Lizard Global Rotterdam, Netherlands

"We find working with the Lizard Global team very pleasant and effective."

"Project management was great and smooth during the whole project timeline. "

"The app is amazing from a UX and capability perspective, impressing the client. The responsive team at Lizard is very dynamic, thinking outside the box to come up with creative solutions. Their teamwork and multicultural team who drives thinking beyond the norm impressed."

"Lizard Global effectively delivered a solution that's empowered the client to launch a new business model within the real estate market. They've provided valuable insights and allowed for powerful customer impressions. They excelled at managing a remote partnership and made smart decisions."

"One of my good friends recommended Lizard Global to me. After a meeting session, we saw that they had value creation in our proposal meeting. They are definitely not a typical app developer, but they look at how it would work, giving more ideas to meet our needs and challenges, very supportive of us, and basically we were on the same page. They are literally your business partners who develops and grow your app with you." What did you find most impressive about this company? I would say their knowledge, they down to earth, practical approach, super customer-oriented, looks forward and gives ideas, sharing, helps us lookout on our blind spots as well And their friendliness! - Chantal Wee -

The continuous passion for our product and personal involvement in the team are impressive.

THE REVIEW (summary) "The strength of Lizard has been their ability to quickly grasp the complex challenges that we were trying to solve." FEEDBACK Lizard Global's software know-how was key in launching a successful product in over 15 countries. They provided a seasoned perspective on operational activities, too, and remain diligent development partners. The team excels at managing timelines and expectations. PROJECT SUMMARY Lizard Global developed an education management solution that analyzed student data to provide teachers with feedback on their curriculum. They also provided insights into UX/UI, pricing models, and more. BACKGROUND Please describe your company and your position there. We are a boutique software company, developing products to support students and teachers using the International Baccalaureate curriculums. We provide SAAS solutions with the majority of our customers being international schools located in Asia, Middle East, Europe and Australia. I am the founder and CEO of Tracker Apps. OPPORTUNITY / CHALLENGE For what projects/services did your company hire Lizard Global? We identified an opportunity in the market for apps that can support students in tracking their skill development and service learning. The data from the students then provides teachers with very specific feedback on curriculum implementation and helps schools align data with authorisation requirements. We are a team of highly experienced educators and Lizard Global provided the expertise around software development and implementation. What were your goals for this project? The apps we developed had to be usable by students age 11-18 years old. Teachers needed to be able to easily get started using the software. Our apps had to work on Android and iOS platforms as well as being accessible by web browser. SOLUTION How did you select this vendor? Lizard Global were able to be active and collaborative development partners right from the start. They clearly communicated the process of app development and showed excellent ability to learn about the requirements of our industry. They were chosen as a vendor based on their ability to communicate what they could do as a company, be able to ask questions and clarify our product goals and work collaboratively. Describe the project and the services they provided in detail. We provided detailed documentation of what the apps needed to do and adjusted the guidelines as we moved from UX/UI to MVP to finished product. Lizard Global also provided feedback on user behaviour and experience, impact of different pricing models, recommendations on branding and design and gamification. What was the team composition? We had two main contacts for project manager and additional support with Salesforce experts and graphic designers. The team changed slightly due to the demands of the project. RESULTS & FEEDBACK Can you share any information that demonstrates the impact that this project has had on your business? Lizard Global have helped us create a unique product that is being used in more than 15 different countries. They provided additional guidance on operational activities and have also provided customer support options and marketing advice. Our initial project scope has expanded and Lizard have been excellent development partners. How was project management arranged and how effective was it? Our communication and documentation has improved throughout the project thanks to shared Google docs, use of WhatsApp messaging and effective use of video conference. What did you find most impressive about this company? The strength of Lizard has been their ability to quickly grasp the complex challenges that we were trying to solve, including the array of technical terms and jargon. Our project managers and customer service reps are calm, focussed and helpful, providing clear feedback and realistic timelines for product development and budget. Are there any areas for improvement? We hope that the collaboration continues to grow.

