AM-i (+ 3 reviews) | Sortlist
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AM-i Newcastle, Australia

Verified
AM-i is a Customer Engagement Agency that's proud to work differently. We're pragmatic, focussed on delivering actionable solutions without the typical agency spin. We provide end-to-end Customer Marketing solutions: Strategy:  Converting your customers, driving customer value and building brand loyalty. Brand:  Bringing your brand to life with strategic positioning and a strong identity. Creative: Combining strategic thinking with effective, direct response design. Data: Using analysis and segmentation to build long term Customer Lifetime Value. Automation/CRM:  Optimising the full suite of products your marketing automation platform offers. We are Loyalty specialists. The key pillars in our process: Discover:  Gather insights to clearly define your loyalty strategy and vision. Design:  Create a market-leading program, based on loyalty best practice. Validate:  Conduct research, workshops and assessments to refine the program and secure business endorsement. Set up:  Managing technical implementation, partner negotiations, operational change, employee training, and launch planning. Launch:  Go-to-market planning/execution, customer experience management and program tracking/reporting.
12 people in their team
Speaks English
4 projects in their portfolio
Works remotely across the globe
Sortlist member since 2020
Founded in 2013

Services

2 services offered by AM-i

Service name
Experience level

Related reviews
Starting from

  • Description

    No description provided for this service.

    Skills in E-mailing (8)
    DesignStrategyHTMLMarketing AutomationDataSegmentationconceptualizationDirect Mailing
    Works in E-mailing (4)
    Customer & Loyalty Marketing - Bupa - E-mailing
    Customer & Loyalty Marketing - Dan Murphys - E-mailing
    Customer & Loyalty Marketing - MYER - E-mailing
    Customer & Loyalty Marketing - Woolworths Rewards - E-mailing
    Clients in E-mailing (4)
    MyerRetail | national
    Woolworths RewardaRetail | national
    BupaInsurance | national
    Dan MurphysBeverage | national

    Learn more about E-mailing


  • Description

    No description provided for this service.

    Skills in Branding & Positioning (1)
    Brand Design
    Works in Branding & Positioning (4)
    Customer & Loyalty Marketing - Bupa - Branding & Positioning
    Customer & Loyalty Marketing - Dan Murphys - Branding & Positioning
    Customer & Loyalty Marketing - MYER - Branding & Positioning
    Customer & Loyalty Marketing - Woolworths Rewards - Branding & Positioning
    Clients in Branding & Positioning (4)
    Dan MurphysBeverage | national
    BupaInsurance | national
    Woolworths RewardaRetail | national
    MyerRetail | national

    Learn more about Branding & Positioning

In need of one of those services?

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Portfolio

4 projects performed by AM-i

Customer & Loyalty Marketing - Bupa
Customer & Loyalty Marketing - Bupa

Project made for Bupa in the Insurance industry for a B2C audience.

AdvertisingBranding & PositioningContent Strategy+6
Read more
Customer & Loyalty Marketing - Dan Murphys
Customer & Loyalty Marketing - Dan Murphys

Project made for Dan Murphys in the Beverage industry for a B2C audience.

AdvertisingBranding & PositioningContent Strategy+6
Read more
Customer & Loyalty Marketing - MYER
Customer & Loyalty Marketing - MYER

Project made for Myer in the Retail industry for a B2C audience.

AdvertisingBranding & PositioningCopywriting+4
Read more
Customer & Loyalty Marketing - Woolworths Rewards
Customer & Loyalty Marketing - Woolworths Rewards

Project made for Woolworths Rewarda in the Retail industry for a B2C audience.

AdvertisingBranding & PositioningCopywriting+4
Read more
Have a similar project?

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Team

12 members in 's team

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Awards

AM-i was awarded 0 times


Reviews

3 reviews for AM-i

5/5
(3 reviews)
Kate ChapmanSenior Marketing Lead at NRL
5/5
“The team at AM-i have helped to steer our strategic thinking and value propositions for our fan and participant engagement programs. Leading both qualitative and quantitative research and overlaying key customer insights, they never lose sight of what’s in the best interest of the customer, or the business for that matter.“


Patrice Den HartogDirector Customer Marketing & Data at Foxtel
5/5
“AM I has supported Foxtel to define our BTL comms strategy and contact plan.  Just as importantly, they helped with the tools and processes to execute it. We have adopted an agile way of working, collaborating as a team, on project based sprints. This has allowed us to rapidly solve problems and deliver actionable solutions.”


Bernard WilsonGeneral Manager Loyalty, Data & Media at Myer
5/5
“It's rare to find an agency that can stretch across strategy, creative brief and ultimately execution expertise. This is why I enjoyed working with AM-i. They're passionate about brand application, but always linked to a desired customer journey and commercial outcome. They're the custodians of the customer, whilst optimising between short & long term performance and driving activity into market. At Myer, I used them to map our end-to-end journeys whilst overhauling our CRM activity content, optimised for direct response. They pulled learnings and opportunities into an engagement framework to help us move swiftly to an executable plan including supporting us across Salesforce programs. I would recommend them unconditionally, and look forward to using them again.”

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Contact

Contact details of AM-i

Details


http://am-i.com.au

  • Headquarter27-29 Watt St, Newcastle NSW 2300, Australia

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