ONECX
ONECX diseña, desarrolla, opera y gestiona experiencias digitales de cliente para empresas.
ONECX es una empresa líder en experiencia digital del cliente para empresas indias y marcas globales. Diseña, desarrolla, opera y gestiona experiencias digitales de cliente en UX, ingeniería, datos, martech, personalización e IA, midiendo los resultados en función de los ingresos, el crecimiento y la retención, en lugar de los entregables, dentro de su marco Connected Experiences y su modelo de colaboración Build. Operate. Own. ONECX es la marca de Razornext Technologies Private Limited, una empresa del Razorpod Group. Sus siete servicios son Experience Design (UX), Experience Engineering, AI MAX, Martech Solutions, Personalización, Ingeniería de Datos y Estrategia y Transformación de CX. Connected Experiences™ es su marco para gestionar la experiencia del cliente como un único sistema, de modo que cada punto de contacto esté conectado con un resultado empresarial medible. En el marco de Build. Operate. Own., ONECX construye la experiencia, la opera en producción conforme a los objetivos acordados y asume la responsabilidad de los resultados, en lugar de entregar un proyecto y desvincularse. Sus más de 110 especialistas trabajan como un único equipo responsable de estrategas, diseñadores, ingenieros y arquitectos de datos. Con más de 85 proyectos completados y una tasa de repetición de clientes del 82 %, constituyen un actor destacado del ecosistema indio. ONECX ha proporcionado experiencias digitales de cliente a Airtel, SUD Life Insurance, Religare Broking, Mahindra and Mahindra, HPE, Carrier Midea, Himalya, Revolt Motors, Greaves Ampere, el Ministry of Manpower de Singapur, Diageo, PayPal, Lixil, la Bill and Melinda Gates Foundation, el Gobierno de Assam y muchas otras organizaciones. ONECX presta servicio a empresas de los sectores de BFSI, telecomunicaciones, automoción, retail, bebidas alcohólicas, productos farmacéuticos, electrónica de consumo, fabricación, administración pública, productos digitales y salud en India, Estados Unidos, Reino Unido y Singapur, desde su sede central en Gurugram y sus oficinas de Mumbai y Chandigarh. Su solución está diseñada para cumplir con la DPDP desde el inicio: la captura del consentimiento, la residencia de los datos y los registros de auditoría están integrados en la prestación conforme a la Digital Personal Data Protection Act de India, en lugar de incorporarse posteriormente cuando el departamento de compras lo solicita. Aún no hay reseñasSea el primero en escribir una
Servicios
13 servicios ofrecidos por ONECX
Descripción Software DevelopmentONECX designs, builds, and operates enterprise software products and digital platforms built around real customer and business needs. We turn complex business requirements into scalable, high-performing digital products, including customer portals, web platforms, mobile applications, APIs, and connected digital ecosystems. Our Approach: Build. Operate. Own.We take responsibility for the complete product lifecycle rather than delivering development in isolation. We bring together product, design, engineering, data, martech, and AI under one accountable team. This helps enterprises connect customer experiences directly with the systems, data, and processes behind them. Cross-Functional Expertise Our software development teams work seamlessly across:Strategy & Design: Product strategy and UX design.Core Engineering: Frontend and backend engineering.Infrastructure: Cloud architecture and data engineering.Lifecycle Support: Integrations, testing, and ongoing optimisation.Strategic Architectural PillarsWe focus on building software that is:Scalable for enterprise volumes and complex business requirements.Secure and resilient for critical customer and business journeys.Data-connected with the right integrations, APIs, and data foundations. Experiment-ready so teams can continuously test and improve experiences.AI-ready where AI can create measurable business value.Built for operations with monitoring, optimisation, and continuous improvement after launch.Industries & Business ImpactONECX works with enterprises across BFSI, automotive, mobility, telecom, retail, and other industries to build and operate digital products that support:AcquisitionConversionServicingRetentionGrowth(12) Habilidades en Desarrollo de Software Desarrollo de aplicaciones androidDesarrollo de apps híbridasDesarrollo de softwareDesarrollo de aplicación móvilDesarrollo AndroidDesarrollo de aplicacionesDesarrollo de software a medidadesarrollo de aplicaciones móvilesDesarrollo a la medidaDesarrollo de aplicaciones en CRM+2
Más información sobre Desarrollo de SoftwareDescripción AI Solutions ONECX helps enterprises move AI from experimentation to production, using AI to improve customer experiences, accelerate operations and create measurable business value. We combine AI strategy, product design, engineering, data and enterprise systems** to build AI solutions that work within real business environments, not just isolated prototypes. Our teams work across AI-powered customer experiences, intelligent automation, AI content systems, conversational interfaces, enterprise copilots, recommendation and personalisation systems, and AI-enabled engineering workflows. We help enterprises with: AI strategy and use-case identification** based on business value and feasibility AI product development** from concept and prototype to production Generative AI applications** using enterprise data, LLMs