Sobot

Singapur, Singapur

All-in-One Contact Center Solution

Sobot is a global leader in contact center solutions, offering a versatile platform that includes chatbot functionality, live chat, voice support, ticketing systems, messaging, and the WhatsApp Business API. Our mission is to provide a secure, adaptable platform that empowers companies worldwide to connect deeply and efficiently with their customers. From small startups to multinational enterprises, Sobot believes that every business should have access to innovative customer experience tools. Serving over 10,000 brands across diverse industries in 18+ languages, our clients include renowned names such as Samsung, OPPO, Philips, Tineco, DFS, Renogy, Weee!, Michael Kors, J&T, Air Liquide, OPay, Mico, and Lilith Games.

600 Personen im Team

Spricht Arabisch, Chinesisch, Englisch, Französisch, Deutsch... Mehr anzeigen

1 Projekt*e in ihrem Portfolio

Sortlist Mitglied seit 2024

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Dienstleistungen

2 Dienstleistungen angeboten von Sobot

Dienstleistungen

Projekte

Bewertungen

Beschreibung

Perfect the customer experience. Voice：A Stable and Powerful Cloud Call Center · Smart Inbound & Outbound Call · Global Number Availability · Drag & Drop IVR · Monitoring and Analysis Live Chat：Support Every Customer in Real Time · Omnichannel · Unified Workspace · Customer Segments · AI Assistant Chatbot：Automate Interactions with Advanced AI Chatbot · Multilingual Connections · 24/7 Availability · Generative AI Bots · Knowledge Base Ticketing System：A System for Tracking and Solving Tickets · Omnichannel Support · Workflow Automation · SLA Management · Customizable Field

Skills in Künstliche Intelligenz (5)

Chatbots

KI-Kundenservice

Deep Learning

Generative KI

Große Sprachmodelle (LLM)

Referenz in Künstliche Intelligenz (1)

Agilent has Seen 6 Times Increase - Künstliche Intelligenz

Kunde in Künstliche Intelligenz (1)

AgilentHardwaretechnologie & Equipment

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Beschreibung

Maximize your ROI. WhatsApp API：Reach Your Customers Scalably · Green Tick Verification · Broadcast Messages · Workflow Automations · Reporting and Analytics SMS：Mobile Messaging via SMS Gateway API · High-quality Dedicated SMS Channel · Worldwide Coverage · Millisecond Transmission Voice for Sales：Make Each Customer Interaction Count · Automated Task · Easy to Use · Global Phone Number

Skills in Growth Marketing (5)

Kundenakquise

Lead Acquisition

Inbound Lead Generation

Lead Generation

B2B Leadgenerierung

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Team

600 Mitglieder in Sobot's Team

Geschichte

Sobot is headquartered in Singapore, with offices in New York and Beijing. With over 500 employees and a research and development ratio exceeding 60%, we are committed to providing a powerful, flexible, and secure platform that enables global businesses to connect and communicate with their end consumers.

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Kontakt

Kontaktdetails von Sobot

Details

Headquarter6 Raffles Quay, #14 02, Singapore