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Custom Media

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Tokyo, Japan
Custom Media is an award-winning bilingual, digital integrated marketing, content-creation and strategic communications agency in Tokyo. We provide data-driven, targeted marketing solutions with a solid return-on-investment approach focusing on customer engagement. We carefully audit and analyze our client needs, research market trends, and plan marketing campaigns that help reach specific target audiences effectively in a fast-paced digital media environment. Every project we undertake starts by consulting with clients to understand the core aspects of their business—competition, challenges, and immediate marketing requirements. Our bilingual team of prolific and creative writers, editors, designers, web and video producers, marketers and project managers has worked diligently on a vast number of integrated marketing projects. We enjoy a reputation for being flexible, cooperative and committed to delivering quality and good-value products, services and solutions to the entire satisfaction of our clients. Our services comprise strategy, creation, and technology. Strategy : We will audit and analyze what you need and make a plan to share your message and make your mark. Creation : Our designers, writers, and editors will make your content stand out in crowded markets. Digital : We will help you reach your audience effectively in a fast-moving media environment.   EXPERTISE Communication: Consulting, Editorial, Events, Public Relations, Research Design: Advertising, Branding, Marketing, Collateral, Presentations Digital: Email Marketing, Video, Web Design & Development, Social Media Publishing: Annual Reports, Custom Publications, Catalogs & Directories, Magazines    
30 people in their team
Speaks English, Croatian, French, German, Hindi... See more
21 projects in their portfolio
2 collaborations started on Sortlist
Works remotely across the globe
Sortlist member since 2016
Founded in 2008
6 awards conferred
5/5
(5 reviews)

Services

24 services offered by Custom Media

Service name
Experience level
Related reviews
Starting from
  • Description
    Digital Video | Web Design | Development Email Marketing | Social Media Evolving with the rapidly changing digital nature of the media industry, our unique digital solutions help clients communicate with today’s tech-savvy consumers. Social media, for examples, is redefining the way businesses communicate and connect with audiences. We take the time and effort to know our clients’ challenges to help create the best strategy. Our comprehensive video service — from professional pre-production planning, coaching, and shooting to editing, narration, graphics, and prompt delivery — allows you to say exactly what you want, and—most importantly—be heard by the right people. We work with some of the biggest brands including Malaysia airlines, Lufthansa Airlines, Nikko Okura Hotel Management, Pernod-Ricard (Cafe de Paris), producing Japanese-language content for the domestic market and English-language content for the international market. We are also engaged by leading e-commerce businesses in Japan for strategic planning to website development and optimisation.
    Skills in Digital Strategy (13)
    Media PlanningE-commerceContent MarketingFront End DevelopmentOnline MarketingSearch MarketingInfluencerSocial Media MarketingDisplay MarketingSearch Marketing+3
    Works in Digital Strategy (8)
    Marketing Services for Swiss Delice Rösti - Digital Strategy
    E-Commerce website for Incoco - Digital Strategy
    Helping international school triple its inquiries - Digital Strategy
    Website Refresh for Hitomi Dental Office - Digital Strategy
    Clients in Digital Strategy (4)
    Swiss DeliceFood | international
    Newport Ltd.Clothing & Accessories
    GG Kids International SchoolEducation | regional
    Hitomi Dental OfficeHospitals & Healthcare | regional
    Learn more about Digital Strategy
  • Description
    If you are looking to refresh or find your identity, our well-established approach will help you define your core values, brand persona, target audience and messaging.
    Skills in Branding & Positioning (5)
    Brand ArchitectureBrand ManagementEmployer BrandingInterior DesignStrategic Planning
    Works in Branding & Positioning (6)
    Helping a company celebrate milestone anniversary - Branding & Positioning
    Helping international school triple its inquiries - Branding & Positioning
    The Canadian: Canada 150 Anniversary Special Ed. - Branding & Positioning
    In Japan TV: The Great Rebrand - Branding & Positioning
    Clients in Branding & Positioning (4)
    Nordson K.K.Industrial Goods & Services
    GG Kids International SchoolEducation | regional
    Canadian Chamber of Commerce in Japan (CCCJ)Non-profit | international
    Custom MediaPublishing | national
    Learn more about Branding & Positioning
  • Description
    Our data-driven, targeted marketing solutions focus on customer engagement with a solid, return-on-investment approach. We can execute Above The Line, Below The Line, and Through The Line, integrated advertising solutions targeting Japanese consumers.
    Skills in Advertising (3)
    Advertising CampaignDisplay MarketingBelow The Line Advertising
    Works in Advertising (7)
    Marketing Services for Swiss Delice Rösti - Advertising
    Collaterals production for Conrad Tokyo - Advertising
    Boosting reach of International School in Tokyo - Advertising
    Creation of a commercial for MORI LIVING - Advertising
    Clients in Advertising (4)
    Swiss DeliceFood | international
    Conrad TokyoTravel & Leisure
    Camelot International SchoolEducation | regional
    MORI LIVINGHome Services | international
    Learn more about Advertising
  • Description
    Whether we’re creating an appealing brochure website or a user-friendly e-commerce platform, our mobile-first approach means your site will be up to date with the latest trends and state-of-the-art technology, and available to anyone, anywhere, anytime.
    Skills in Website Creation (7)
    E-commerceResponsive WebsiteWebsite DevelopmentWebsite DesignWeb DevelopmentWebsite DesignDesign
    Works in Website Creation (11)
    Marketing Services for Swiss Delice Rösti - Website Creation
    E-Commerce website for Incoco - Website Creation
    Helping international school triple its inquiries - Website Creation
    Helping Australian beef exporter gain traction - Website Creation
    Clients in Website Creation (4)
    Swiss DeliceFood | international
    Newport Ltd.Clothing & Accessories
    GG Kids International SchoolEducation | regional
    OBE OrganicFood | international
    Learn more about Website Creation
  • Description
    Copywriting is one of the most essential elements of effective online marketing. Copywriting is the art and science of strategically delivering words (whether written or spoken) that get people to take some form of action.
    Skills in Copywriting (1)
    Storyboard Writing
    Works in Copywriting (15)
    Marketing and Promoting a Luxury Residential Brand - Copywriting
    Marketing Services for Swiss Delice Rösti - Copywriting
    Collaterals production for Conrad Tokyo - Copywriting
    Helping a company celebrate milestone anniversary - Copywriting
    Clients in Copywriting (4)
    Mori Building Co., Ltd.Real Estate | international
    Swiss DeliceFood | international
    Conrad TokyoTravel & Leisure
    Nordson K.K.Industrial Goods & Services
    Learn more about Copywriting
  • Description

