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The Crew

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Ixelles, Belgium
We believe that positive creativity empowers brands.
GOOD VIBES ONLY ! In a world full of drama, people are looking more and more for “feel-good” content. They relate to brands that offer more than just products and/or services. They engage way more with positive communication. As a boutique agency, we are experts in delivering: Impactful campaigns CSR activations Seamless production The perks of teaming up with us? We act as an extension of your team. Transparency and open communication are our priorities. Together we’re focused on positive and measurable results. No time to lose? We will write and finetune your briefings. Control freak? Us too… we set up online dashboards to track task assignment, work progress and deadlines. Go check out our website : www.thecrew.be
22 people in their team
Speaks English, French, Dutch, German, Spanish See more
19 projects in their portfolio
19 collaborations started on Sortlist
Works remotely across the globe
Sortlist member since 2014
Founded in 2004
3 awards conferred
4.76/5
(17 reviews)
Open website

Services

7 services offered by The Crew

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  • Description
    Based on your DNA, we build your brand as real promise to your customer. A sustainable identity that differentiates your company & offering from your competitors.
    Skills in Branding & Positioning (20)
    BrandingVisual Identities & BrandingLogo DesignBrand BookEmployer BrandingCorporate BrandingRebrandingBrand ActivationCorporate CommunicationTone of Voice+10
    Works in Branding & Positioning (5)
    Plasma Donation Appeal Campaign - Branding & Positioning
    2025 Awareness Campaign – Braille League - Branding & Positioning
    360° Campaign for Belgian firefighters - Branding & Positioning
    Theramex - Caring for women for 10 years - Branding & Positioning
    Reviews in Branding & Positioning (3)
    sylvie
    Valérie Neysen
    Christine Massin
    Clients in Branding & Positioning (4)
    La Croix RougeNon-profit | regional
    Ligue BrailleNon-profit | national
    IBZGovernment & Administration | national
    TheramexPharmaceuticals & Biotech
    Learn more about Branding & Positioning
  • Description
    BRAND ACTIVATION We take your interactions to the next level by creating brand awareness and building lasting connections with your target audiences. CREATIVE CONCEPTS Our creative concepts help you define the very core of your marketing message. With our concepts we always strive to give you a real added value in your results. CAMPAIGN DEVELOPMENT We figure out how capitalize your brand story. We are experts in campaign planning, development and implementation, and have all the essential tools you need to achieve your marketing objectives.
    Skills in Advertising (23)
    Digital AdvertisingDigital StrategyDisplay AdvertisingSocial AdvertisingCorporate AdvertisingBrand AwarenessStrategic PlanningAdvertising CampaignCreativeBrand Activation+13
    Works in Advertising (9)
    Plasma Donation Appeal Campaign - Advertising
    Campaign for Wonderservice on car prevention - Advertising
    2025 Awareness Campaign – Braille League - Advertising
    360° Campaign for Belgian firefighters - Advertising
    Review in Advertising (1)
    Laura Nanchino
    Clients in Advertising (4)
    La Croix RougeNon-profit | regional
    WonderserviceAutomotive
    Ligue BrailleNon-profit | national
    IBZGovernment & Administration | national
    Learn more about Advertising
  • Description
    We have a strong expertise in digital Strategy. According to The Crew Communication, Any digital strategy must be in coherence with global communication plan and is an action plan on digital media, ie internet (site, webmarketing, social networks ...) and mobile to reach global objectives on the brand / company. The digital strategy must be part of all companies communication plan.
    Skills in Digital Strategy (30)
    Lead GenerationOnline MarketingRetargetingProject ManagementStrategyBrand StrategyCommunication StrategyRemarketingDigital TransformationSocial Media Strategy+20
    Works in Digital Strategy (8)
    Plasma Donation Appeal Campaign - Digital Strategy
    Campaign for Wonderservice on car prevention - Digital Strategy
    2025 Awareness Campaign – Braille League - Digital Strategy
    360° Campaign for Belgian firefighters - Digital Strategy
    Reviews in Digital Strategy (3)
    Nicolas Godon
    Maya Azizollahoff
    Damien Kremer
    Clients in Digital Strategy (4)
    La Croix RougeNon-profit | regional
    WonderserviceAutomotive
    Ligue BrailleNon-profit | national
    IBZGovernment & Administration | national
    Learn more about Digital Strategy
  • Description
    We have a dedicated digital team with experiences in Strategy, Concept, Web, Graphic Design, UX, UI, Front-end, Back-end Development, Analytics, Performance, Mobile Applications, etc The Crew has a portfolio of more than 40 running websites
    Skills in Website Creation (18)
    SEOWeb DesignWebsite DevelopmentGoogle AdWordsE-commerce WebsiteUI/UX DesignAPISEAResponsive Web DesignResponsive Design+8
    Work in Website Creation (1)
    Theramex - Caring for women for 10 years - Website Creation
    Review in Website Creation (1)
    musée van Buuren
    Client in Website Creation (1)
    TheramexPharmaceuticals & Biotech
    Learn more about Website Creation
  • Description
    The common mistake many companies make in social media is to hurry up to create a Facebook page or Twitter feed without having done a proper planning. Possible outcomes range from wasting resources to poor performance. A social media strategy is essential if you want your investment to pay back. The Crew always make sure to propose a checklist of key elements to incorporate into a social media strategy. Objectives With key employees and our experts, we determine the main goals of our clients social media presence. Is it to attract more customers? To promote the recognition of your brand? Improve customer service? Based on the company goals, we decide how the company will measure its success in social media (eg, number of visits, subscribers and comments, extent to which your content is exchanged, new prospects, etc.) .) and set targets to reach (KPI).
    Skills in Social Media (26)
    Social Media MarketingFacebook AdsSocial Media ManagementSocial Media ContentFacebook AdvertisingBrand ActivationLinkedIn AdsSocial Media ServicesInstagram AdsSocial Media video+16
    Works in Social Media (13)
    Plasma Donation Appeal Campaign - Social Media
    Campaign for Wonderservice on car prevention - Social Media
    2025 Awareness Campaign – Braille League - Social Media
    360° Campaign for Belgian firefighters - Social Media
    Clients in Social Media (4)
    La Croix RougeNon-profit | regional
    WonderserviceAutomotive
    Ligue BrailleNon-profit | national
    IBZGovernment & Administration | national
    Learn more about Social Media
  • Description

