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Tagend

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Tirana, Albania
A clear path to scale your business.
Tagend is a boutique customer acquisition agency. We help service businesses and online stores get more paying customers by connecting their ads, SEO, website and lead follow-up into one system, measured against one number: what it costs to win a customer. Most businesses buy ads from one agency, SEO from another and a website from a third, and nobody is responsible for the result. We take the whole path from first click to repeat customer, find the biggest leak, fix it, then scale what works. What we do: - Google Ads and Meta Ads (Search, Performance Max, Shopping, Local Services Ads, Facebook and Instagram) - SEO, local SEO and visibility in AI answers (ChatGPT, Gemini, Google AI Overviews) - Websites, landing pages and conversion rate optimisation - Tracking and analytics (GA4, Google Tag Manager, Conversions API, CRM reporting) - Lead follow-up and CRM automations - Ad creative, motion design and copywriting Who we work with: private schools, nonprofits, medical spas, healthcare and dental practices, law firms, home service businesses, authors and publishers, and e-commerce brands. We work with clients worldwide, remotely. You get one plan, one team, full access to your own accounts and monthly reports in plain language on leads, customers and cost per customer.
12 people in their team
Speaks English, Italian, Albanian
2 projects in their portfolio
Works remotely across the globe
Sortlist member since 2026
Founded in 2023
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Services

