All CRM Consulting Firms in Switzerland
Phwe Gmbh - Kompetent Beraten
(0 review)Tailored Dynamics 365 Solutions: competent, fair, reliable
Company Profile Phwe Gmbh - Kompetent Beraten is a consulting firm specializing in Dynamics 365 Customer Engagement, based in Gallen, Switzerland. Founded in 2014, the company focuses on pragmatic, fair, and straightforward solutions tailored to the needs of national and international projects. Core Services Phwe Gmbh manages Customer Engagement projects of various sizes – from five to several users – serving both B2B and B2C scenarios. Specializations include: • Dynamics 365 Sales – Support for sales processes and CRM implementations. • Customer Insights (Marketing) – Utilizing customer data for targeted outreach and marketing support. • Customer Service – Building efficient service processes and ticketing structures. • Field Service – Organizing and optimizing field service operations. Approach and Methodology Phwe Gmbh emphasizes a collaborative partnership based on trust and transparency. Consulting is individual and solution-oriented: requirements are analyzed, solutions are customized, and implementations are carried out pragmatically. The focus is on reducing complexity and designing processes that enable users to quickly gain acceptance and operational benefits. What Phwe stands for The combination of technical know-how in Dynamics 365 and a clear service promise – fair, straightforward, high-quality – makes Phwe a reliable partner for companies looking to digitally strengthen their customer processes. The ability to support both local projects in Switzerland and international ventures underscores the flexibility and practicality of the offering. Contact and Invitation For those seeking a solid, needs-based Dynamics 365 solution, Phwe offers an experienced contact for conception, implementation, and support. The team is ready to discuss requirements and develop a tailor-made solution.Looking for work in CRM ConsultingLocated in Zuzwil, SwitzerlandFrom €6,000 for CRM ConsultingWorks in multiple industriesSpeaks German, English1-10 membersComza Gmbh
(0 review)Radical Simplicity. Clarity that delights customers.
Who we are Comza GmbH from Eich (Switzerland) does not see customer relationships as a series of random events, but as a closed, learning loop. Since its founding in 2015, the team has been working to extract insights from every measure and sustainably strengthen the spiral of success. The claim is clear: to create experiences that convince and enable performance delivery that is committed and reliable. Core Competencies Comza focuses on simplifying customer experiences and usability. The focus is on: • Designing coherent customer relationships where every interaction serves an overarching goal. • Creating compelling experiences for paying customers through clear structure, relevance, and intuitive operation. • Ensuring committed performance delivery for your paying customers, so that operational processes run smoothly and motivatingly. Approach and Methodology Comza works iteratively and learning-oriented: every measure is used as an opportunity for insight. Instead of building complexity, the company pursues radical simplicity – usability in its purest form. This means: clear prioritization, reduction to the essentials, and consistent testing. Decisions are made based on data and users to anchor sustainable improvements. What sets them apart What distinguishes Comza is the combination of strategic thinking with pragmatic implementation. The perspective is holistic: not just optimizing individual touchpoints, but looking at the entire loop – from the measure, through gaining insights, to the next, better measure. Radical simplicity serves as the guiding star: less distraction, more impact. Value Proposition Customers and partners receive solutions that work because they are understandable, user-centric, and operationally feasible. Comza does not deliver pipe dreams, but repeatable improvements that strengthen experiences and promote performance delivery. Contact Thought For organizations that want to reduce complexity and design customer relationships as a learning loop, Comza is a pragmatic partner with a clear focus on usability and efficiency.Looking for work in CRM ConsultingLocated in Nottwil, SwitzerlandFrom €4,000 for CRM ConsultingWorks in multiple industriesSpeaks German, English(+1)1-10 membersMrc Omnichannel
(0 review)Align strategy, systems and processes for practical digital transformation
