The 10 Best Community Management Agencies in Pittsburgh - 2024 Reviews

Top Community Management Agencies in Pittsburgh

Which one is the best for your company?

Takes 3 min. 100% free

All Community Management Companies in Pittsburgh

  • (0 review)

    Content Marketing | SEO | Social Media Management | Event Coordination | Coaching & Consultations

    Poetica Marketing is a Pittsburgh-based boutique content marketing & events company focused on your growth.
    No work
    Located in Pittsburgh, United States
    From €1,000
    Works in multiple industries
    Speaks English
    1-10 members
  • 5
    (4 reviews)

    We Build Brands Better. Come Play With Us.

    Recommended
    Hi 👋🏼 We're Good Kids.
 We're an an independent agency based in Los Angeles, NYC & Toronto. We create evocative campaigns that connect with audiences. Our powerful marketing strategy & outstanding advertising take our clients further than ever. Want to see where we can take you?
 ✨ We help small brands become big and big brands become giant. 🏆 Our award-winning strategy is on engagement, awareness & authenticity, underlining what's important. We create evocative campaigns that connects with audiences In meaningful ways. We humanize, amplify & relate. This converts, moves the dial and makes it shareable. In Short: We Build Your Reputation & get you results. We’re very good at: 🧠 Marketing Strategy 💥 Creative Production 📱 Social Media Management 💻 Digital Marketing 🤝 Pr & Partnerships 🎪 Pop Up Events 💰 Paid Advertising & SEO - In a world where you can be anything; don’t be boring.
 We'll give 'em something to talk about!
    5 works
    Located in Los Angeles, United States (+1)
    From €10,000
    Worked in Marketing & Advertising (+5)
    Speaks English, French
    11-50 members
  • 4.9
    (3 reviews)

    Marketing that triples your revenue, not costs.

    Recommended
    Top awarded
    Galactic Fed is a growth marketing agency built from the data, AI, and growth hacking techniques that launched Silicon Valley’s most iconic brands. Our approach was pioneered by a team of mathematicians and software engineers, and since 2017, Galactic Fed has helped over 600 companies grow. We build digital strategies to supercharge your user acquisition and revenue, including paid media, SEO, content, website creation, email and LinkedIn prospecting, organic social, and more.
    2 works
    Located in Chicago, United States
    Budget on request
    Worked in Non-profit (+4)
    Speaks English
    51-200 members
  • 4.9
    (26 reviews)

    Digital Marketing Redefined

    Top awarded
    PSA NOTE: As part of our terms for Sortlist effective June 1, 2023, we'll not be calling you via your phone line or any unofficial methods asides a virtual meeting via Zoom, Microsoft Teams, and Google Meet, after a message has been sent to your email, you have 12 hours to respond, and failure to respond means we'll not follow up with you, we'll further cancel and blacklist your contact for future references. To understand more, learn about Rovamedia processes and protocols for working with us at: https://rovamedia.com/faqs/ Rovamedia is a digital marketing management service that supports subscriptions for various social media services for individuals and organizations. Rovamedia is a network of professional, highly talented, independently certified & advertising agencies with expertise in Digital Marketing Solutions. Rovamedia's vision is to support small medium and large-scale agencies to thrive in their businesses and enhance the intelligence, expertise, reach, and effectiveness of the members through knowledge sharing, international best practices, and compelling digital content collaboration. Rovamedia is a value-driven Digital Marketing agency dedicated to empowering our customers. Over the years, we have worked with Fortune 500s and brand-new startups. We help ambitious businesses like yours generate more profits by building awareness, driving web traffic, connecting with customers, and growing overall sales. All clients we serve, are availed the opportunity to collaborate, share, envision, and bring the digital scope of their objectives close as they realize these using professional top-notch digital marketing services Rovamedia serves. Rovamedia provides the smartest and most innovative method to manage your business online digital media marketing with ease and great pricing. We pursue relationships based on transparency, persistence, mutual trust, and integrity with our employees, customers, and other business partners. We work in areas as diverse as search engine optimization, social media marketing, email marketing, and digital marketing. We provide marketing services to startups and small businesses looking for a partner for their digital media. We work with you, not for you. PSA NOTE: As part of our terms for Sortlist effective June 1, 2023, we'll not be calling you via your phone line or any unofficial methods asides a virtual meeting via Zoom, Microsoft Teams, and Google Meet, after a message has been sent to your email, you have 12 hours to respond, and failure to respond means we'll not follow up with you, we'll further cancel and blacklist your contact for future references. To understand more, learn about Rovamedia processes and protocols for working with us at: https://rovamedia.com/faqs/ Our Vision  is dynamic and encompasses a lot. Having been a strategic partner to numerous large and small organizations in providing a sustainable digital marketing experience, we can right align our vision as follows: Create Dynamic Brands Serve More Countries Provide Digital Marketing Education A Large Audience of Loyalists Rovamedia is a network of professional, highly talented, independently certified & advertising agencies with expertise in Digital Marketing Solutions. Rovamedia’s mission is to support small medium and large-scale agencies to thrive in their businesses and enhance the intelligence, expertise, reach, and effectiveness of the members through knowledge sharing, international best practices, and compelling digital content collaboration. Our team of specialists consistently delivers outstanding results combining creative ideas with our vast experience. We can help you build a sustainable, meaningful relationship with your clients by engaging them with your brand leveraging technology. We have developed search strategies for leading brands to small and medium-sized businesses in many industries across the world. PSA NOTE: As part of our terms for Sortlist effective June 1, 2023, we'll not be calling you via your phone line or any unofficial methods asides a virtual meeting via Zoom, Microsoft Teams, and Google Meet, after a message has been sent to your email, you have 12 hours to respond, and failure to respond means we'll not follow up with you, we'll further cancel and blacklist your contact for future references. To understand more, learn about Rovamedia processes and protocols for working with us at: https://rovamedia.com/faqs/
    1 work
    Unknown location
    From €3,000
    Worked in E-commerce (+16)
    Speaks English
    51-200 members

