Asortis
Customer experiences that sustain the future of automotive
Identity
Asortis is a firm specializing in Customer Experience Management for the automotive sector. Since 2015, it has operated in Spain with a practical approach: improving processes and facilitating adaptation to change through professionalizing customer relationships. Its work stems from the conviction that managing the experience at all stages—before purchase, during purchase, and after—is key to business continuity and growth.
Main Services
Asortis focuses its offering on three clearly defined pillars: customer satisfaction evaluation, support for traffic generation through customer-oriented marketing actions, and customer service. These services are not presented as independent silos but as an integrated set that allows dealerships and companies in the sector to understand and optimize every customer touchpoint.
Approach and Methodology
Asortis's methodology combines diagnosis and action. First, a rigorous evaluation of satisfaction levels and current processes is carried out. Based on this data, concrete actions are designed to attract customers—experience-focused marketing campaigns and tactics—and to improve after-sales service. The goal is to turn information into operational initiatives that directly impact customer perception and business indicators.
Differentiators
Asortis stands out for its specialization in automotive and for offering a comprehensive view of the customer experience. By professionalizing customer relationships, the company helps its clients move from measuring satisfaction to implementing sustainable changes in processes and service. Its proposal is oriented towards adaptation to change: it's not just about solving specific problems, but about preparing operations and teams to respond to new expectations.
Closing
Asortis supports automotive sector organizations in transforming their customer relationships through evaluation, traffic generation, and service improvement. Its offering seeks tangible results in satisfaction and loyalty, bringing clarity and action to those who wish to manage experience as a competitive advantage. No review yetBe the first to write one
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Services
1 service offered by Asortis
Description Diseñamos y ejecutamos campañas de marketing centradas en la experiencia para concesionarios, combinando evaluación de satisfacción y tácticas que generan tráfico y fidelizan.Skills in Marketing (4) Experiential MarketingMarketing ConsultingMarketing ServicesExperience Marketing
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Team
5 members in Asortis's team
StorySomos Asortis, una consultora creada en 2015 en España con una misión clara: ayudar a las empresas del sector de la automoción a gestionar la experiencia de sus clientes en todas las fases del proceso. Nacimos convencidos de que la sostenibilidad a largo plazo de cualquier negocio pasa por profesionalizar la relación con el cliente. En nuestros primeros proyectos nos enfrentamos al reto de integrar evaluación y acción: medir la satisfacción no bastaba, había que acompañar para generar tráfico y mejorar la atención. Hoy combinamos evaluación, acciones de marketing orientadas al cliente y mejoras en atención para que cada interacción se convierta en una oportunidad de fidelización y adaptación al cambio.
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Contact
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Details
- Headquarter16 Calle Bilbao, 05003 Ávila, España
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