also exploring ways to keep data within Canadian borders, further enhancing privacy and security measures for online stores.