and retrieval systems AI-powered customer experiences** across websites, apps and digital journeys * **AI content systems** for creating, adapting and scaling enterprise content * **AI personalisation** using customer signals and behavioural data * **Intelligent automation** across repetitive business and operational workflows * **AI engineering systems** that improve software development and delivery * **Data and AI foundations** including data pipelines, integrations, governance and evaluation * **AI optimisation and operations** to monitor performance and continuously improve production systems Our approach is grounded in enterprise realities: data quality, security, governance, integration, scalability and measurable outcomes. ONECX works with enterprises to identify where AI can create genuine value, build the right solution and operate it beyond the initial launch. **From AI demos to AI that works in production.**(13) Habilidades en Inteligencia Artificial Desarrollo IAAI marketingAutomatización del marketingInteligencia artificialExperiencia en IAMarketing de experienciasMarketing innovadorEstrategia de IAIA generativaGeneración de imágenes IA+3
Más información sobre Inteligencia ArtificialDescripción ONECX SEO Services ONECX helps enterprises improve organic visibility, qualified traffic, and digital growth through enterprise SEO, technical SEO, content strategy, and SEO engineering. We combine SEO with UX, content, data, technology, and digital experience to build search strategies that improve discoverability while supporting business outcomes. Our SEO Services Technical SEO Crawlability, indexing, site architecture, Core Web Vitals, structured data, and international SEO. Enterprise SEO Optimisation for large websites, complex information architectures, and multiple business lines. SEO Strategy and Audits Identify technical, content, and growth opportunities. On-Page SEO Metadata, headings, internal linking, content structure, and search intent. Content Strategy Built around customer needs, search behaviour, and business priorities. Programmatic and Scalable SEO For large product, location, and service inventories. International SEO Country and language targeting, localisation, and hreflang implementation. SEO Migration Support for website redesigns, replatforming, domain changes, and information architecture changes. Structured Data and Entity Optimisation Help search engines understand products, services, organisations, and content. GEO and AI Search Optimisation Improve visibility across emerging AI-powered search experiences. SEO Analytics and Experimentation Use search, behavioural, and business data to continuously improve performance. How We Work ONECX works across strategy, design, engineering, content, and data, allowing SEO requirements to be incorporated into the digital experience and technology stack rather than treated as an afterthought.(18) Habilidades en SEO SEO localSEO técnicoOn page SEOtecnología seoOptimización SEOEstrategia SEOGoogle SEOposicionamiento orgánico en buscadoresSEO orgánicoservicios seo orgánicos+8
Más información sobre SEODescripción Web Application Development ONECX designs, develops, and operates enterprise web applications that are scalable, secure, and built around real customer and business workflows. We combine UX design, product strategy, frontend and backend development, API integration, cloud engineering, data, and analytics to build web applications that perform reliably at enterprise scale. Our Web Application Development Capabilities Enterprise Web Applications For complex customer and employee workflows. Customer Portals and Self-Service Platforms Simplify digital journeys and improve user experience. B2B and B2C Web Applications Designed around specific business and user needs. Progressive Web Applications (PWAs) and Responsive Experiences Fast, app-like experiences across devices. Frontend Development Using modern web technologies and component-based architectures. Backend Development and APIs Scalable application services and integrations. Cloud-Native Web Applications Built for performance, availability, and scalability. Third-Party and Enterprise Integrations Across CRM, ERP, payment, marketing, and data platforms. Data-Driven Applications Connected to analytics, experimentation, and personalisation systems. Application Modernisation For legacy platforms and existing web applications. End-to-End Ownership From product discovery and UX design through engineering, testing, deployment, and ongoing optimisation, ONECX provides one accountable team across the complete application lifecycle. We build web applications for enterprises across BFSI, automotive, mobility, telecom, retail, and other industries, with a focus on performance, usability, security, scalability, and measurable business outcomes. Design. Build. Operate. Own.(24) Habilidades en Aplicación Web App móvilDiseño de appsDesarrollo de apps híbridasJuego de aplicación para movilAplicación de juegos para móvilesDiseño de App móvilDesarrollo de aplicación móvilDesarrollo de juegos para aplicaciones móvilesDiseño de app de UIDiseño de sitios web+14
