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Standpoint

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Chêne-Bourg, Switzerland
Storybuilding - Your Brand From Their* Standpoint
Standpoint is a Geneva-based storytelling and positioning practice founded by John Elbing. It builds brand stories from the customer's standpoint, not the company's own. Most brands describe themselves from the inside out: capabilities, processes, history. Customers decide on different grounds. They want to recognise their own situation, understand quickly what makes you different, and picture what working with you will be like. When a website, a pitch or an AI assistant's summary misses those three things, the business loses buyers it never hears from. The method, Storybuilding, is set out in John's bestselling book of the same name (2025). Storytelling is telling your story better; Storybuilding is building the right story to tell. Every engagement starts with a diagnosis of the story you tell today, including how AI assistants such as ChatGPT retell it, and ends with a story your team can carry on its own. John teaches business storytelling in higher education, including luxury brand narratives in CREA's Master in Global Luxury Brand Management, and coaches Executive MBA students at the University of Lausanne on their final projects. Standpoint works in English and French with companies, startups and professional firms.
1 person in their team
Speaks English, French
Sortlist member since 2026
Founded in 2017
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Description
Most companies describe themselves from the inside: what they do, how they do it, what they are proud of. Their customers are asking something else: Is this for me? Why you? What happens if I say yes? Standpoint builds brand stories from the customer's standpoint, not the company's own. The method is Storybuilding, from my book of the same name (2025). It tests your story against three questions: Do customers recognise themselves? Do they understand what you offer and how you differ? Can they picture working with you and the future it brings? How we work: 1. Narrative Scan (free): a first read of your website, including how your social posts are on narrative and how AI assistants retell your story. 2. Story Direction (free, 30 minutes): together we decide whether your story needs sharpening or rebuilding. 3. Storybuilding Narrative Audit: a full diagnosis of your site, social content and AI visibility, with a clear verdict and a prioritised roadmap. The fee is credited toward the Charter. 4. Storybuilding Narrative Charter: we build the story with your team and hand over a charter they can use without us in the room. What you can expect: one story that your website, your sales team and AI assistants all tell the same way, and a clear next step at every stage.
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  • HeadquarterRue des Charbonniers 1, 1225 Chêne-Bourg, Switzerland

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