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Kaizn – AI Contact Centre Solutions & CX Technology

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Gold Coast, Australia
Better customer experiences through technology & AI Solutions
Kaizn helps businesses across Australia and New Zealand improve their contact centre and customer experience technology. The team advises on contact centre software, CCaaS, UCaaS and CX technology to help businesses choose solutions that fit their needs. Kaizn supports technology selection, implementation, and optimisation across contact centre environments. Its expertise includes outbound diallers, workforce management, analytics, AI, and contact centre technology, helping teams improve customer interactions, agent workflows, and day-to-day operations.
7 people in their team
Speaks English
Works remotely across the globe
Sortlist member since 2026
Founded in 2017
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Services

3 services offered by Kaizn – AI Contact Centre Solutions & CX Technology

Description
Kaizn helps businesses across Australia and New Zealand improve their contact centre and customer experience technology. The team advises on contact centre software, CCaaS, UCaaS and CX technology to help businesses choose solutions that fit their needs. Kaizn supports technology selection, implementation, and optimisation across contact centre environments. Its expertise includes outbound diallers, workforce management, analytics, AI, and contact centre technology, helping teams improve customer interactions, agent workflows, and day-to-day operations.
Learn more about Corporate Communication
Description
Kaizn is an independent contact centre technology, CX and AI advisory specialist helping organisations across Australia and New Zealand select, implement and optimise contact centre, communications and customer experience technology.
Learn more about Cloud Consulting
Description

No description provided for this service.

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Team

7 members in Kaizn – AI Contact Centre Solutions & CX Technology's team

Story
Since 2017, Kaizn has helped organisations across ANZ set up and run contact centres. Inspired by Kaizen, continuous improvement, we help businesses navigate CX, contact centre technology and AI solutions, making confident decisions in a rapidly changing world.
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Contact

Contact details of Kaizn – AI Contact Centre Solutions & CX Technology

Details

  • HeadquarterQueensland Avenue, Broadbeach QLD, Australia

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