The Refuelers

Hoegaarden, Bélgica

We help companies create and/or optimize a product, service, tool, customer journey, process with target user feedback and clear next steps! Do to so we're specialized in the Design Sprint methodology that will align your teams, make decision-making faster and provide real user tested feedback in only 4 days! Furthermore The Refuelers specialize in Change Management, helping companies in the hard & soft side of change, in various ways that fit best your business challenge.

2 personas en su equipo

Habla Francés, Inglés, Neerlandés

Trabaja de forma remota en todo el mundo

Miembro de Sortlist desde 2021

Fundado en 2016

4/5

1 reseña

Servicios

6 servicios ofrecidos por The Refuelers

Descripción
We help companies create and/or optimize a product, service, tool, customer journey, process with target user feedback and clear next steps!
Do to so we're specialized in the Design Sprint methodology that will align your teams, make decision-making faster and provide real user tested feedback in only 4 days!
(9) Habilidades en Estrategia digital
Digital DesignDigital MarketingDesign ThinkingCustomer JourneyDigital StrategyCustomer Acquisitioncustomer behaviorCustomer SegmentationDigital Innovation
Más información sobre Estrategia digital
Descripción
We help companies create and/or optimize a product, service, tool, customer journey, process with target user feedback and clear next steps!
Do to so we're specialized in the Design Sprint methodology that will align your teams, make decision-making faster and provide real user tested feedback in only 4 days!
(8) Habilidades en Innovación
digital innovationDesign ThinkingConsultingProduct DesignCustomer Acquisitioninnovation managementdesign innovationcustomer centric design
Más información sobre Innovación
Descripción
We help companies create and/or optimize a product, service, tool, customer journey, process with target user feedback and clear next steps!
Do to so we're specialized in the Design Sprint methodology that will align your teams, make decision-making faster and provide real user tested feedback in only 4 days!
(5) Habilidades en Usabilidad (UX/UI)
ergonomics consultingcustomer centric designcustomer facing interfaceCustomer Journeyui ux
Más información sobre Usabilidad (UX/UI)
Descripción
We help companies create and/or optimize a product, service, tool, customer journey, process with target user feedback and clear next steps!
Do to so we're specialized in the Design Sprint methodology that will align your teams, make decision-making faster and provide real user tested feedback in only 4 days!
(8) Habilidades en Estrategia de contenidos
customer behaviorconsumer panelCustomer SegmentationDesign ThinkingWeb ContentOnline Contentdesign innovationCustomer Journey
Más información sobre Estrategia de contenidos
Descripción
No hay ninguna descripción para este servicio.
(2) Habilidades en Aplicación Web
Product DesignWeb Content
Más información sobre Aplicación Web
Descripción
No hay ninguna descripción para este servicio.
(1) Habilidades en Diseño Gráfico
Digital Design
Más información sobre Diseño Gráfico

Equipo

2 miembros en el equipo de The Refuelers

Reseñas

1 reseña para The Refuelers

4/5

(1 reseñas)

Simon PeterOperations Manager en VELUX

4/5

At VELUX we wanted to improve the customer journey by developing a digital configurator helping our customers to configure and choose the perfect solution for their room. Instead of developing it based on our (biased) internal perspective, Pierrette suggested to follow a Design Sprint methodology to integrate real customers feedback and a multi-disciplinary problem-solving team in the process. This decision gave us great insights, learnings and alignments. It saved us a lot of time and represented a real boost for the final configurator development. The most complex and significant part of the project was solved in a week. I was quite surprised of the Design Sprint approach being so quick, efficient and actionable. It normally takes so much longer to get everybody aligned while capturing customer feedback as well! Great experience.

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Contacto

Datos de contacto de The Refuelers

Detalles

https://www.therefuelers.com

Sede centralHauthem, Hoegaarden, Belgium