Struggling to choose? Let us help.

Post a project for free and quickly meet qualified providers. Use our data and on-demand experts to pick the right one for free. Hire them and take your business to the next level.


Discover what other have done.

Get inspired by what our agencies have done for other companies.

Full Service AOR For Von D Shoes

Full Service AOR For Von D Shoes

Branding, Marketing & Website For LANFarms

Branding, Marketing & Website For LANFarms

Hotel RGA

Hotel RGA


Frequently Asked Questions.


Outsourcing community management in Pittsburgh can be a strategic move for many organizations, but it's not without its challenges. Understanding these potential hurdles and knowing how to address them is crucial for successful partnerships. Here are some key challenges and solutions:

Challenge Solution
1. Lack of local knowledge Choose a Pittsburgh-based agency or one with proven experience in the local market. Ensure they understand Pittsburgh's unique neighborhoods, from Squirrel Hill to the Strip District, and the city's rich history and culture.
2. Misalignment with brand voice Provide comprehensive brand guidelines and conduct regular check-ins. Consider agencies familiar with Pittsburgh's distinct personality, blending its industrial heritage with modern innovation.
3. Communication gaps Establish clear communication channels and schedules. Utilize collaboration tools and set up regular video calls to bridge any physical distance.
4. Data security concerns Ensure the agency follows strict data protection protocols. Verify their compliance with relevant regulations and consider local agencies that understand Pennsylvania's data laws.
5. Scalability issues Choose an agency with a proven track record of handling growth. Look for flexibility in their services to accommodate Pittsburgh's diverse business landscape, from tech startups to traditional industries.

To effectively address these challenges:

  1. Thorough vetting process: Research potential agencies thoroughly. Look for those with experience in Pittsburgh's key industries, such as healthcare, education, technology, and manufacturing.
  2. Clear expectations and KPIs: Define clear goals and metrics for success. For instance, engagement rates during major Pittsburgh events or growth in local community participation.
  3. Regular performance reviews: Conduct quarterly assessments to ensure the agency meets your expectations and understands Pittsburgh's evolving social media landscape.
  4. Invest in onboarding: Provide comprehensive training about your brand, Pittsburgh-specific nuances, and target audience. This could include insights into local events like the Three Rivers Arts Festival or Pittsburgh Vintage Grand Prix.
  5. Foster collaboration: Encourage open dialogue between your internal team and the agency. Consider periodic in-person meetings in Pittsburgh to strengthen the relationship.

By proactively addressing these challenges, businesses in Pittsburgh can reap the benefits of outsourced community management while maintaining a strong, authentic connection with their local audience. Remember, the goal is to find a partner who can effectively represent your brand while understanding and leveraging Pittsburgh's unique charm and business ecosystem.