Who we are MRC Omnichannel is a consulting and digital company based in Lugano, Switzerland. Established in 2018 by a team of professionals with extensive experience, the company focuses on delivering integrated services across strategy, business organisation, operational processes and information systems. Rooted in a region known for innovation, MRC Omnichannel combines practical Swiss discipline with a modern, collaborative approach. Core services and expertise MRC Omnichannel supports organisations by shaping strategy and aligning it with operational reality. Their expertise includes: - Strategic planning and business organisation: defining clear structures and governance that scale with growth. - Operational processes: analysing and redesigning workflows to increase efficiency and reduce friction. - Information systems: advising on the pragmatic use of systems that support business goals and integrate with existing processes. - Digital solutions: translating strategic objectives into digital initiatives that improve user experience and operational performance. Approach and methodology MRC Omnichannel adopts a pragmatic, people-first methodology. They prioritise listening to stakeholders, mapping current-state processes, and building stepwise roadmaps that bridge strategy and execution. Emphasis is placed on measurable outcomes: recommendations are designed to be implementable and tied to operational KPIs. Cross-functional collaboration and iterative validation ensure solutions remain relevant and adoptable. What differentiates them Based in Lugano, the team benefits from a culture of innovation while maintaining a hands-on consulting attitude. Their strength lies in combining strategic thinking with operational know-how and technical understanding of information systems. This integrated perspective helps clients avoid fragmented initiatives and drive coherent, sustainable change. Closing MRC Omnichannel works with organisations that seek to align strategy, processes and systems into a clear, actionable path. By focusing on practical implementation and measurable impact, they help clients navigate digital and organisational change with confidence.Looking for work in CRM ConsultingLocated in Lugano, SwitzerlandFrom €4,000 for CRM ConsultingWorks in multiple industriesSpeaks English, Italian1-10 membersStimmt Ag
(0 review)Turning customer focus into measurable growth
About Stimmt Stimmt is a management consultancy specialised in creating and developing valuable customer relationships. Since 1998 the firm has supported organisations in turning customer focus into tangible business outcomes: generating more revenue, increasing customer loyalty and reducing service costs. Stimmt combines deep commercial understanding with a practical approach to customer-centric change. Core services & expertise Stimmt’s core expertise lies in designing and implementing strategies that strengthen customer relationships. This includes assessing customer touchpoints, aligning commercial objectives with customer needs and prioritising initiatives that deliver measurable returns. The consultancy helps clients translate customer insight into actions that increase lifetime value, improve retention and streamline service delivery to lower operational cost. Approach & methodology Stimmt adopts a focused, evidence-led approach. The team listens to clients, identifies the highest-impact customer opportunities and sequences work to deliver quick wins and sustainable results. Emphasis is placed on pragmatic change: aligning people, processes and metrics around customer outcomes so that improvements are both immediate and enduring. Value proposition & differentiators What sets Stimmt apart is a blend of long-standing experience and energetic commitment. With decades of practice since 1998, the consultancy pairs proven techniques with the passion to make a lasting difference. Clients benefit from clear commercial orientation, disciplined prioritisation and a drive to convert customer focus into measurable business performance. Closing Stimmt invites organisations to discover how sharper customer focus can lift revenue, loyalty and efficiency. Get to know the team and benefit from their expertise, passion and drive to create lasting, customer-led value.Looking for work in CRM ConsultingLocated in Zürich, SwitzerlandFrom €3,000 for CRM ConsultingWorks in multiple industriesSpeaks English, French(+1)11-50 membersport-neo Group GmbH
(0 review)The CX-Agency
Data meets empathy Are you ready for the new dimension of your customer relationship? We are your strategic partner and realize the entire Customer Experience : so that experiences turn into enthusiasm that sustainably impresses CX and all opportunities of customer centricity are utilized. In a rapidly changing world, the better customer experience, the "Customer Experience" , is increasingly becoming the decisive competitive factor . At port-neo, we develop innovative CX concepts and digital platforms together with you, which are individually tailored to your products and customers. In this way, we create inspiring and appreciative customer experiences that ensure measurably more success and sustainable customer satisfaction along the customer journey. The result: Your brand becomes stronger, your competitive advantage greater. Data Meets Empathy We open up new ways of customer loyalty by always aligning the highest technology know-how with the person and their needs in their life . This way, we stand by the customer and shape customer experiences that enrich their lives – for real customer satisfaction and sustainable market success.Looking for work in CRM ConsultingLocated in Zürich, Switzerland (+4)From €1,000 for CRM ConsultingWorked in InsuranceSpeaks German, English51-200 membersDatacrea Ag
