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Cieden

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Toronto, Canada
Digital product design agency that makes a difference | Complex SaaS Products | Product Management
Enterprise-level clients choose Cieden to create highly competitive B2B/B2C products because of our proven capacity to put sophisticated requirements of business software into the intuitive, learnable, and predictable UX/UI. Our team is experts at making rules- and data-heavy integrated systems such as ERP, CRM, or CMS elegant and usable, with a sustainable level of complexity, perfect customization, and immunity to feature creep. 🏆 Best Agency 2020 for Design & Creative on Upwork 🏆 Top-rated agency on Clutch.co 🏆 Top-rated UX/UI agency by the Manifest 🏆 9 years on the market 🏆 200+ projects delivered 🏆 40+ team members 🌎 Our designers work from the United States, Canada, Austria, the Czech Republic, Georgia, Germany, Hungary, Italy, Poland, Spain, Turkey, and Ukraine. This outreach is converted into the exuberance of ideas, cultural sensitivity, and multiple perspectives on any problem. We provide an integrated set of services going far beyond a standard must-have design package. This includes high-end UX research, business analysis, SEO optimization, design-driven development, and other activities aimed to put our client’s idea into effect safely and lastingly. Our clients are always confident they receive not just aesthetically beautiful layouts, but a genuinely sustainable digital product meeting the real needs of the end-user and standing firmly on the market. Moreover, our business partners get their projects implemented in the most reliable and cost-effective way, as Cieden applies a design thinking framework with design/brand sprints and all-around usability testing. We developed an exceptionally supportive and cost-effective format of partnership with our clients. By hiring even one UI/UX designer at Cieden, you have all the technological and intellectual resources of a digital product design agency at your disposal. Importantly, their employment conditions are similar to standard terms for an expert-level in-house specialist. Despite the universally scientific methodology, our team celebrates a tailored approach to every project. We know that each business operates differently and has a unique set of needs. Our expertise in UX research and business analysis allows for its accurate and sensitive adjustment to the market demand and the industry requirements. Iterative usability testing with real users provides an avenue for a product to become a commercial success because your end-user receives a customized experience that both delights and delivers. Business objectives and product requirements defined by our client is the primary issue that we take into account before proceeding with the design process. We look forward to working with you! Contact us: hello@cieden.com www.cieden.com
50 people in their team
Speaks English, Polish, Ukrainian
67 projects in their portfolio
Works remotely across the globe
Sortlist member since 2019
Founded in 2016
4 awards conferred
5/5
(9 reviews)

Services

6 services offered by Cieden

Service name
Experience level
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  • Description
    We specialize in User Experience and UI Design, Product and Service Design, Marketing Strategy, Competitive Research, User Research and Design Education. We do mostly Web Apps, Mobile Apps and Marketing pages for those Apps.
    Skills in Ergonomy (UX/UI) (37)
    Design ThinkingUsability TestingMobile App DesignUser ResearchUser Experience DesignUser TestingUser JourneyUser Interface DesignCreative DesignCustomer Journey Mapping+27
    Works in Ergonomy (UX/UI) (45)
    A CMS for Blizzard - Ergonomy (UX/UI)
    Digital Health Data Product - Ergonomy (UX/UI)
    SaaS Solution for Telecom Companies - Ergonomy (UX/UI)
    Task Tracking Tool for Restaurants - Ergonomy (UX/UI)
    Reviews in Ergonomy (UX/UI) (9)
    Simon D
    Janet Choynowski
    Lucas Mezalira
    Simran Butalia
    Clients in Ergonomy (UX/UI) (45)
    Enterprise PlatformHospitals & Healthcare
    Manpower Investment Monitoring (MIM)Software & Computer Services
    MomentaHospitals & Healthcare
    Study FlowEducation
    Learn more about Ergonomy (UX/UI)
  • Description
    We believe that great design goes beyond platforms. In a fast-paced world, users should be free to leverage your product from both 💻 web and 📱mobile. Let us make sure your users stay happy and productive regardless of the device at their disposal 🙌
    Skills in Web Application (35)
    Dashboard DesignUI DesignResponsive Web DesignDesign ThinkingUsability TestingUser ResearchUser TestingUser JourneyUser Interface DesignCreative Design+25
    Works in Web Application (39)
    A CMS for Blizzard - Web Application
    Digital Health Data Product - Web Application
    SaaS Solution for Telecom Companies - Web Application
    Task Tracking Tool for Restaurants - Web Application
    Clients in Web Application (39)
    Construction MarketplaceReal Estate
    ESPOthers
    Food Delivery eCommerce PlatformE-commerce
    Manpower Investment Monitoring (MIM)Software & Computer Services
    Learn more about Web Application
  • Description
    We believe that great design goes beyond platforms. In a fast-paced world, users should be free to leverage your product from both 💻 web and 📱mobile. Let us make sure your users stay happy and productive regardless of the device at their disposal 🙌
    Skills in Mobile App (35)
    Competitive AnalysisDashboard DesignUI Toolkit IntegrationUser Experience DesignAccessibility ConsultingUX PersonalizationUX ExpertsUX ExperimentPersona DefinitionUser Retention Optimization+25
    Works in Mobile App (25)
    Digital Health Data Product - Mobile App
    Task Tracking Tool for Restaurants - Mobile App
    Communication Platform - Mobile App
    Patient Portal for Enterprise Platform - Mobile App
    Clients in Mobile App (25)
    Healthcare CommunityHospitals & Healthcare
    Real Estate Web ApplicationReal Estate
    Food Delivery AppFood
    FlexyboxSoftware & Computer Services
    Learn more about Mobile App
  • Description
    Our team will help you build your business and product rationally, cost-effectively, and in a way that actually addresses your customer needs. We believe that this is the key to success. Both yours and ours.🏆
    Skills in Product Management (11)
    Product CoachingProduct DiscoveryTarget Market SelectionProduct ExplorationProduct Lifecycle ManagementProduct Roadmap DefinitionProduct ConsultantsProduct OrganizationProduct StrategyProduct Design+1
    Works in Product Management (43)
    A CMS for Blizzard - Product Management
    Digital Health Data Product - Product Management
    SaaS Solution for Telecom Companies - Product Management
    Task Tracking Tool for Restaurants - Product Management
    Clients in Product Management (43)
    Language ToolsEducation
    Legal Support of Work PermitsLegal Services
    B2B recruiting appHuman Resources
    BlizzardSoftware & Computer Services
    Learn more about Product Management
  • Description
    What really makes any social media campaign, ad campaign or website ✨shine is stunning visuals that convey both the sense and the spirit of your brand. This way our designs are able to appeal to both the emotional and rational side of your customers 🔥
    Skills in Graphic Design (8)
    Layout DesignIntuitive DesignMockup DesignUser Centric DesignFlat DesignCreative DesignLogo DesignCreative Concept
    Works in Graphic Design (45)
    A CMS for Blizzard - Graphic Design
    Digital Health Data Product - Graphic Design
    SaaS Solution for Telecom Companies - Graphic Design
    Task Tracking Tool for Restaurants - Graphic Design
    Clients in Graphic Design (45)
    Innovative provider of human behavior analysis and screeningsSoftware & Computer Services
    3D Models Printing AppSoftware & Computer Services
    QualizySoftware & Computer Services
    Legal Support of Work PermitsLegal Services
    Learn more about Graphic Design
  • Description
    We can help you articulate the most complex of ideas with simple and clean videos for onboarding, presentations, or any other purposes 🎬 Besides, animations go a long-long way to making products loveable and memorable 💜
    Skills in Video Production (12)
    Story TellingVideo EditingVisual EffectsVoice OverAudiovisual ProductionStoryboard WritingBroadcastingSound EffectsShow ReelMovie Clip+2
    Works in Video Production (22)
    Video Explainer - AI - Video Production
    Video Explainer - AI - Video Production
    Video Explainer - AI - Video Production
    Cieden Testimonial Series - Video Production
    Clients in Video Production (22)
    CiedenSoftware & Computer Services
    Rist ProductionMedia
    Svitla SystemsSoftware & Computer Services
    Rist ProductionMedia
    Learn more about Video Production
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Team