    No description provided for this service.

    Work in Community Management (1)
    Protect yourself from the biggest silent killer - Community Management
    Client in Community Management (1)
    THE BELGIAN HEART LEAGUEHospitals & Healthcare | national
    Learn more about Community Management
  • Description

    No description provided for this service.

    Work in Corporate Communication (1)
    Working in the public sector? I'm in! - Corporate Communication
    Client in Corporate Communication (1)
    IBZGovernment & Administration | national
    Learn more about Corporate Communication
In need of one of those services?

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Team

22 members in The Crew's team

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StoryIs building stronger brand recognition your next big goal? Need more eyes on your brand? Ready to develop interaction and build loyalty with your customers? Want to grow your customer base with targeted lead generation? Need to increase your sales through data-driven strategies? WE’RE HERE FOR YOU!
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Awards

The Crew was awarded 3 times

Agency Of The Year (AOTY)2024-03-01Best Newcomer Agency - 3rd place
BOA Award2023-11-01Bronze Award for Small Budget Campaigns
BtoB Award2018-10-01Use of Direct

Reviews

17 reviews for The Crew

4.76/5
(17 reviews)
Review summary
AI Generated
Attentive listening and understanding of client needs
Creativity and innovative ideas
Effective communication and collaboration
Reliability and respect for deadlines/budgets
Personalized and professional approach

Attentive Client Listening

Multiple clients highlight The Crew's ability to listen carefully and understand their needs, resulting in tailored solutions and high satisfaction.

Creativity & Innovation

The agency is frequently praised for its creative ideas and innovative approaches, which enhance project outcomes and client engagement.

Reliable & Professional

Clients consistently mention The Crew's reliability, professionalism, and respect for deadlines and budgets, ensuring smooth project execution.

DK
Damien KremerCoordinateur communication & marketing at Ligue des familles
ServiceDigital Strategy
SectorNon-profit
Team51 - 200
5/5
Verified review
Budget
Quality
Schedule
Collaboration

What was the objective behind your collaboration?L’équipe de The Crew m’a accompagné pour analyser et concevoir notre stratégie digitale. J’ai ensuite signé avec The Crew pour la réalisation de toute cette stratégie (en sous-traitance avec Unanim pour la réalisation de 2 sites et une appli, et avec 1Md pour la création de notre nouveau logo et charte graphique).

What did you enjoy the most during your collaboration?Une équipe motivée, efficace et, vu l’ampleur des projets, on a réussi à ne pas trop déborder du budget et du rétroplanning.

Damien Kremer recommends this agency

ServiceDigital Strategy
SectorNon-profit
Team51 - 200
CM
Christine MassinDircom at Ligue Braille
ServiceBranding & Positioning
SectorNon-profit
Team51 - 200
4.5/5
Verified review
Budget
Quality
Schedule
Collaboration

What was the objective behind your collaboration?Nous collaborons avec l'agence depuis octobre 2021 pour nos campagnes annuelles de sensibilisation à la déficience visuelle et à l'emploi des personnes avec un handicap visuel.

What did you enjoy the most during your collaboration?The Crew a rapidement cerné notre objet social et a su le traduire dans la réflexion stratégique. Nous apprécions e. a. leur créativité et approche transmédiatique ainsi que l'écoute et l'énergie qu'elle déploie pour atteindre un haut niveau de prestations.

Are there any areas for improvements?La vérification et validation interne des manuscrits et des traductions avant l'envoi au client et parfois, une planification un peu trop serrée génératrice de frustrations.

Christine Massin recommends this agency

ServiceBranding & Positioning
SectorNon-profit
Team51 - 200
SD
Sandrine DaoudDirectrice Générale at Ligue Cardiologique Belge/Belgische Cardiologische Liga
SectorHospitals & Healthcare
Team1 - 10
4.5/5
Budget
Quality
Schedule
Collaboration

What was the objective behind your collaboration?l'agence a réalisé plusieurs campagnes grand public multi channels pour nous

What did you enjoy the most during your collaboration?une réelle compréhension de notre demande et une écoute attentive de nos feedbacks

Are there any areas for improvements?vérification du wording final avant envoi au client (surtout si traduction)

Sandrine Daoud recommends this agency

SectorHospitals & Healthcare
Team1 - 10
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Contact

Contact details of The Crew

Details

http://www.thecrew.be
  • HeadquarterThe Crew - Marketing & Communication agency, Avenue Louise, Brussels, Belgium
  • Avenue Louise 251, 1050 Bruxelles, Belgium
  • Nijverheidsstraat 24, 1500 Halle, Belgium
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