1T Solutions and Experts

¿Cuál era el objetivo de la colaboración?The objective was to improve the way I manage leads and client information through Zoho CRM, while streamlining several internal processes in my marketing and advertising business.

¿Qué es lo que más has disfrutado durante la colaboración?The team took the time to understand how my business actually works before suggesting solutions. I especially appreciated their professionalism, responsiveness, patience, and ability to think creatively when adapting the system to my needs.

¿Hay algo en lo que podrían mejorar?I did not encounter any significant issues or areas for improvement during our collaboration.

¿Cuál era el objetivo de la colaboración?As a print and graphics studio, our orders, customer data and communication were spread across separate tools with a lot of manual work. The objective was to consolidate everything into one Zoho CRM built around how a print shop actually operates: from quoting and tracking print jobs to automated customer communication and marketing.

¿Qué es lo que más has disfrutado durante la colaboración?They didn't just switch on Zoho CRM. They mapped our full workflow as a print shop and built the system around it: a custom order management module, a Kanban view showing every order's status at a glance, and integrations tying it all together (ecommerce store, SMS order status notifications, Green Invoice). They also built a custom Zoho widget with tailored dashboards, plus automations and segmented marketing campaigns including birthday offers. Direct, technical, and delivered.

¿Hay algo en lo que podrían mejorar?Very little. The system is so capable that we wanted everything live at once, but they recommended rolling it out in phases. It was the right call, though it meant a couple of features landed a bit later. There was a short learning curve for our team, which they supported with documentation.

¿Cuál era el objetivo de la colaboración?We partnered with Gur at 1T Solutions to implement a fully customized Zoho CRM ecosystem, streamline our disjointed sales workflows, build automated processes, and boost long-term business ROI as part of our updated operational and digital growth strategy.

¿Qué es lo que más has disfrutado durante la colaboración?I loved how Gur prioritized understanding our unique business challenges before configuring any Zoho tools; he was consistently responsive across time zones, proactive at fixing potential roadblocks early, and leveraged his deep Zoho expertise to build practical systems our team actually adopted smoothly.

¿Hay algo en lo que podrían mejorar?No major improvement points to note at all! The entire 4-stage discovery-to-support process ran seamlessly, though more frequent casual check-in touchpoints during long implementation phases could be a tiny nice-to-have for extra alignment.