(0 review)Data + Creativity – relevant customer relationships with measurable added value
About Datacrea Ag Datacrea Ag, based in Meilen, Switzerland, specializes in Customer Relationship Management (CRM), Customer Experience Management (CEM), data quality, and Master Data Management. The company combines strategic consulting and technological implementation to help businesses generate real added value from their customer data. Core Services Datacrea offers a clear range of services: CRM/CEM audits to identify optimization potential, the development of individual CRM/CEM master plans, and the conception and implementation of Customer Journey and dialogue marketing strategies. On a technological level, Datacrea focuses on optimizing customer data quality, neutral software tool selection, and sales and marketing automation. Working Method and Methodology The consulting approach is practice-oriented and data-centric: audits systematically uncover weaknesses in processes and data flows. Based on this, Datacrea develops tailor-made master plans that link strategic goals with actionable measures. Technology decisions are evaluated 100% neutrally, ensuring the best solution for the respective organization is found. Automation and clean master data ensure that once-defined processes become repeatable and scalable. Value Proposition and Differentiation Datacrea distinguishes itself through the combination of data-driven precision and a creative focus on customer relationships. The company places particular emphasis on data quality as a driver for profitability: better data leads to better decisions and higher returns. Neutral consulting for tool selection and the practically implementable master plan approach minimize implementation risks and maximize impact. Conclusion and Contact For companies looking to sustainably improve their customer relationships, Datacrea Ag offers a structured path from analysis to automation. With the guiding principle of combining data and creativity, Datacrea accompanies its clients towards more relevant, efficient, and measurable customer relationships.Looking for work in CRM ConsultingLocated in Meilen, SwitzerlandFrom €3,000 for CRM ConsultingWorks in multiple industriesSpeaks German, English1-10 membersSolutio
4.6(3 reviews)Trust & Reliability - turning ideas into applications Vertrauensvoll und zuverlässig
Recommendedfrom Switzerland: build & run ITLooking for work in CRM ConsultingLocated in Sarajevo, Bosnia and HerzegovinaFrom €1,000 for CRM ConsultingWorked in Education (+3)Speaks English, Croatian(+1)1-10 membersfugu GmbH
5(1 review)digital first
fugu GmbH is a Bern-based web agency with passion for the digital world and its challenges. We have been developing digital solutions and implementing tailor-made, individual products for many years. As passionate graphic designers and programmers, we always have our finger on the pulse of digital events. Our products are innovatively designed and needs-oriented in use.Looking for work in CRM ConsultingLocated in Bern, SwitzerlandFrom €1,000 for CRM ConsultingWorked in Non-profitSpeaks German1-10 membersPwC Switzerland
(0 review)Our purpose is to build trust in society and solve important problems.
At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 157 countries with over 276,000 people who are committed to delivering quality in assurance, advisory and tax services. PwC Switzerland has over 3,300 employees and partners in 14 locations in Switzerland and one in the Principality of Liechtenstein. Find out more and tell us what matters to you by visiting us at www.pwc.ch. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity. Please see www.pwc.com/structure for further details.Looking for work in CRM ConsultingLocated in Basel, SwitzerlandFrom €1,000 for CRM ConsultingWorks in multiple industriesSpeaks German1001-5000 membersIntently.co
(0 review)Request Any Service, Anywhere
Intently.co is a platform for connecting consumers to service providers. We operate in over 40 countries, and we deal with a very wide range of services. Our buyers can request any service anywhere, and they usually get a response within the hour. This reliability and speed of response is what makes us unique - if you don't believe us, try it for yourself! We offer detailed professional business profiles allowing our sellers to showcase their services to prospective buyers. In terms of communication, our buyers and sellers talk to each other via email or videocalls. In the emerging age of conversational commerce, Intently gives you the opportunity to connect with prospective buyers one-to-one and provide outstanding customer service.Looking for work in CRM ConsultingLocated in Geneva, SwitzerlandFrom €1,000 for CRM ConsultingWorks in multiple industriesSpeaks English1-10 membersnexell GmbH