THE REVIEW (summary) "Lizard Global was able to understand our products fast so that the platform evolved in line with our business needs." "The work they delivered under pressure. We did have some tight deadlines, but they had managed to deliver in time and conform our standards. It was not necessary to make concessions. Lizard Global was able to understand our products fast so that the platform evolved in line with our business needs." FEEDBACK The new platform saves time for the internal team and ensures that all users receive the same results for each situation. Lizard Global adheres to set deadlines and goals, establishing a smooth workflow. The team is hard-working, creative, and attentive. PROJECT SUMMARY Lizard Global developed a website for a healthcare advisory company. The platform allows users to answer a questionnaire and recieve a report with advice for their employer. BACKGROUND Please describe your company and your position there. Our company advises Dutch employers about legislation and employer benefits in the field of Social Insurance, Health and work absence due to sickness. With different tools and services we help employers to reduce the costs of having longterm ill employees or employees which are entitled to benefits according to our Dutch legislation. In my position as Quality Manager I perform internal audits on the performance of our services. Do we deliver what we promise to our customers and clients? Do our employees execute their work conform the given instructions? Is there new and relevant legislation to implement? I advise to my co-workers and my management. OPPORTUNITY / CHALLENGE For what projects/services did your company hire Lizard Global? One of our services to employers is to predict the change for an employee to have to apply for a benefit by Dutch Social legislation. We also predict the change of an employer fine for not following the laws on Privacy and the so called "Wet verbetering Poortwachter". Finally we predict the change for an employee to get back to work after a long period of illness (re-integrate). To do so we developed a risk tool. We hired Lizard Global to translate that tool to a user friendly web based platform. What were your goals for this project? The platform had to be user friendly, fast-response, steady, meet security standards and should store a lot of data. It also has to be available to different users and roles. Each role uses the platform for different goals. Lastly the platform should have our company look and feel. SOLUTION How did you select this vendor? We have already worked with them on another project. Describe the project and the services they provided in detail. They created our web based Ria Platform by which we can start questionnaires about the situation of the sick employee and some company details. The outcome of the questionnaire is a score on the 4 risk levels we determined: fine, privacy, legislation and re-integration. Next to that the platform provides the possibility to create a report with the results of the questionnaire and in addition an advise for the employer. Data is stored and accessible, we have company overviews to see aggregated scores and we can view the progress of the risks over time. Questionnaires are easily created and mutated. Different visualisations are accessible in the platform. What was the team composition? We worked intensively with 3 people. Two of our company (myself and the business manager) and a product owner of Lizard Apps. The product owner inventoried our wishes and translated this into understandable requirements and deliverables for us to judge. Het also translated our wishes to the development team. We have (digital) meetings every two weeks. Each meeting is prepared with an agenda and afterwards we receive a sprint report. To monitor our progress we also work with Trello. That is a good way to prioritize all the development wishes and keep track on the progress. RESULTS & FEEDBACK Can you share any information that demonstrates the impact that this project has had on your business? The web based Ria Platform reduces a lot of time for our consultants. Without the platform they had to analize the company results by hand and now it is done automatically in the platform. Next to that, our analists save time by using the questionnaire to create an empoyer advisory report. Finally, the chance of different outcomes between different analists is reduced, creating more steady risk analysis for our clients. How was project management arranged and how effective was it? We communicated via e-mail, Trello, Skype, and by telephone. Goals were clear and when budget was running out, we were noticed in advance. It was made clear how our budget was spent and why some features took more time or costs than others. What did you find most impressive about this company? The work they delivered under pressure. We did have some tight deadlines, but they had managed to deliver in time and conform our standards. It was not necessary to make concessions. Lizard Global was able to understand our products fast so that the platform evolved in line with our business needs. Are there any areas for improvement? Keep up the good work. I only have general comments. Because we have to communicate in English and also with people all over the world it is important to check/validate mutual understandings. Do we assume to understand each other or do we understand each other? In the Ria project there was enough attention spent to that. Next to this it is important to create a SLA at the start of the project.

