Profi Contact Sarl
Your complete customer contact – personal, multilingual, technologically strong.
About Profi Contact
Profi Contact is a full-service agency for customer contact, CRM services, and technology. The company combines personal support with modern telecommunications and IT solutions to create sustainable service experiences. The focus is on people: employees act as likeable partners who competently and authentically guide customers.
Core Services
Profi Contact offers comprehensive services related to customer contact. This includes personal customer support via various channels as well as CRM services for structured customer relationship management. The offering is complemented by technological infrastructure – modern telecommunication systems and information technology – which reliably supports service operations.
Multilingualism and Regional Focus
In Biel, clients benefit from services in German and French. Multilingual support makes it possible to cater to regional and linguistic requirements equally. Long-standing clients appreciate the multilingual service as an integral part of the collaboration.
Working Method and Approach
Profi Contact combines practice-oriented service processes with technological stability. The approach is holistic: customer contact, CRM, and technology work hand in hand to deliver individual, effective, and sustainable support solutions. The agency relies on personal communication, paired with efficient systems that ensure transparency and continuity.
Differentiation and Added Value
What sets Profi Contact apart is the combination of personal service and technical backbone. Years of experience lead to tailor-made support concepts that are designed to meet customer needs. State-of-the-art telecommunications and information technology support employees so they can optimally fulfill their role as reliable, likeable contact persons.
Concluding Remark
Profi Contact stands for trusting customer relationships, linguistic flexibility, and technical reliability. Interested companies receive individual consultation and can count on sustainable service and support solutions. No review yetBe the first to write one
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Services
1 service offered by Profi Contact Sarl
Description Wir integrieren KI‑gestützte Kundenservicelösungen in CRM und Telekommunikation, automatisieren Routineanfragen, unterstützen Mitarbeitende mehrsprachig (DE/FR) für persönliche, effiziente Betreuung.Skills in Artificial Intelligence (1) AI Customer Service
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Team
22 members in Profi Contact Sarl's team
StorySeit unserer Gründung 2017 in Biel haben wir uns einer klaren Mission verschrieben: persönliche Kundenbetreuung kombiniert mit moderner Technologie zu verbinden. Als Team erleben wir täglich, wie unterschiedlich Kunden kommunizieren wollen – telefonisch, per E‑Mail oder über andere Kanäle. Diese Vielfalt fordert uns heraus und motiviert uns zugleich. Wir setzen auf CRM‑Leistungen, ausgefeilte Telekommunikation und einen menschlichen Ansatz, bei dem jeder Mitarbeitende als sympathischer Partner auftritt. Besonders stolz sind wir auf unsere mehrsprachige Betreuung in Deutsch und Französisch: sie hat uns geholfen, langfristige Beziehungen aufzubauen und nachhaltig zu betreuen. Herausforderungen wie wechselnde Kundenbedürfnisse oder technische Anpassungen nehmen wir an, weil wir überzeugt sind, dass guter Kundenkontakt Vertrauen schafft.
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Contact
Contact details of Profi Contact Sarl
Details
- Headquarter135, Chemin du Long-Champ / Längfeldweg, Zone industrielle des Champs-de-Boujean / Industriezone Bözingenfeld, Biel/Bienne, Biel/Bienne administrative district, Seeland administrative region, Bern, 2504, Switzerland