(0 review)Your Salesforce Partner Switzerland for corporate businesses and nonprofit organizations. First Salesforce certified partner in Europe.Looking for work in CRM ConsultingLocated in Zug, SwitzerlandFrom €1,000 for CRM ConsultingWorks in multiple industriesSpeaks English11-50 membersHallwil
(0 review)Getting things done. We are a small agency with a great mix of talents. We combine both technical and creative professionals under one roof. Invite us for a coffee, we will get you ignited with fresh ideas =) What we love: Product companies Start-ups that believe in bright future Great ideas that will change the world To see owners who get super inspired after the meeting with us Helping all of those get their new product out to the market Who we can help: Owners of established businesses with a great history Get fresh ideas/perspective into a routine Help to solve business challenges with tech solutions Consult business owners on digital strategy Help optimize business processes with CRM/ERP, business automation Who we cannot help: Owners looking for the cheapest solution on the market and NOT calculating the Return On Investment Owners who are scared of changes Unethical businesses People who do not believe in unicorns We love being behind the success of a business, see how our solutions transform the working environment and make the business more efficient.Looking for work in CRM ConsultingLocated in Châtel-Saint-Denis, Switzerland (+1)From €1,000 for CRM ConsultingWorked in Automotive (+4)Speaks French, English(+3)11-50 membersLambert Consulting
(0 review)Passionate IT, tech & security experts delivering effective business solutions. Microsoft Gold Partner
Microsoft Gold Partner - IT solution integrator in Lausanne, Fribourg and Geneva - Microsoft Teams / IT Modern Management / Co-Management SCCM / Intune / Microsoft Exchange / Exchange Online / SharePoint SolutionLooking for work in CRM ConsultingLocated in Renens, Switzerland (+2)From €1,000 for CRM ConsultingWorks in multiple industriesSpeaks French11-50 membersepoint.digital
(0 review)Digitale Lösungen optimal für Ihr Unternehmen einsetzen.
Top awardedDigital Agenturen gibt es viele. Hier können wir Ihnen nur folgendes versprechen. Wir versichern Ihnen, eng und partnerschaftlich mit Ihrem Team zusammenzuarbeiten, Sie zu unterstützen und Ihre herausforderndsten Probleme mithilfe der Digitalisierung zu lösen. Ihre Kunden setzen wir an erste Stelle, vorausgesetzt, Sie können uns aufschlussreiche Antworten auf unsere Fragen geben. Wir zählen darauf, gemeinsam mit Ihnen das perfekte Team bilden zu können und im Lauf der Zeit als Teil Ihres Innovationsteams anerkannt zu sein. Klar, Sie werden in uns investieren müssen. Als Gegenleistung erhalten Sie erstens wirkungsvolle Lösungen und zweitens, unser ganzes Fachwissen, unsere Leidenschaft fürs Digitale und unsere Erfahrung aus über zwanzig Jahren Projektarbeit. Wir sind von unserem Angebot selbstverständlich begeistert, aber wir verstehen auch, dass es sich anfühlt, alles auf eine Karte zu setzen, wenn man sich für eine digitale Full-Service-Agentur entscheidet. Manche Unternehmen bevorzugen separate Dienstleister für Design, Technik und Marketing. Aber es gibt einen Gegengedanken: Zusammenarbeit. Wenn ein Team alle Aspekte der Lösungsherstellung abdeckt, ist die Strategie nahtlos und die Umsetzung einwandfrei. epoint ist Teil einer Unternehmensgruppe, die auf digitale Lösungen spezialisiert ist. Wir sind international vertreten und haben Büros in Rumänien, Österreich und Deutschland.Looking for work in CRM ConsultingLocated in Vienna, Austria (+1)From €1,000 for CRM ConsultingWorked in Media (+5)Speaks English, German11-50 membersNexum AG
5(1 review)We are brand companions, creative thinkers and designers. May we introduce ourselves more closely?
nexum is the consultancy and agency for communication, interaction, and transaction in the digital age. Digital full service. Implementation-oriented consulting. Partnership-based and creative. That's us. Our clients' business goals and the needs of their target groups drive us. In projects, we bring in structured working methods and reliability as well as creativity and agile methods. The connection of the left and right brain hemispheres - that's what our clients value us for. To put it in a nutshell: - on the market since 2007 - locations in Germany (Cologne, Hamburg, Munich, Nuremberg, Paderborn), Switzerland (Bern, Basel, Zurich), Valencia and Amsterdam - owner-managed and independent - shareholders: management, employees, family & friends - management: Dr. Michael Klinkers, Georg Kühl Services: E-Commerce, Marketing Platforms, Corporate Strategy & Communications, Digital Campaigning, Brand & Performance Marketing, Digital Products & ServicesLooking for work in CRM ConsultingLocated in Cologne, GermanyFrom €1,000 for CRM ConsultingWorked in Travel & LeisureSpeaks German1-10 members