Call Force Global
Nearshore call center and BPO. Dedicated agents at $13 to $19 per agent hour, all-in.
Call Force Global is a Toronto-headquartered nearshore call center and BPO. Our dedicated remote agents in Jamaica, Saint Lucia, Trinidad and Tobago, Belize, Guyana and Colombia take inbound and outbound calls, run customer support, set appointments, handle live transfers and do virtual assistant work for US and Canadian companies, on US business hours. Caribbean agents are native English speakers, and Colombian agents are bilingual in English and Spanish. Pricing is $13 to $19 per agent hour, all-in: $13 Staffed Desk, $14 Scored Desk and $15 Open Desk. Rates from $15 to $19 apply only to regulated work (healthcare, HIPAA, insurance, Medicare and debt collection) or out-of-hours coverage. There is no setup fee and no seat minimum, so you can start from one agent, and bilingual English and Spanish seats cost the same as English-only. We also staff answering service desks, SDR teams, healthcare and insurance intake, lead generation, and debt collection fronters who pre-qualify and warm-transfer to the client's licensed collectors. Our agents are trained remote independent contractors, not licensed professionals, and pass anything that needs a licensed rep to the client's team. QA review is in every rate, with 100% AI QA on voice calls from the Scored Desk up. A desk goes live 7 business days after a completed kickoff, or 10 business days for HIPAA healthcare. No review yetBe the first to write one
Services
1 service offered by Call Force Global
Description Outbound lead generation, appointment setting and live transfers by dedicated call center agents: cold calling, lead qualification and warm transfers for US and Canadian companies. Agents in Jamaica, Saint Lucia, Trinidad and Tobago, Belize, Guyana and Colombia work US business hours, in native English or bilingual English and Spanish. $13 to $19 per agent hour, all-in, with no setup fee, starting from one agent. QA review is in every rate, with 100% AI QA on voice calls from the $14 Scored Desk up.Skills in Growth Marketing (3) Customer AcquisitionLead AcquisitionGrowth Marketing
Learn more about Growth Marketing
Team
33 members in Call Force Global's team
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Contact
Contact details of Call Force Global
Details
- Headquarter375 University Avenue suite 3268, Toronto, ON M5G 2J5, Canada