Adapting community management strategies for different industries or niche markets in Pittsburgh requires a tailored approach that considers the unique characteristics of each sector and the city's diverse economic landscape. Here are some key strategies to effectively adapt community management for various industries in the Steel City:

  1. Understand the industry-specific audience: Research and analyze the demographics, preferences, and behaviors of the target community within each industry. For example, the tech-savvy audience in Pittsburgh's growing robotics sector will have different expectations compared to the traditional manufacturing community.
  2. Customize content and tone: Adjust your communication style and content to resonate with the specific industry. Use industry jargon judiciously and focus on topics that matter most to each sector. For instance, content for Pittsburgh's healthcare industry might focus on medical innovations, while content for the city's thriving arts scene would highlight cultural events and creative collaborations.
  3. Leverage local industry events: Engage with community members at industry-specific events in Pittsburgh. Participate in conferences like the Pittsburgh Technology Council's events for the tech industry or the Pittsburgh Green Building Alliance's workshops for the sustainable construction sector.
  4. Partner with industry influencers: Collaborate with local thought leaders and influencers within each industry. For example, partner with professors from Carnegie Mellon University or University of Pittsburgh for technology and healthcare-related communities, or team up with local chefs for food and beverage industry engagement.
  5. Utilize industry-specific platforms: Choose platforms that are most relevant to each industry. LinkedIn might be more effective for Pittsburgh's professional services sector, while Instagram could be better for the city's fashion and retail communities.
  6. Address industry-specific challenges: Focus on pain points and challenges unique to each industry in Pittsburgh. For example, discuss workforce development for the manufacturing sector or funding opportunities for the city's burgeoning startup ecosystem.
  7. Incorporate local context: Weave in Pittsburgh-specific elements that resonate with each industry. Reference local success stories, such as Duolingo for the tech industry or UPMC for healthcare, to create relatable content.
  8. Create industry-specific community guidelines: Develop community rules and engagement policies that align with the professional standards and ethics of each industry, ensuring a respectful and productive environment.
  9. Measure industry-relevant metrics: Define and track KPIs that matter most to each sector. For example, job placement rates might be crucial for educational communities, while innovation metrics could be more relevant for Pittsburgh's technology sector.
  10. Adapt to industry trends: Stay updated on the latest trends and developments in each industry, particularly those affecting Pittsburgh. For instance, keep abreast of advancements in autonomous vehicles for the city's growing self-driving car industry.

By implementing these strategies, community managers in Pittsburgh can effectively tailor their approach to various industries and niche markets, fostering engaged and vibrant communities that contribute to the city's diverse economic landscape. Remember, the key is to remain flexible and continuously adapt to the evolving needs of each industry while maintaining a strong connection to Pittsburgh's unique character and local business environment.



Measuring and demonstrating the ROI (Return on Investment) of community management efforts is crucial for Pittsburgh-based businesses and organizations. Here are some effective ways to quantify and showcase the value of your community management initiatives:

  1. Engagement Metrics:
    • Track likes, comments, shares, and overall interaction rates on social media platforms
    • Measure the growth of your community members or followers over time
    • Monitor the frequency and quality of user-generated content
  2. Conversion Rates:
    • Analyze how community engagement translates into website visits, sign-ups, or sales
    • Use UTM parameters to track traffic from community platforms to your website
    • Implement conversion funnels to see how community members move through your sales process
  3. Customer Retention and Loyalty:
    • Calculate Customer Lifetime Value (CLV) for community members vs. non-members
    • Measure repeat purchase rates and frequency for engaged community members
    • Track Net Promoter Score (NPS) improvements among your community
  4. Cost Savings:
    • Evaluate reduction in customer support costs through community-based problem-solving
    • Measure decreased marketing expenses due to word-of-mouth referrals within the community
    • Quantify time saved on product development through community feedback and ideation
  5. Brand Health Metrics:
    • Monitor brand sentiment and perception changes using social listening tools
    • Track share of voice in Pittsburgh's market compared to competitors
    • Measure increases in brand mentions and hashtag usage
  6. Local Event Impact:
    • Measure attendance and engagement at community events in Pittsburgh
    • Track local partnerships and collaborations stemming from community efforts
    • Analyze the impact on local SEO rankings for Pittsburgh-related keywords

To effectively demonstrate ROI, consider these Pittsburgh-specific strategies:

  • Create a custom dashboard that visualizes key metrics and their impact on business goals
  • Conduct regular surveys to gather qualitative feedback from your Pittsburgh community
  • Showcase case studies of local Pittsburgh businesses or individuals who have benefited from your community
  • Compare your community management KPIs to industry benchmarks, especially those relevant to Pittsburgh's market
  • Present before-and-after scenarios to illustrate the impact of your community management efforts

Remember, ROI measurement should be an ongoing process. Regularly review and adjust your metrics to ensure they align with your evolving business objectives and the unique characteristics of the Pittsburgh market. By consistently tracking and presenting these metrics, you'll be able to clearly demonstrate the value of your community management efforts to stakeholders and justify continued investment in this crucial area.