19 services offered by Tagend

Description
We plan, build and run Google, Bing, YouTube, Facebook, Instagram, TikTok and LinkedIn ad campaigns that bring in paying customers, not just clicks. How we work: we start with your offer, your customers and what a new customer is worth to you. Then we set up tracking so every call, form and booking is counted, build campaigns around the searches and audiences most likely to buy, and send each ad to a page made for it. What you can expect: a clear plan before we spend, weekly optimization, and simple reports that show leads, booked calls, cost per customer and revenue.
Works in Advertising (2)
Med spa: scaled to $500K a month in revenue - Advertising
Private K-12 school: cost per booked tour from $400+ to $170 - Advertising
Clients in Advertising (2)
Medical spaBeauty | local
Private K-12 schoolEducation | local
Learn more about Advertising
Description
Tracking you can trust, so you know which marketing brings paying customers and which only spends money. We set up, audit and fix your analytics, from website forms and calls to sales in your CRM. How we work: we start by mapping what counts as a lead or sale for your business, then check what's already in place and what's broken. We set up GA4 and Google Tag Manager, conversion tracking for Google Ads and Meta (including Conversions API and server-side tracking where it helps), call and form tracking, and link it to your CRM, so every lead can be traced back to its source. Then we test it end to end before we call it done. What you can expect: a tracking plan in plain language, working conversion data in your ad accounts, a Looker Studio dashboard showing leads, customers and cost per customer by channel, and a short guide your team can use to keep it accurate.
Learn more about Web analytics/Big data
Description
Emails that turn leads into customers and customers into repeat buyers. We focus on the automated sequences that run in the background and make you money every week. How we work: we map what happens after someone fills in a form, books or buys, then build the follow-up: instant replies, reminders before appointments, nurture emails for leads who aren't ready yet, and win-back and review requests for past customers. Everything is connected to your CRM so each email is triggered at the right moment. What you can expect: working email flows set up in your CRM, clear copy in your brand voice, and reporting on bookings, show rates and repeat sales, not just open rates.
Works in Email Marketing (2)
Med spa: scaled to $500K a month in revenue - Email Marketing
Private K-12 school: cost per booked tour from $400+ to $170 - Email Marketing
Clients in Email Marketing (2)
Medical spaBeauty | local
Private K-12 schoolEducation | local
Learn more about Email Marketing
Description
Before you spend on ads, we work out where your budget should go: which platforms, which audiences, how much on each and in what order, based on what a customer is worth to you and where your buyers actually spend their time. How we work: we start from your numbers, meaning what a customer is worth, what you can afford to pay to win one and how many you want each month. Then we look at search demand, competitor activity and audience size on Google, Meta and other channels, and build a plan that tests the most likely winners first before scaling. What you can expect: a clear media plan with budget split by channel and campaign, targeting, timing, the results to aim for at each stage, and the tracking needed to measure them. We can run the plan for you or hand it to your team.
Learn more about Media Planning
Description
SEO that brings in customers, not just traffic. We help your business show up when people search for what you sell, on Google, on Google Maps and in AI answers from ChatGPT, Gemini and Google's AI Overviews. How we work: we start with a technical and content audit and keyword research based on what your buyers actually search for. Then we fix the technical issues holding your site back, build and improve the pages that match buying searches, optimise your Google Business Profile for local searches, and earn mentions and links from relevant sites. Everything is tracked through to leads and sales. What you can expect: a clear plan in priority order, monthly work you can see on your site, and a monthly report in plain language covering rankings, traffic, leads and what we're doing next. No guaranteed number one spots, just steady, measurable progress.
Works in SEO (2)
Med spa: scaled to $500K a month in revenue - SEO
Private K-12 school: cost per booked tour from $400+ to $170 - SEO
Clients in SEO (2)
Medical spaBeauty | local
Private K-12 schoolEducation | local
Learn more about SEO
Description
Clear positioning so the right customers understand what you do, why you're different and why they should choose you over the next option. Good positioning makes every ad, page and sales conversation work harder. How we work: we look at your best customers, why they bought, what your competitors say and where buyers get confused or stuck. From that we define who you're for, the problem you solve, what sets you apart and the proof that backs it up, then turn it into simple messaging for your website, ads and sales materials. What you can expect: a written positioning and messaging guide with your core message, key benefits, proof points, objections and how to answer them, plus headline and copy examples you can use straight away.
Work in Branding & Positioning (1)
Med spa: scaled to $500K a month in revenue - Branding & Positioning
Client in Branding & Positioning (1)
Medical spaBeauty | local
Learn more about Branding & Positioning
Description
Online stores built to sell, not just to look good. We design and build fast, mobile-first stores on Shopify or the platform that fits your business, with product pages, checkout and tracking set up to turn visitors into buyers. How we work: we start with your products, your customers and how they buy. Then we plan the store structure, design the key pages (home, collections, product, cart and checkout), and build them with speed, SEO and conversion in mind. Before launch we set up GA4, Meta Pixel and Conversions API, Google Shopping feeds and email capture, so you can see what sells from day one. What you can expect: a clear project plan and timeline, design approval before development starts, a store you can manage yourself, training on how to add products and orders, and support after launch. If you already have a store, we can redesign or migrate it without losing your rankings or data.
Learn more about E-commerce
Description
Social media that brings in customers. We run paid campaigns on Facebook, Instagram, TikTok and LinkedIn, and plan the content and ad creative that makes people stop, trust you and get in touch. How we work: we start with your offer, your best customers and proper tracking (Meta Pixel and Conversions API), so we can see which posts and ads lead to enquiries and sales. Then we test different angles and creative formats, such as short videos, carousels and customer stories, keep what works and scale the budget behind it. Leads go straight into fast follow-up so they don't go cold. What you can expect: a clear plan, new creative tested every month, full access to your own ad accounts, and a monthly report in plain language on spend, leads, customers and cost per customer.
Work in Social Media (1)
Med spa: scaled to $500K a month in revenue - Social Media
Client in Social Media (1)
Medical spaBeauty | local
Learn more about Social Media
Description
Animated videos and motion graphics made to stop the scroll and explain your offer fast: ad creatives, short-form reels, explainer clips and animated text videos for Instagram, TikTok, Facebook, YouTube and your website. How we work: we start with the message and the audience, not the effects. First we write the script and hook, then share a beat-by-beat plan for you to approve, then design and animate in your brand style. Every video is built for its platform, with the right size and captions for sound-off viewing, and with the key message in the first few seconds. What you can expect: a clear script and storyboard before any animation starts, review rounds included, final files in every format you need, and for ads, several versions so we can test which hook works best.
Learn more about Motion Design
Description
Content that gives your ads and social channels something worth stopping for. We plan what to say to each audience at each stage, from first impression to ready to buy, then create it: video ads for Meta and TikTok, animated and motion graphics videos, static ads and carousels. How we work: we start from your offer and your customers' real questions and objections, turn them into clear angles and hooks, and test them. What performs in ads shapes what we make next. What you can expect: a monthly content plan, finished creative in your brand style, and reporting on which messages bring in leads and customers.
Learn more about Content Strategy
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Details

  • HeadquarterRruga Abdi Toptani 18, Tiranë, Albania

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