Custom Media

Tokyo, Japan

Custom Media is an award-winning bilingual, digital integrated marketing, content-creation and strategic communications agency in Tokyo. We provide data-driven, targeted marketing solutions with a solid return-on-investment approach focusing on customer engagement. We carefully audit and analyze our client needs, research market trends, and plan marketing campaigns that help reach specific target audiences effectively in a fast-paced digital media environment. Every project we undertake starts by consulting with clients to understand the core aspects of their business—competition, challenges, and immediate marketing requirements. Our bilingual team of prolific and creative writers, editors, designers, web and video producers, marketers and project managers has worked diligently on a vast number of integrated marketing projects. We enjoy a reputation for being flexible, cooperative and committed to delivering quality and good-value products, services and solutions to the entire satisfaction of our clients. Our services comprise strategy, creation, and technology. Strategy : We will audit and analyze what you need and make a plan to share your message and make your mark. Creation : Our designers, writers, and editors will make your content stand out in crowded markets. Digital : We will help you reach your audience effectively in a fast-moving media environment. EXPERTISE Communication: Consulting, Editorial, Events, Public Relations, Research Design: Advertising, Branding, Marketing, Collateral, Presentations Digital: Email Marketing, Video, Web Design & Development, Social Media Publishing: Annual Reports, Custom Publications, Catalogs & Directories, Magazines

30 people in their team

Speaks Croatian, English, French, German, Hindi... See more

19 projects in their portfolio

2 collaborations started on Sortlist

Works remotely across the globe

Sortlist member since 2016

Founded in 2008

6 awards conferred

5/5

(5 reviews)

Services

18 services offered by Custom Media

Description
Digital
Video | Web Design | Development Email Marketing | Social Media

Evolving with the rapidly changing digital nature of the media industry, our unique digital solutions help clients communicate with today’s tech-savvy consumers.

Social media, for examples, is redefining the way businesses communicate and connect with audiences.

We take the time and effort to know our clients’ challenges to help create the best strategy.

Our comprehensive video service — from professional pre-production planning, coaching, and shooting to editing, narration, graphics, and prompt delivery — allows you to say exactly what you want, and—most importantly—be heard by the right people.

We work with some of the biggest brands including Malaysia airlines, Lufthansa Airlines, Nikko Okura Hotel Management, Pernod-Ricard (Cafe de Paris), producing Japanese-language content for the domestic market and English-language content for the international market.