50 members in Cieden's team

Cieden cover
StoryYura and Iryna, the team of siblings united by not only family ties but also a burning passion for design, founded Cieden in pursuit of designing a better world. Their aspirations have led them to gather a team of dedicated design, business analysis enthusiasts, whose work has yielded countless happy custom
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Awards

Cieden was awarded 4 times

CLUTCH TOP 15 USER EXPERIENCE (UX) COMPANIES2022-4-1
CLUTCH TOP B2B COMPANY 2019 IN FLORIDA2019-7-1
THE BEST UPWORK AGENCY 2018-2019 IN DESIGN & CREATIVE IN LVIV2018-4-1
THE BEST UPWORK AGENCY 2020 IN DESIGN & CREATIVE, UKRAINE2020-6-1

Reviews

9 reviews for Cieden

5/5
(9 reviews)
GM
Gareth MulhollandChief Executive Officer at Eden Ecommerce Ltd
ServiceErgonomy (UX/UI)
SectorRetail
Team11 - 50
5/5

I had the pleasure of working with Cieden on a recent project, and I can't say enough about their professionalism, creativity, and dedication to delivering a great service. Their ability to understand our requirements, translate them into intuitive design solutions, and collaborate with our team was truly impressive. They went above and beyond to ensure that the work exceeded our expectations, and I would highly recommend them to anyone looking for talented UX resource. Their designers are passionate about their work and committed to delivering exceptional 5-star results.

ServiceErgonomy (UX/UI)
SectorRetail
Team11 - 50
JC
Janet ChoynowskiFounder / CEO at Immobel Global Real Estate Technology
ServiceErgonomy (UX/UI)
SectorReal Estate
Team51 - 200
5/5

Can't say enough about how much we loved working with Ciden. We intend to keep working with them on future new builds, they bring a real expertise to the table with their ability to properly think through user flows, UI/UX and also bringing different ideas and thoughts to the table because they're a fresh set of eyes outside of your team. They really pushed us to think through some of the deeper features and user journeys in our system, along with supporting us with very clear documentation that kicked out team off into build much easier than every before. We were rebuilding an enterprise multi level legacy system that was a monolith in all senses, we really couldn't have made it through sorting it all out on our own and really appreciate the support they gave us these past few months.

ServiceErgonomy (UX/UI)
SectorReal Estate
Team51 - 200
RP
Riku PoutanenUX/UI Redesign for Food E-Commerce Platform at Fiksuruoka
ServiceErgonomy (UX/UI)
SectorRetail
Team11 - 50
5/5

The quality of the designs and very good communication stood out.

ServiceErgonomy (UX/UI)
SectorRetail
Team11 - 50
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Contact

Contact details of Cieden

Details

  • Headquarter2212 Lake Shore Blvd W, Etobicoke, ON M8V 0C2, Canada