    No description provided for this service.

    Skills in Graphic Design (1)
    Logo Design
    Works in Graphic Design (11)
    Marketing and Promoting a Luxury Residential Brand - Graphic Design
    Marketing Services for Swiss Delice Rösti - Graphic Design
    Collaterals production for Conrad Tokyo - Graphic Design
    Helping a company celebrate milestone anniversary - Graphic Design
    Clients in Graphic Design (4)
    Mori Building Co., Ltd.Real Estate | international
    Swiss DeliceFood | international
    Conrad TokyoTravel & Leisure
    Nordson K.K.Industrial Goods & Services
    Learn more about Graphic Design
  • Description

    No description provided for this service.

    Learn more about Mobile App
  • Description

    No description provided for this service.

    Work in Web Application (1)
    E-Commerce website for Incoco - Web Application
    Client in Web Application (1)
    Newport Ltd.Clothing & Accessories
    Learn more about Web Application
  • Description

    No description provided for this service.

    Skills in Social Media (1)
    Social Media Marketing
    Works in Social Media (3)
    Marketing Services for Swiss Delice Rösti - Social Media
    Helping Australian beef exporter gain traction - Social Media
    12-mo. Social Media Marketing Lufthansa Japan - Social Media
    Clients in Social Media (3)
    Swiss DeliceFood | international
    OBE OrganicFood | international
    Lufthansa German AirlinesTransportation | international
    Learn more about Social Media
  • Description
    Video production is the process of creating video by capturing moving images (videography), and creating combinations and reductions of parts of this video in live production and post-production (video editing).
    Skills in Video Production (9)
    Post ProductionFacebook MarketingStoryboardVideo EditingPromotional VideoClient Interview VideoOnline VideoCorporate VideoDrone filming
    Works in Video Production (4)
    Marketing and Promoting a Luxury Residential Brand - Video Production
    Helping a company celebrate milestone anniversary - Video Production
    Creation of a commercial for MORI LIVING - Video Production
    Global City Index for Mori Memorial Foundation - Video Production
    Clients in Video Production (4)
    Mori Building Co., Ltd.Real Estate | international
    Nordson K.K.Industrial Goods & Services
    MORI LIVINGHome Services | international
    Mori BuildingReal Estate | international
    Learn more about Video Production
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Team

30 members in Custom Media's team

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Awards

Custom Media was awarded 6 times

2018 Top Digital Agency Awards2018-12-31Excellence in Copywriting
2018 Top Digital Agency Awards2018-12-31Excellence in Graphic Design
BCCJ British Business Awards 20132013-10-31Company of the Year
Gourmand World Cookbook Awards2013-07-31Best Charity & Fundraising Cookbook-Asia

Reviews

5 reviews for Custom Media

5/5
(5 reviews)
JB
Jane Best OBEPresident at Refugees International Japan
5/5
Verified review

The Custom Media team is always professional and they show genuine concern for improving opportunities for people displaced by conflict.

YR
Yoshino RyuCEO at GG International School
5/5

We chose Custom Media instead of many other advertising agencies because they gave us very flexible proposals with both pricing and project launch date based on our needs and budget. Furthermore, they have many bilingual staff members who could review our website text in English and Japanese. Within a few months of launching the new website, we received three times more inquiries, and we saw a higher quality of leads and improved conversion rate. I have already recommended Custom Media to my friends who own businesses and I will continue to do so.

NA
Naoya Abe, Ph.D.Associate Professor at Tokyo Institute of Technology
5/5

Partnering with Custom Media was instrumental in our goal to spread information and promote the Global Scientists and Engineers Program to international students, reaching out to a worldwide audience. Custom Media certainly delivers as promised. Their creative team is very professional, responsive and accommodating to our requests even amidst demanding working timelines. The customer support is superb! It was a pleasure working with them.

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Contact

Contact details of Custom Media

Details

  • Headquarter1-chōme-17-1 Toranomon, Minato City, Tokyo 105-0001, Japan