GCS
Globex Call Center Solution is a flexible Business Process Outsourcing (BPO) services provider
GCS (Globex Call Center Solution) is a performance-driven call center and BPO company delivering scalable customer engagement solutions to businesses worldwide. With a growing international footprint, GCS operates across multiple branches and supports clients through a network of 10,000+ trained agents, enabling rapid scale without compromising quality. We specialize in: Sales & Cold Calling Customer Support & Customer Experience Lead Qualification & Live Transfers Outsourcing & End-to-End BPO Solutions At GCS, operations are built around structure, training, and measurable performance. Our teams are carefully selected and continuously trained to represent client brands with professionalism, consistency, and accountability across every interaction. Serving clients across diverse industries, GCS combines flexible engagement models with transparent reporting and disciplined execution. We focus on long-term partnerships, operational excellence, and continuous optimization rather than short-term volume.
10000 people in their team
Speaks English
1 project in their portfolioWorks remotely across the globe
Sortlist member since 2022
Founded in 2014
Services
12 services offered by GCS
Service name
Experience level
Related reviewsStarting fromReviews
2 reviews for GCS
5/5
(2 reviews)RC
Rita ClarenceDirector at Skyrise.LLC
- Sector
- E-commerce
- Team
- 1001 - 5000
Rita Clarence recommends this agency
What was the objective behind your collaboration?
Our objective was to improve our customer service and provide faster, more consistent support to our customers.
What did you enjoy the most during your collaboration?
What I enjoyed most was how easy the communication was. They were responsive, flexible, and genuinely understood what we needed.
Are there any areas for improvements?
Nothing major. The onboarding took a little time at first, but everything became smooth once we were aligned.
5/5
- Budget
- Quality
- Schedule
- Collaboration
HH
Hager HajajTop deal provider
- Sector
- Real Estate
- Team
- 51 - 200
Hager Hajaj recommends this agency
What was the objective behind your collaboration?
To optimize our call center operations and improve overall performance.
What did you enjoy the most during your collaboration?
Very professional and easy to work with. GCS delivered exactly what we needed and exceeded expectations.
5/5
- Budget
- Quality
- Schedule
- Collaboration
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Contact
Contact details of GCS
Details
- HeadquarterEl-Shaikh Hamza Fateh Allah, مصر و السودان، حدائق القبة، قسم حدائق القبة، محافظة القاهرة 11646, Egypt
- GCS (Globex Call Center Solution) Nasr City, El-Qattan, Al Golf, Nasr City, Egypt