Teczon Labs

Lahore, Pakistan

AI agents and automation for support, sales and ops teams in the US and UK

We are Teczon Labs, a small senior team that has been building software since 2014. Today we focus on one thing: putting AI agents and automation to work for support, sales and operations teams. Most of our clients are in the US and UK, and we work remotely from Lahore in UK business hours. Our best-known work is AI customer service for logistics, e-commerce and telecom companies. We connect an AI agent to the helpdesk you already run (Zendesk, Freshdesk, Intercom, Gorgias or Salesforce), train it only on your own help content and order data, and set clear rules for when it hands a conversation to a human. Typical first wins are order and parcel tracking, delivery problems and returns. We also automate the busywork around sales and operations, from lead qualification and CRM updates to document processing and voice AI phone answering, and we build MCP servers and integrations that let assistants like Claude and ChatGPT work with helpdesks such as Zendesk. If you are weighing whether to build or buy an AI customer support agent, we will give you an honest comparison first. When building is right, we start with a fixed-price 4-6 week pilot on one use case. We build in React.js, Next.js and Python, and also run our own product, AskZoye, an AI support agent for Shopify and WooCommerce stores.

8 people in their team

Speaks English

3 projects in their portfolio

Sortlist member since 2026

Founded in 2014

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2 services offered by Teczon Labs

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Description

AI customer service agents for logistics, e-commerce and telecom support teams, built on Zendesk, Freshdesk, Intercom, Gorgias or Salesforce and grounded only in your own data. Plus AI agents for sales and operations, MCP servers that connect helpdesks to Claude and ChatGPT, and honest build vs buy advice before a fixed-price 4-6 week pilot. Built with Python, React.js and Next.js.

Skills in Artificial Intelligence (9)

Chatbot Development

Python Development

Artificial Intelligence

Large Language Models (LLM)

AI Customer Service

Workflow development

CRM automation

AI Agents

Conversational AI

Works in Artificial Intelligence (2)

Voice AI phone receptionist that books appointments and captures leads - Artificial Intelligence

AI floor-plan analysis and automatic furniture layout platform - Artificial Intelligence

Clients in Artificial Intelligence (2)

Confidential service business (NDA)Software & Computer Services

Confidential PropTech client (NDA)Real Estate

Learn more about Artificial Intelligence

Description

Custom web apps, SaaS platforms and production-ready MVPs built with React.js, Next.js and Python, usually delivered in 4-8 weeks. We often add AI features such as document search with citations, voice AI and automated workflows to the products we build.

Skills in Software Development (5)

Python Development

React Development

Custom Software Development

MVP Development

NextJS Development

Works in Software Development (2)

Lab automation backend for robots, microscopes and incubators - Software Development

AI floor-plan analysis and automatic furniture layout platform - Software Development

Clients in Software Development (2)

Confidential biotech client (NDA)Pharmaceuticals & Biotech

Confidential PropTech client (NDA)Real Estate

Learn more about Software Development

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Contact details of Teczon Labs

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Headquarter26 M Block Road، Block M Gulberg 3, Lahore, Pakistan