Más información sobre Aplicación WebDescripción UI/UX Design ONECX provides UI/UX design and digital experience design services for enterprises looking to improve customer journeys, digital products, and business outcomes. We combine UX research, product strategy, interaction design, UI design, design systems, prototyping, and usability testing to create digital experiences that are intuitive, accessible, and built around real user and business needs. Our UI/UX Design Capabilities UX Research and Discovery Understand users, behaviours, needs, and business goals. Customer Journey and Service Design Across digital and physical touchpoints. Information Architecture and Interaction Design For complex enterprise products. UI Design For websites, web applications, and mobile applications. Design Systems Create consistency and accelerate digital product development. Prototyping and Usability Testing Validate experiences before development. Product Design From early concepts through production. UX Optimisation Using analytics, experimentation, and behavioural data. Accessibility and Responsive Design Across devices and customer segments. Enterprise UX Transformation For legacy digital products and complex ecosystems. Cross-Functional Collaboration Our designers work closely with product, engineering, data, martech, and business teams, ensuring that design decisions can be translated into scalable technology and measurable outcomes. ONECX works with enterprises across BFSI, automotive, mobility, telecom, retail, and other industries, designing digital experiences that improve acquisition, conversion, engagement, and retention.(14) Habilidades en Usabilidad (UX/UI) Optimización de la experiencia de usuarioOptimización de la UXDiseño UX (experiencia de usuario)Usabilidad (UX/UI)Diseño UIui uxDiseño centrado en el usuarioexperimentos con usuariosdiseño de la interfaz de usuarioExperimento UX+4
Más información sobre Usabilidad (UX/UI)Descripción Data Consulting ONECX provides enterprise data consulting and data engineering services that help organisations turn fragmented data into reliable, actionable business intelligence. We help enterprises define their data strategy, architecture, governance, and operating model, and build the data foundations required for analytics, personalisation, AI, and digital growth. Our Data Consulting Capabilities Data Strategy and Roadmap Aligned to business and digital transformation goals. Data Architecture Across cloud, warehouse, lake, and lakehouse environments. Data Engineering and Pipelines For reliable collection, transformation, and delivery. Customer Data Platforms (CDP) Unified customer insights and customer data foundations. Data Integration Across CRM, ERP, marketing, product, and enterprise systems. Data Quality and Governance Improve accuracy, consistency, and trust. Analytics and Reporting Foundations Connect data to business decisions. Customer and Behavioural Analytics Understand journeys, engagement, and conversion. Personalisation and Experimentation Data Support real-time digital experiences. AI-Ready Data Foundations Make enterprise data usable for AI applications and intelligent automation. Data Modernisation Move from legacy data architectures to modern cloud platforms. Technology and Approach ONECX works across strategy, data engineering, technology, and digital experience, helping enterprises connect data with the systems and experiences that use it. We work with technologies and platforms across modern data ecosystems, including BigQuery, Snowflake, Databricks, Kafka, RudderStack, and Segment, alongside enterprise analytics and marketing platforms. Our focus is not simply on moving or storing data. We help enterprises build trusted, connected, and usable data foundations that support better customer experiences, faster decisions, and measurable business outcomes.(4) Habilidades en Consultoría de Datos Visualización de datosConsolidación de datosGoogle Data StudioIngeniería de datos
Más información sobre Consultoría de DatosDescripción Mobile App Development ONECX designs, develops, and operates enterprise mobile applications that connect customer needs with business processes, data, and digital services. We combine product strategy, UX/UI design, mobile engineering, backend development, APIs, data, and analytics to build mobile experiences that are scalable, secure, and designed for continuous improvement. Our Mobile App Development Capabilities iOS and Android App Development For B2B and B2C products. Native and Cross-Platform Mobile Applications Based on product and business requirements. Customer-Facing Mobile Apps For acquisition, engagement, transactions, and self-service. Enterprise and Employee Applications Simplify internal workflows and operations. Mobile Product Design and UX/UI Focused on usability, accessibility, and conversion. API and Backend Development Connect mobile applications with enterprise systems. Third-Party Integrations Across CRM, payments, authentication, marketing, and data platforms. Personalisation and Experimentation Continuously optimise mobile experiences. Analytics and Behavioural Tracking Understand engagement and product performance. AI-Powered Mobile Experiences Including intelligent assistance, recommendations, and automation. Mobile App Modernisation For legacy applications and evolving digital products. End-to-End Ownership From product discovery and experience design through development, testing, deployment, and ongoing optimisation, ONECX provides one accountable team across the complete mobile product lifecycle. We work with enterprises across BFSI, automotive, mobility, telecom, retail, and other industries, building mobile applications that are reliable, scalable, and connected to measurable business outcomes. Design. Build. Operate. Own.(19) Habilidades en App móvil App móvilDiseño de appsDesarrollo de apps híbridasJuego de aplicación para movilAplicación de juegos para móvilesDiseño de App móvilDesarrollo de aplicación móvilDesarrollo de juegos para aplicaciones móvilesDiseño de app de UIDesarrollo de aplicaciones+9