We are also engaged by leading e-commerce businesses in Japan for strategic planning to website development and optimisation.
Skills in Digital Strategy (16)
Web DesignDisplay AdvertisingMedia PlanningE-commerceCommunity ManagementContent MarketingEmail MarketingSearch MarketingMobile App DevelopmentMulti-channel Communications+6
Works in Digital Strategy (8)
Clients in Digital Strategy (8)
MORI LIVINGHome Services | international
Swiss DeliceFood | international
British Chamber of Commerce in JapanNon-profit | international
Lufthansa German AirlinesTransportation | international
Learn more about Digital Strategy
Description
If you are looking to refresh or find your identity, our well-established approach will help you define your core values, brand persona, target audience and messaging.
Skills in Branding & Positioning (6)
Brand ArchitectureEmployer/Employee BrandingInternet BrandingBrand ManagementEmotional BrandingStrategic Planning
Works in Branding & Positioning (6)
Clients in Branding & Positioning (6)
American Chamber of Commerce in JapanNon-profit | international
GG Kids International SchoolEducation | regional
Nordson K.K.Industrial Goods & Services |
Custom MediaPublishing | national
Learn more about Branding & Positioning
Description
Our data-driven, targeted marketing solutions focus on customer engagement with a solid, return-on-investment approach.
We can execute Above The Line, Below The Line, and Through The Line, integrated advertising solutions targeting Japanese consumers.
Skills in Advertising (7)
BTLDisplay AdvertisingCampaign IntegrationTTLATLBudget ManagementCampaign Marketing
Works in Advertising (7)
Clients in Advertising (7)
Camelot International SchoolEducation | regional
Conrad TokyoTravel & Leisure |
Lufthansa German AirlinesTransportation | international
Swiss DeliceFood | international
Learn more about Advertising
Description
Whether we’re creating an appealing brochure website or a user-friendly e-commerce platform, our mobile-first approach means your site will be up to date with the latest trends and state-of-the-art technology, and available to anyone, anywhere, anytime.
Skills in Website Creation (7)
E-commerceWeb DesignDesignWeb DevelopmentWebsite DesignEstructuraWebsite Development
Works in Website Creation (11)
Clients in Website Creation (11)
Newport Ltd.Clothing & Accessories |
Aoba-Japan International SchoolEducation | regional
ONE DESIGNS Co., Ltd.Architecture & Planning | national
OBE OrganicFood | international
Learn more about Website Creation
Description
Copywriting is one of the most essential elements of effective online marketing. Copywriting is the art and science of strategically delivering words (whether written or spoken) that get people to take some form of action.
Skills in Copywriting (6)
Developmental EditingStoryboard WritingFact CheckingProofreadingCopy EditingBrand Language
Works in Copywriting (15)
Clients in Copywriting (15)
Hitomi Dental OfficeHospitals & Healthcare | regional
Custom MediaPublishing | national
Lufthansa German AirlinesTransportation | international
MORI LIVINGHome Services | international
Learn more about Copywriting
Description
No description provided for this service.
Works in Graphic Design (11)
Clients in Graphic Design (11)
Nordson K.K.Industrial Goods & Services |
Swiss DeliceFood | international
Custom MediaPublishing | national
GG Kids International SchoolEducation | regional
Learn more about Graphic Design
Description
No description provided for this service.
Learn more about Mobile App
Description
No description provided for this service.
Work in Web Application (1)
Client in Web Application (1)
Newport Ltd.Clothing & Accessories |
Learn more about Web Application
Description
No description provided for this service.
Skills in Social Media (2)
Social Media MarketingCommunity Management
Works in Social Media (3)
Clients in Social Media (3)
OBE OrganicFood | international
Lufthansa German AirlinesTransportation | international
Swiss DeliceFood | international
Learn more about Social Media
Description
Video production is the process of creating video by capturing moving images (videography), and creating combinations and reductions of parts of this video in live production and post-production (video editing).
Skills in Video Production (9)
Post ProductionCorporate VideoFacebook Video MarketingDrone FootageOnline VideoInterview VideoPromotional VideoStoryboardingVideo Editing
Works in Video Production (4)
Clients in Video Production (4)
Mori Building Co., Ltd.Real Estate | international
Nordson K.K.Industrial Goods & Services |
MORI LIVINGHome Services | international
Mori BuildingReal Estate | international
Learn more about Video Production

Awards

Custom Media was awarded 6 times

2018 Top Digital Agency Awards2018-12-31Excellence in Copywriting

2018 Top Digital Agency Awards2018-12-31Excellence in Graphic Design

BCCJ British Business Awards 20132013-10-31Company of the Year

Gourmand World Cookbook Awards2013-07-31Best Charity & Fundraising Cookbook-Asia

Reviews

5 reviews for Custom Media

5/5

(5 reviews)

Jane Best OBEPresident at Refugees International Japan

5/5

The Custom Media team is always professional and they show genuine concern for improving opportunities for people displaced by conflict.

Yoshino RyuCEO at GG International School

5/5

We chose Custom Media instead of many other advertising agencies because they gave us very flexible proposals with both pricing and project launch date based on our needs and budget. Furthermore, they have many bilingual staff members who could review our website text in English and Japanese. Within a few months of launching the new website, we received three times more inquiries, and we saw a higher quality of leads and improved conversion rate. I have already recommended Custom Media to my friends who own businesses and I will continue to do so.

Naoya Abe, Ph.D.Associate Professor at Tokyo Institute of Technology

5/5

Partnering with Custom Media was instrumental in our goal to spread information and promote the Global Scientists and Engineers Program to international students, reaching out to a worldwide audience. Custom Media certainly delivers as promised. Their creative team is very professional, responsive and accommodating to our requests even amidst demanding working timelines. The customer support is superb! It was a pleasure working with them.

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Contact

Contact details of Custom Media

Details

https://www.custom-media.com/

Headquarter1-chōme-17-1 Toranomon, Minato City, Tokyo 105-0001, Japan