THE REVIEW (summary) "Lizard Global has a great full-stack development team. Several team members contributed to the development of the iOS and Android versions of Flexpackerz. Because of our partnership, we are in the unique position, where our project is being supervised by the CTO personally. He is extremely skilled in both front-end and back-end development, which is a combination that is very hard to find. Next to that I can always count on the CEO as a sparring partner for the business side." "The program is high-quality, with great performance, UX, and features. Animations are smooth, and changes in the backend have made the workflow 300% more efficient. Their team is communicative, flexible, and responsive. Every setback was met with a solution that made the project better." "We have a very good chemistry and short communication times." "Every time that we had an unexpected major setback in terms of the development, they came up with solutions that eventually made the whole product a lot better. So 5 steps back resulted in 10 steps forward. I think that's a rare quality!" "We have a very good chemistry and short communication times." PROJECT SUMMARY A coworking concept hired Lizard Global to build its platform. Being provided markups, Lizard Global created detailed wireframes, programming the platform, launched a beta app, and then made final changes. BACKGROUND Please describe your company and your position there. I'm the founder and CEO of Flexpackerz. Our goal is to make the world your office and turn every place into a coworking space. We have mapped over 400 places in the Netherlands where remote workers can work from (e.g. coworking spaces, flexible offices, libraries, workcafés etc.) and meet each other. We are currently expanding to neighboring countries and aim to grow rapidly in the coming year. OPPORTUNITY / CHALLENGE For what projects/services did your company hire Lizard Global? I had a business idea for an online social platform and was looking for a developer to turn my idea into reality. What were your goals for this project? My goal was to develop and launch a high quality app that supports all types of remote workers, like freelancers, startups, students and business nomads, in finding their ideal place to work from and connecting them with the local business network on a daily basis. SOLUTION How did you select this vendor? I was looking for a partnership and not just a contractor. First I asked around in my network, talked to both freelance developers and development companies to partner up with me, but none of them dared to take on the challenge. Finally, Lizard Global got recommended to me and they were very enthusiastic to get on board of this entrepreneurial adventure. Describe the project in detail. I provided Lizard Global with a detailed mockup and description of each feature. Soon they turned this into detailed wireframes for the first version and started programming. Within a couple of months we launched an MVP and beta app. Since then we pivoted, experimented and re-designed a lot and now (2020) we are about to launch a complete new version that's ready for exponential growth. What was the team composition? Lizard Global has a great full-stack development team. Several team members contributed to the development of the iOS and Android versions of Flexpackerz. Because of our partnership, we are in the unique position, where our project is being supervised by the CTO personally. He is extremely skilled in both front-end and back-end development, which is a combination that is very hard to find. Next to that I can always count on the CEO as a sparring partner for the business side. RESULTS & FEEDBACK Can you share any outcomes from the project that demonstrate progress or success? We are about to launch the best version of the Flexpackerz app ever, with huge improvements in the app performance, user experience and features that support our business model. I'm especially happy with the smooth animations in the new design, which make the app feel way more professional than the previous versions. Recent changes in the back-end and our CMS system have also made our workflow for adding new locations 300% more efficient. How effective was the workflow between your team and theirs? We have a very good chemistry and short communication lines. Even though we work in different time zones, this has never been an real issue thus far. We plan calls every two weeks and communicate through chat or email whenever needed. For issue tracking we use Gitlab. What did you find most impressive about this company? Every time that we had an unexpected major setback in terms of the development, they came up with solutions that eventually made the whole product a lot better. So 5 steps back resulted in 10 steps forward. I think that's a rare quality! Are there any areas for improvement? I would say planning and expectation management could be improved some more, although I have to say that they definitely improved their time management over the years and my patience usually pays-off.