Más información sobre App móvilDescripción E-commerce Development ONECX designs, develops, and operates enterprise e-commerce platforms that connect digital customer experiences with commerce, product, data, and business systems. We combine e-commerce strategy, UX/UI design, software engineering, data, personalisation, and martech to build digital commerce experiences that are scalable, fast, and designed to improve conversion and customer lifetime value. Our E-commerce Capabilities B2C and B2B E-commerce Development For complex enterprise businesses. E-commerce Website Design and UX Focused on discovery, conversion, and retention. Headless and Composable Commerce Architectures For flexible digital experiences. Product Catalogue and Search Experiences Designed for large and complex inventories. Checkout and Payment Experiences Optimised for usability and conversion. E-commerce Integrations Across ERP, CRM, PIM, OMS, payment, logistics, and marketing platforms. Personalisation and Recommendations Using customer and behavioural data. Search and SEO For scalable product and category experiences. Experimentation and CRO Continuously improve digital commerce journeys. Analytics and Customer Data Connect behaviour with commercial outcomes. AI-Powered Commerce Including intelligent search, recommendations, content generation, and customer assistance. E-commerce Platform Modernisation and Migration For legacy digital commerce environments. Integrated Commerce Approach ONECX brings together strategy, design, engineering, data, martech, personalisation, and AI under one accountable team, allowing enterprises to improve the complete commerce experience rather than optimise individual components in isolation. We work with enterprises across retail, automotive, mobility, BFSI, telecom, and other industries, building e-commerce experiences that support acquisition, conversion, engagement, and long-term customer value. Build commerce experiences that perform.(13) Habilidades en E-commerce E-commerceDesarrollo ecommerceE-commerce SEODesarrollo web para comercio electrónicoComercio electrónicosoluciones de comercio electrónicoComercio electrónico SEODiseño web de comercio electrónicodesarrollo web para comercio electrónicositio web de comercio electrónico+3
Más información sobre E-commerceDescripción Digital Product Management ONECX provides digital product management services that help enterprises turn business opportunities and customer needs into scalable digital products. We bring together product strategy, UX, technology, data, engineering, and business teams to define product direction, prioritise investments, and take digital products from discovery to launch and continuous improvement. Our Digital Product Management Capabilities Product Strategy and Vision Aligned with business and customer objectives. Product Discovery Identify customer problems, opportunities, and use cases. Roadmaps and Prioritisation Based on business value, customer impact, and technical feasibility. Product Requirements and User Stories Connect business goals with delivery. Customer Journey and Experience Mapping Identify opportunities across the product lifecycle. MVP Definition and Rapid Validation Test ideas before significant investment. UX and Product Design Collaboration Create intuitive digital products. Agile Product Delivery Across design, engineering, data, and technology teams. Product Analytics and Experimentation Measure adoption, engagement, and conversion. Product Optimisation Using behavioural data, customer feedback, and experimentation. Digital Product Modernisation For legacy applications and platforms. AI-Enabled Product Development Identify and integrate practical AI use cases. Integrated Product Partnership ONECX operates as an extension of the enterprise product team, bringing together product, design, engineering, data, martech, and AI capabilities under one accountable team. We help enterprises build and continuously improve digital products across BFSI, automotive, mobility, telecom, retail, and other industries, with a focus on customer value, adoption, operational efficiency, and measurable business outcomes.(8) Habilidades en Gestión de Producto Diseño de productoGestión de productoGestión del ciclo de vida de los productosDesarrollo de productoEstrategia de productoEstrategia de productoProduct GrowthProduct Growth
Más información sobre Gestión de ProductoDescripción No hay ninguna descripción para este servicio.
(10) Habilidades en Analítica Web/Big data Analítica web/big dataBig dataAnálisis de datosAnálisis de marketingGoogle AnalyticsAnálisis de datosAnálisis web big dataAnalítica digitalAnalítica Web/Big dataAnalista de la red
Más información sobre Analítica Web/Big data
Equipo
110 miembros en el equipo de ONECX
HistoriaMarketing is forgotten. A great experience never is. A bad one is never forgiven.
WhoWeAre.Customers remember how every interaction felt: the first tap, the checkout that didn't get in the way, the support that arrived before they had to ask. Those moments are the brand. Everything else is the promise.
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Contacto
Datos de contacto de ONECX
Detalles
- Sede centralUdyog Vihar II Road, Udyog Vihar Phase 1, Udyog Vihar, Sector 20, Gurugram, Haryana, India