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We've been working with Tonic since early 2022 and they've been exceptional. We're building a browser-based 3d sandbox game, which is not an easy feat, and they've been able to slot in, deeply understand all the pieces (including a custom graphics engine), and have helped us build really important pieces of it, including the backend API, the HUD, and a complex no-code workflow engine. They proposed and drove a migration of our heads-up-display from vanilla javascript to react, and are heavily involved in discussions around technical and product decisions. They're a great partner and I'd recommend them to anyone considering working with them.
We were super impressed by the speed and efficiency at which Tonic came to understand our business operations. In fact, their lead, AJ, has such a deep understanding of our business that it's become a running joke among the staff. The team at Tonic also stands out for their "no nonsense" approach to work, which prioritizes efficiency over formality. This made working with them a much more enjoyable experience compared to other agencies we've worked with. The software they built is intuitive and reflective of our business operations. It is designed to be user-friendly, avoiding any unnecessary complexities, which is important for my team who will be using it. I was also impressed by the speed at which Tonic was able to build and ship new features. Their "no nonsense" approach to work meant that there was very little rework required, as the software was designed to accurately reflect our business operations.
Some of the things we liked about Tonic: 1. The degree to which, and speed at which, they came to understand the inner workings of our business - there's a running joke that AJ knows the operations better than I do at this stage. 2. The speed at which they built and shipped new features. 3. The overall "no nonsense" approach they had. The team members are all able to read between the lines, so you don't have to be super precise with everything which can get tedious. This makes it a lot more enjoyable to work with them than other agencies I've seen.
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