Bconnect

Amsterdam, Netherlands

AI where possible. People where needed

Bconnect combines AI with experienced chat specialists in customer contact. We handle conversations on your website, WhatsApp and campaigns, qualify sales opportunities and make sure leads and customer questions are followed up quickly. AI handles what it can; a specialist takes over when personal contact is needed. Choose the model that fits: Operator Assisted AI (specialists lead the conversation, supported by AI), AI First with handoff to a specialist, or AI Only. Since 2010 we have helped more than 2,000 clients, with 60+ in-house chat specialists. We specialise in Automotive and Home & Living, working with companies such as Jaguar Land Rover (33.41% of chats become a lead), Hedin Automotive and ALKU.

43 people in their team

Speaks Dutch, French, German

Sortlist member since 2026

Founded in 2010

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We zetten websitebezoekers om in gekwalificeerde leads via live chat, WhatsApp en AI. Eigen chatspecialisten voeren het gesprek of nemen over van AI, verzamelen de gegevens die sales nodig heeft en zorgen dat leads snel worden opgevolgd. Gespecialiseerd in Automotive en Home & Living.

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HeadquarterNaritaweg 219, Amsterdam, Nederland